⟐ Answered March 24, 2025 at 0:30 MST

⟐ Commented November 21, 2022 at 23:45 MST

Is this a motherboard issue? I’ve never experienced this problem before. I would assume if it’s as serious as the motherboard being damaged that I would have other issues.

⟐ Commented November 13, 2022 at 2:28 MST

Here is what I know:

• face id fails to detect a face during the setup process. Keeps sending the two messages: move iphone a little lower/higher
• Animoji works ok though
• Flood illuminator also works as I can see it with an older camera
• Proximity sensor and autobrightness are functionally
• Attention thing works (when picking up the phone it turns display on if it detects any human face)
• Front camera works (without any blur) aside from the portrait mode (It says move further away and only takes a normal photo)
• Back camera works ok, portrait mode is functioning
• Phone has liquid indicator turned red (unfortunately I haven't saw this before buying it)
• The phone seems to have been opened up before as the adhesive was loosen whet I opened it up.
• I have tried to clean the dot projector and the infrared camera along with the lens on the front glass but without luck
• I have tried also the DFU restore, and every type of reset
• Iphone is running ios 12.3

My question is that if the display is changed without transferring the other components from the glass assembly, will iphone send the faceid unavailable error or it could just never let you setup it like in my case?

Has anybody been able to repair an iphone x with these symptoms?

Thanks a lot!

Photo taken while trying to set up face id

⟐ Commented February 01, 2022 at 5:58 MST

I want to know If anyone has replaced iPhone X rear cover glass, I know its replaceable but I'd like to get some more details on this repair, will it look so obvious to tell it has been replaced after replacement?

I've watched the repair on an iPhone 8, is it similar? and what to avoid?

Are there any recommend suppliers to buy a glass cover from?

Which method is better and safer, taking the board out and prying the rear cover?

Any recommendation would be appreciated.

⟐ Commented April 25, 2022 at 22:00 MST

So I dropped my iPhone X on the floor!

Fortunately, neither the back nor the front glas has cracked.

But the phones does face another problem since then.

Shortly after the drop it shut down completely.

When I tried to turn it on again, the iTunes Symbol appeared.

When I tried to restore it, error 4013 appeared.

Of course I tried everything that is mentioned in divers troubleshooting guides like changing the USB port, changing the cable etc.

Of course I also tried the whole restore procedure in DFU mode and so on.

So please does someone know a REAL solution to this problem?

Thanks in advance

⟐ Commented November 14, 2023 at 22:08 MST

After a week, it no longer got hot but got an occasional green vertical line. Again, phone off, and after half a week no more issues.

All functions of the phone now work, but FaceID does not work anymore. I took it to the Apple store, and whilst they said that all it would take would be to reseat the camera unit (or something along those lines), they would not work on it due to evidence of water damage.

Any insight or advice would be appreciated, if its an easy fix id like to get in there and sort it out! After all, FaceID is half the reason I love the new phone.

Cheers

Ish

⟐ Answered June 11, 2023 at 21:00 MST

I completely hard reset the phone and took the phone to Apple care as it was under warranty. After a days inspection, they said that they cannot service it as it was water is inside which they identified from LCI color.

Now am struck and feeling really disappointed that this phone is not working fine and no one is out there to help in apple.

Can somebody support me with your views?

Can I have some hope of getting this serviced at-least from an unauthorized service center or any first aid I can do about myself?

Thanks For Your Time in going through my post :)

⟐ Answered June 28, 2024 at 8:38 MST

⟐ Answer deleted July 17, 2021 at 11:04 MST

I've seen on internet that all the parts of an iPhone X 256gb cost about 400€

Can i buy all the parts and assembly it at home??

I want to build one for my birthday ♥️

⟐ Commented January 06, 2020 at 18:09 MST

The first time it landed backside down and I noticed that a small black spot that sort of resembles ink appeared. I dropped it again today, it landed the same way, and the spot got bigger.

I can still control my screen directly on where the black spot is im just not sure what it is or how it could be repaired

⟐ Answered July 04, 2023 at 7:30 MST

⟐ Comment deleted September 25, 2020 at 10:52 MST

⟐ Answered April 15, 2025 at 23:42 MST

⟐ Answered August 05, 2022 at 22:05 MST

I also have my iPhone X with a perfect screen, Face ID working also..

Decided to swap screens because i was curious to see the inside and work on them.

Swapped screens and neither Face ID work, i straight swapped them without removing anything from either screens.

I Follow some google steps by resetting settings etc on the originally broken phone because mine is jailbroken but still not working. I move the screens back to the original phones and they both work fine with Face ID..

What causes this? Am i missing something?

⟐ Commented October 04, 2020 at 7:54 MST

Is it the same as on an iPhone 6 or 7?

