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A dumbphone from 2023.

My phone is not charging

My phone is not charging

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@ahiiabbmjahsc you are not giving us enough information. You need to consider to letting us know if anything happened to your phone. It is important for us to know if it just stopped charging or if anything happened to it. We also would need to know what you have checked and what you have already tried to fix it.

First, you want to check your charger. Make sure it has the proper voltages. Check to make sure connectors are not bend etc. After that, check the charging port. Clean it of any debris etc, use a few puffs of air to clean it out. Make sure there is no corrosion, debris etc. that prevents it from working. If none of this works, get a ammeter and see if your phone draws any amperage from the charger.

You may also have to consider replacing the battery. A depleted battery can no longer be charged. Measure the voltage on your battery connector with the charger plugged in. You should get around 4.2V If you do not get this voltage you know that you are having issues with he charging circuitry on your circuit board. Start by checking the charging port connections on your circuit board. It is always possible that the port is no longer working.

Use the Doro 1881 Teardown to work on your phone. If you come across any issues that you re stuck on, post some pictures of that with your question. Adding images to an existing question That way we can see what you see and hopefully can help you out further.

While you work on your phone, take lots of pictures. Once you are done with it, take those pictures and create a guide for iFixit. That will help the next person that has the same problem as you do. It's easy and fun to create these guides. https://ifixit.com/Guide/new The iFixit community will appreciate this.

iFixit Image

Guide

Adding images to an existing question

Difficulty:

Very easy

2 - 5 minutes

Doro 1881 Image

Guide

Doro 1881 Teardown

Difficulty:

Moderate

5 minutes

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it was charging then i changed the cable the next day but its nolonger charging

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Ahiiabbm Jahsc will be eternally grateful.
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