Introduction
If your speaker is malfunctioning or not reflecting the sound that is supposed to come from your laptop then you may have an underlying issues that stem from incorrect audio settings, outdated or corrupt drivers, software or hardware issues. Some fixes could be checking your volume and mute settings, running the Windows audio troubleshooter, updating or reinstalling drivers, and making sure all external devices are connected properly.
This guide however addresses the hardware issue of speakers not working and not the software issues I mentioned in the previous paragraph. It is very important to make sure that you identify whether or not your problem is an software or hardware issue.
In this replacement guide you will be replacing the two speakers located at the bottom corners of the base of the laptop. A few things to note before beginning the replacement. You will need three tools to complete the replacement: Phillips #00 Screwdriver, Angled Tweezers, and a Flat Blue Spudger.
What you need
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Close the lid and set the laptop with down the bottom facing up.
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Use a Phillips #0 screwdriver to remove the following screws:
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Six 6 mm-long
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Four 8 mm-long
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Lift and remove the panel.
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Flip over the laptop and open the lid to a full 180 degrees.
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Insert an opening pick into the seam between the palm rest assembly and chassis.
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Slide the opening pick around the perimeter until the palm rest assembly fully releases.
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Flip up the locking flap securing the touchpad ribbon cable.
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Disconnect the ribbon cable.
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Remove the palm rest assembly.
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Close the lid and set the laptop with down the bottom facing up.
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Use a Phillips #0 screwdriver to remove the following screws:
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Six 6 mm-long
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Four 8 mm-long
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Lift and remove the panel.
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In order to remove the motherboard to reach closer towards the battery, these are the steps required.
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Remove the following screws with a Phillips screwdriver: two 5 mm-long black screws by the upper left of motherboard; one 4 mm-long sliver screw upper middle of the motherboard and one 4 mm-long sliver screw by the bottom left corner of motherboard.
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Lift and remove the black tape located to the bottom left of the speaker.
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Remove the black speaker cord by unravelling it against the bottom of the battery using the angled tweezers.
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Then lift up the black tape on the right side and remove the right bottom speaker.
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Remove the speakers.
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To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.