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Repair information for the Brother MFC-J6920DW wireless, multifunction inkjet printer. Model number: MFC-J6920DW. First available on Amazon in September of 2012.

Doesn't recognize color cartridges

Ask to reinsert color cartridges

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1 Answer

Wipe the gold chip on the side of the cartridge with a dry, lint-free cloth to clear any dust.

You may have to use some ISO or a gental pencil eraser to clean them.

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