Negative battery clamp won't tighten

I have a 2012 ford escape xlt. The negative battery clamp tightening mechanism was tightened about a year ago. We'll the battery light lit on the dashboard so i took to local ford dealership. Mind u car was running fine...no surges or anything. Well the dealership said the mechanism can no longer be tightened. Ford no longer has the negative clamp available so they cut the cable and put new clamp on. Now the car runs but ac surges and so does radio. Now they say the alternator probably is failing and it will be another 1200 bucks. But the cant guarantee it. Any suggestions? I think they screwd something up!

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