⟐ Commented January 07, 2024 at 19:21 MST

I have an iPhone XR that is stuck in a boot loop. It happened after attempting to back-up the phone using iTunes (the phone’s memory is full), and I got a message that said that there was an error during the backup. I unplugged the phone and all the apps were stuck and wouldn’t open, so I tried restarting the phone. It has been stuck in a boot loop since, when it turns on I just see an Apple logo, and sometimes it blinks. Force restarting doesn’t help, it just keeps showing the Apple logo after it turns off.

I also tried to bring the phone to “recovery mode” and I see an option on iTunes that prompts me to either update or restore, but after the update downloads it tells me that it couldn’t update because the “firmware is not compatible”. I read about DFU recovery mode, but it seems like that would do a full restore (losing data).

After some research I found some programs like: Fonelab, iMyFone D-back, Dr.fone, and Tuneskit. There is a trial option, but I think I will have to pay to use it, which I’m willing to do, but I want to make sure it will work.

Does anyone have any experience with these programs, or something similar? Or is there any other way to try and restore the iPhone’s OS without losing data? Any help would be greatly appreciated, as there’s a lot of data that I’d hate to lose…

⟐ Commented April 12, 2025 at 12:30 MST

Since replacing my iPhone XR screen i’ve had this black (sometimes white) line appear when pressure is applied to the bottom right corner of the screen. If i separate the screen and phone with a layer of electrical tape the issue doesn’t occur. I assume this is some sort of electrical interference but cant seem to isolate what is causing it.

Any suggestions would be much appreciated :)

⟐ Answered December 12, 2021 at 21:55 MST

< check the picture out . I think it’s water damaged but it works fine.

⟐ Answer deleted July 04, 2022 at 3:00 MST

Device does not have any warranty because it has display replaced out of the apple. Charging was working before but suddenly stopped working.

1. Its detected in itunes , recently updated to new IOS.
2. I tried to change battery with no luck.
3. Tried different charging port. still no luck.
4. swapped logic board to another working device but still same issue.

Now i am sure its logic board issue. Is it something DIY repair at home ? i do have micro-soldering equipments.

⟐ Answered April 30, 2020 at 9:14 MST

The strange thing is that Siri works fine, (which uses the earpiece mic),… and normal phone calls work fine which i believe uses the bottom mic.

Voice memos just records static, same as speaker calls for people on the other end listening.

Front facing and Rear facing video all record sound fine..What should i be replacing here?

⟐ Commented July 03, 2021 at 5:34 MST

Thank you,

papa

⟐ Commented June 12, 2020 at 10:12 MST

So, I washed my iphone. I've been doing this since corona started. From then before this, my iphone is fine. But now, the screen is like this. People said it is water damaged. I know I’m stupid because the iPhone shouldn't be washed. But the question is, how to fix this screen? pleaseeeeeee, I NEED HELPPPPPPPP :(((((

⟐ Commented April 07, 2025 at 0:10 MST

⟐ Commented July 11, 2020 at 7:00 MST

⟐ Commented April 20, 2024 at 11:14 MST

⟐ Commented April 08, 2022 at 22:16 MST

I have a XR that I wanted to replace the screen on. I bought a donor phone that has a good condition original screen. When testing this donor screen on the phone it came on it works well and touch responsiveness is perfect. 

However, after transferring this screen to the phone I want to fix the entire top half of the screen is completely unresponsive to touch. I reseated the connection multiple times but always the same issue.

When I transfer the screen back to the donor phone it works perfectly again.

This made me believe it might be an issue with the phone I want to fix and so I put the original cracked screen back on but the response on it is completely normal again.

Therefore I am completely puzzled as to what is causing this. It’s like two working things come together to make a broken thing.

⟐ Commented December 17, 2023 at 5:14 MST

⟐ Commented February 09, 2022 at 3:44 MST

⟐ Commented August 05, 2020 at 0:10 MST

⟐ Answered June 19, 2024 at 14:39 MST

⟐ Answered July 12, 2025 at 7:13 MST

⟐ Answered June 27, 2023 at 20:03 MST

But … it doesn’t seem to be completely broken, here’s what’s happening:

When I have a call, the person here’s a lot of static noise, but sometimes also my voice, and sometimes the voice is clear enough and there is less static. Does it mean it can still be salvaged/repaired? If so, does any of you know how I could do that?

Thank you in advance to anyone who will take the time to answer me and give me some advice/guidance.

Warm regards,
Charlie

⟐ Answer edited September 21, 2023 at 15:44 MST

I work at a repair shop and we had an iPhone XR come back with a breakage on the LCD from the inside. Upon inspecting I saw that the Face ID unit, that is not screwed in for whatever reason, was slightly out of place, causing it to press on the back of the screen and making it break. After pushing the sensor back into place and carefully checking that it was still in the correct position before closing the phone, we gave it back to the customer. It is now two days later and the customer is here again with the same problem.

Has anyone had this same issue or can offer any solutions?

Thank you,

Justin

⟐ Answer accepted June 23, 2020 at 13:25 MST

Wondering where I might be able to find a screw position map for iphone XR?

Thanx!

⟐ Commented June 17, 2020 at 3:40 MST