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Repair and disassembly information for Samsung's flagship S20 Ultra Android smartphone, released in March of 2020.

Why my cameras fail to open

Every time I open the camera it starts for moment then closes and shows a massage tilling camera failed . I tried updating yet it didn't work

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Hi @rashid27670

If the cameras don't work when in safe mode, try testing the cameras using the diagnostic tests and check what they show.

If they fail the diagnostic tests, you could try performing a factory reset and check if the cameras work after that.

Take heed of the notes regarding Backup your device and also Removing the Google Factory Reset Protection, in the guide above.

If the cameras still don't work after a factory reset then there's a hardware problem.

Here's the troubleshooting guide that will help. Go to p.26 → p.27 (of 53 pdf) and follow the troubleshooting flowcharts and see check if you find the problem using them. Use the search function in your browser to locate the components mentioned in the flowcharts in the board layout diagrams in the guide.

Here's the ifixit Samsung Galaxy S20 Ultra repair guide that will help you gain access to the motherboard

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Well you can try the following:

  • Force stop & clear Camera data
  • Clear cache partition
  • Check camera permissions
  • Boot into Safe Mode
  • Reset app preferences

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Still not working

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Rashid will be eternally grateful.
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