Why won't my mouse pointer move?

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Dell Inspiron 15 (M5030)

Released in June 2011, this Dell notebook is a standard laptop for basic computing needs. For its relatively cheap price tag, it provides basic computing power for general computer work.

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Michael McNutt @michaelmcnutt

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Posted: Apr 29, 2014

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Why won't my mouse pointer move?

I can't get my mouse pointer to move on the screen.

Answer this question I have this problem too

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How can this be fixed?

Dec 12, 2017 by Bob Johnson

Hi Bob Johnson,

Try a USB mouse and see if it works OK.

If it does, go to control panel > device manager and check that the touchpad (mouse) is showing that it is installed OK etc.

What OS is installed in the laptop?

Does the laptop touchpad work OK if you start the laptop in 'safe mode"?

Dec 13, 2017 by jayeff

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1 Answer

Hi Bob Johnson,

Try a USB mouse and see if it works OK.

If it does, go to control panel > device manager and check that the touchpad (mouse) is showing that it is installed OK etc.

What OS is installed in the laptop?

Does the laptop touchpad work OK if you start the laptop in 'safe mode"? — jayeff