⟐ Answer accepted October 08, 2019 at 19:07 MST

⟐ Commented May 05, 2025 at 10:22 MST

The customer said he had originally had the screen replaced at a mall kiosk and it worked well for a couple of months but one day it would not turn on. What I actually found was the phone was turning on but the screen had failed and was not turning on. I installed a new screen and all seemed well. I gave it back to the customer in seemingly 100% working condition. A few days later he brought it back to me and said it was rebooting every few minutes.

1. I tried forcing an update - no change, still rebooted after a few minutes.
2. I tried a DFU restore - no change, still rebooted after a few minutes.
3. I googled the issue and found numerous reports about issues with the charge port causing the phone to restart every 3 minutes. I checked and confirmed the phone would reboot after 3 minutes consistently. So I ordered a new charge port flex.
4. I first tried to temporarily disconnect the original flex in the phone and temporarily connect the new bare charge port flex. Voila, the phone stayed running beyond 3 minutes.
5. I disassembled the phone, removed the original charge port flex, reinstalled the new charge port and reassembled the phone. Initially the phone seemed to be fixed. But after several hours I noticed it starting to go back to the 3 minute reboot cycle again. Grr. Maybe I damaged it during installation I thought.
6. I ordered another new part and repeated step 4 and 5 but with greater care. Again, with the new part installed the phone seemed to fixed. This time I set the screen to stay on and started a stop watch. The phone stayed on for over 3 hours so I left it overnight.
7. In the morning, the phone was BACK TO RESTARTING every 3 minutes!!!
8. For fun I disconnected the 2nd new flex that was installed in the phone and connected one of the other charge ports that I had swapped out. With only the charge port by itself connected the phone still reboots. Conclusion - the flex is getting damaged somehow just by connecting it to the phone (my theory anyway).
9. Some posts on here suggested a DFU restore fixed this issue - in my case, it does not. Tried it. No difference.

I dug into the analytics logs and using 3U Tools see that every time it reboots it logs a “Panic CPU x caller” entry.

Here is the detailed text from one of these entries. Has anyone seen this? What can I try next? I’m hesitant to install a third charge port but do have one if need be.

Thanks in advance for your help,

Larry

——————————-

{"bug_type":"210","timestamp":"2021-11-06 21:28:52.00 -0600","os_version":"iPhone OS 15.1 (19B74)","incident_id":"41C3AD2D-4165-42EE-9166-C156236A84EC"}

{

"build" : "iPhone OS 15.1 (19B74)",

"product" : "iPhone10,6",

"kernel" : "Darwin Kernel Version 21.1.0: Wed Oct 13 18:16:58 PDT 2021; root:xnu-8019.42.4~1\/RELEASE_ARM64_T8015",

"incident" : "41C3AD2D-4165-42EE-9166-C156236A84EC",

"crashReporterKey" : "d6ac110a82cef07ecd55c818d6c8d79130b244dc",

"date" : "2021-11-06 21:28:52.45 -0600",

"panicString" : "panic(cpu 1 caller 0xfffffff02941f0f4): userspace watchdog timeout: no successful checkins from thermalmonitord since load\nservice returned not alive with context : is_alive_func returned unhealthy : current 7bfffffffff, mask 67fffffffff, expected 67fffffffff. SD: 1 BC: 0 Missing sensor(s): mic1 \nservice: backboardd, total successful checkins since load (180 seconds ago): 19, last successful checkin: 0 seconds ago\nservice: SpringBoard, total successful checkins since load (168 seconds ago): 17, last successful checkin: 0 seconds ago\nservice: mediaserverd, total successful checkins since load (180 seconds ago): 19, last successful checkin: 0 seconds ago\nservice: logd, total successful checkins since load (180 seconds ago): 19, last successful checkin: 0 seconds ago\nservice: thermalmonitord, no successful checkins since load (180 seconds ago)\nservice: runningboardd, total successful checkins since load (180 seconds ago): 19, last successful checkin: 0 seconds ago\nservice: wifid, total successful checkins since load (180 seconds ago): 19, last successful checkin: 0 seconds ago\nDebugger message: panic\nMemory ID: 0x6\nOS release type: User\nOS version: 19B74\nKernel version: Darwin Kernel Version 21.1.0: Wed Oct 13 18:16:58 PDT 2021; root:xnu-8019.42.4~1\/RELEASE_ARM64_T8015\nKernel UUID: 13E2F321-3388-3B9E-9D68-75E2081A4A02\niBoot version: iBoot-7429.42.2\nsecure boot?: YES\nPaniclog version: 13\n

⟐ Commented October 16, 2025 at 23:09 MST

My iPhone x got water damaged by failing in water

After the phone filled in the water, it was working fine but later on I found out that it did not accept charging anymore and I could not turn it on again

I don't know what my chances.

Are you guys able to fix this kind of issues?

Thanks

⟐ Commented April 11, 2020 at 14:51 MST

⟐ Comment deleted May 19, 2019 at 7:05 MST