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The TCL 30 XE 5G is a smartphone produced by TCL Communication, a Chinese electronics company. It was first released in 2021.

Phone won't charge. Screen still works

Screen still turned on shows need charge but won't charge up when plugged in.

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1 Answer

Have you cleaned out all and any dirt from the charging hole? This is a common issue.

Are you using the provided USB-C Cable provided to you by TCL? Not all USB-C cables are the same, so I would try a different cable, plug and outlet first.

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