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Repair and service information for the Samsung Galaxy J3 Prime, released April 2017.

Lines on the face of my computer

My phone slipped from my hands and fell face down on the floor. When I picked it up there were long lines on the right side of the face; otherwise there were small verticle lines up and down the face of the cellphone. The phone will not respond except of be powered down or restarted.

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1 Answer

Most Helpful Answer

the screen is broken, get it replaced and it should be fine

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Rebecca Hengy will be eternally grateful.
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