iFixit - Answers With Device "iRobot Roomba 960"

iRobot Roomba 960: Charging contacts on Roomba 960.

Sun, 21 Jan 2024 06:46:58 -0700

I need to repair my Roomba. How can I remove the charging contacts from the body?

⟐ Commented January 21, 2024 at 6:46 MST

iRobot Roomba 960: iRobot not stopping at Dual Mode Virtual Wall Barrier

Sun, 31 Oct 2021 15:25:37 -0700

My iRobot is no longer stopping at my Dual Mode Virtual Wall Barriers. It will also not return to Home Base

⟐ Commented October 31, 2021 at 15:25 MST

iRobot Roomba 960: error 10 left wheel, I replaced both wheels and still get error

Fri, 11 Oct 2024 06:33:05 -0700

error 10 left wheel, I replaced both wheels and still get the error message, now what?

iRobot Roomba 960: looking for 960 body parts

Fri, 19 Jan 2024 14:02:57 -0700

I was wondering where I can get replacement body trim for the top right rear . there is a usb connection there

⟐ Answered January 19, 2024 at 14:02 MST

iRobot Roomba 960: Roomba side brush is making noise after replacement.

Thu, 10 Dec 2020 12:40:10 -0700

Roomba 960 making noise after side brush replacement.

⟐ Answered December 10, 2020 at 12:40 MST

iRobot Roomba 960: My brand new rumba will not move forward

Tue, 08 Dec 2020 15:34:52 -0700

My new Roomba will not move forward. It just sits in place. It does not spin in circles or give any kind of error code or beep.

⟐ Answered December 08, 2020 at 15:34 MST

iRobot Roomba 960: Can you perform general maintenance

Thu, 28 Mar 2019 14:47:29 -0700

refurbish my working robot

⟐ Answered March 28, 2019 at 14:47 MST

iRobot Roomba 960: Error 10 left wheel after clean with water

Sun, 26 Oct 2025 10:19:00 -0700

I’ve had roomba going over my dog poo 🤦‍♂️ I’ve cleaned the roomba with water and I suspect some water went into the body and got to the main board. After cleaning it my roomba 960 now complain about error 10 left wheel. I have replaced the wheel module but the error remain, which makes me thing it is not the wheel module that has the problem.

Any idea how to diagnose this issue?

If I’ll disassemble it do you think I’ll be able to see or fix the problem?

iRobot Roomba 960: Side brush still won't spin after putting in new motor

Mon, 07 Aug 2023 09:57:26 -0700

My side brush on my Roomba 960 stopped spinning so I did a complete cleaning and replaced the motor assembly which included new gears. It still won't spin. Is there another area within the device that I can check for a problem?

iRobot Roomba 960: Who do I send my robot 960 repaired. Charging knob pulled off

Tue, 20 Sep 2022 21:07:40 -0700

Charging knob on top of robot 960 was pulled off. Can it be repaired and what is the cost

⟐ Edited September 20, 2022 at 21:07 MST

iRobot Roomba 960: Roomba 960 with recurring Error 6 message

Mon, 07 Dec 2020 06:18:59 -0700

We have just purchased a Roomba 960 Irobot to do the vacuum cleaning in our house. From the moment we started using it, it started giving Error 6 messages saying that the deveice should be relocated. Even after relocation the Error message persists. And we can’t get the cleaning done. I have:

cleaned the cliff sensors with a clothe, but the device has not been used many times.
I have rebooted it, deleted and reloaded the Irobot App on my IPhone, No changes. We live in an old house, with red tiles, but I wouldn’t characterize them as a dark floor. On occasion it has cleaned a few rooms without Error 6, but
I put it back on its base and restarted it, but it just went around and back and forth.

I have read that a wall guard unit would help, but I think this is an investment I am not sure will pay off.

Would be grateful for help here, as this has been a big investment.

iRobot Roomba 960: My Roomba 960 is giving error 6 Even when it's on the floor

Thu, 03 Dec 2020 21:10:23 -0700

Hello Technicians if you know about the popular robot Vacuum “Irobot Roomba" then I need some help with mine.

So i had a Roomba model 960 for about 3-4 weeks now and it cleaned my house great but then yesterday afternoon I started to get an error 6 message I thought to myself “it was nothing ill just clean the cliff sensors and it work again” so then I proceeded to clean the cliff sensors thoroughly with the cloth and tried to get it back to work again but it's still giving an error 6 message (Quick note: If you don't know what error 6 Is its when your Roomba is near staircase and won't move and needs to be place somewhere else). So then the error message won't go away I've also cleaned the side brush and the rod that spins the brush also no change in effect I've also resetted/ rebooted my Roomba also did not help. So I don't know what to do next. So can you please tell me how to fix the problem because I want a nice Clean home again. Thanks for reading technicians hope you find a solution soon :)

P. S. I have contacted Irobot customer care/service/support and they said I should return it to the store I purchased it from and I wasn't able to because the return date expired also they can't accept any robots taken in.