Logitech C930s Pro HD Webcam Repair

The Logitech C930s Pro HD Webcam is a Full HD business-class webcam built for professional streaming and video conferencing. It features a 90° field of view, 4x HD zoom, and pan-and-tilt framing to help users compose shots precisely. The housing is made with recycled plastics and designed for durability, and the unit includes a built-in privacy shutter for secure physical blocking of the lens. Logitech markets the C930s for low-latency, smooth streaming and easy plug-and-play connectivity.

The Logitech C930s Pro HD Webcam can be identified by the model number (M/N V-U0031). The model label is on the product label. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Model / SKU: 960-001403 (C930s Pro HD Webcam)
• Product ID / MPN: c930s-pro-hd-webcam / 960-001403
• Color: Graphite
• Resolution: Full HD (1080p) Pro HD
• Field of View: 90°
• Zoom: 4x HD zoom
• Connectivity: USB (plug-and-play)
• Microphones: Built-in stereo microphones
• Privacy Shutter: Integrated physical shutter (open/closed)
• Materials: Housing made with recycled plastic and reinforced for durability
• Mounting: Adjustable clip for monitors/laptops; tripod thread compatible

Common repair-relevant faults include no video (often caused by cable/connector failure or USB port issues), poor image (dirty lens or incorrect settings), and a stuck or broken privacy shutter. Diagnose by testing the webcam on another USB port or computer, visually inspecting and wiggling the USB cable for intermittent connection, checking/cleaning the lens and shutter, and verifying device recognition and drivers in the OS or Logi Options+ software.

For additional troubleshooting help, visit: Visit Logitech Support (https://support.logi.com) for product help, downloads, and contact options.

Warranty varies by region—check Logitech's Warranty page on the support site for details and claim procedures.

• https://www.logitech.com/en-us/shop/p/c9...
• https://support.logi.com/hc/en-us/articl...