Back Cover
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phone wont turn on but will show ligthen and another sign |
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Why can't I get my phone to turn on? |
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Who do I call for sending in my phone to be repaired |
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So, my phone screen is broken and there are multiple horizontal strips |
Tools
These are some common tools used to work on this device. You might not need every tool for every procedure.
Troubleshooting
If you are having difficulties with the Microsoft Lumia 640 LTE, try referring to the Troubleshooting Page.
Background and Identification
Background Information:
The Microsoft Lumia 640 LTE was released in March 2015 offered in 16Gb or 32Gb models. The Lumia 640 LTE used Windows Phone 8.1 Update 2 operating system and were upgradable to Windows 10 Mobile.
Known issues with the device include crackling-speakers, static in recorded videos, and poor auxiliary jack quality resulting in bad audio quality over headphones.
The Microsoft Lumia 640 LTE was released with a bigger version called the Lumia 640 XL featuring a 5.7” screen, more internal storage, and a 1080p 5.0 megapixel rear facing camera.
In order to determine the model number of your phone, pry to remove the plastic cover on the back of phone. This will expose the battery and model number.
Additional Information
- Microsoft Lumia 640 LTE Product Page
- Microsoft Lumia 640 LTE Support Page
- Microsoft Lumia 640 LTE Product Review Page
