My phone will charge but my PC won't give a prompt saying a device is plugged in. This is not an issue with drivers because I have troubleshooted already and I have tried a different cord and even a different PC.

Any suggestions would be helpful, cheers.

⟐ Commented December 01, 2025 at 11:43 MST

⟐ Commented October 25, 2022 at 1:27 MST

⟐ Answer edited April 27, 2023 at 3:34 MST

⟐ Commented June 28, 2022 at 23:15 MST

bought an iPhone 6 Plus on eBay. It's in perfect condition and I think I got a bargain. It has an issue though, which was why it was sold as not working: the touchscreen randomly becomes unresponsive and the phone needs a reset to make it start working again.

It seems to do it particularly if left untouched for a while.

I did a restore in DFU mode and it's still doing it.

It's 16 months old so out of warranty with Apple.

I booked an appointment with a genius tomorrow, but I believe that they won't fix that for free, even if I read on their forum lots of people complain about this issue especially after upgrading to iOS 9.

Also, worth mentioning that I checked the serial number of this iPhone and it qualifies for the Apple free iSight camera replacement program for the Iphone 6 Plus (rear camera producing blurry images).

Does it sound like a software issue or a hardware one? Thanks in advance for any replies.

No, screen looks fine. No lines or anything like that. Phone has no dents and is cosmetically in mint condition.

Pretty sure touchscreen stops working only after the phone has gone in standby for a while. If I am using it, it works fine so I don't understand how it can be a hardware issue.

Ah I have noticed that if I keep tapping while the screen is unresponsive, the tap on the screen will sometimes register but the only thing that works is a reset and sometimes I have to reset twice in a row for the touchscreen to become responsive again.

My iPhone doesn't display a grey bar though. Also, yesterday it became unresponsive, I kept tapping the camera icon, the touch input finally registered and that unfroze the touchscreen without even a reset.

I'm starting to think it's just a faulty digitizer.

I wanted to give an update since a couple of years have passed…

The phone worked perfectly for a year or so after they replaced the rear camera then the touch disease returned.

It definitely did something good to the phone as it allowed me to use it for quite a while before packing up for good.

I sold the phone on eBay as not working for about the same money I paid for it so I didn't lose money on it.

⟐ Commented March 15, 2024 at 18:29 MST

How can I fix this? This happens by the way also on another screen, I've tested it. So I guess the screen is not the problem ...

⟐ Commented May 07, 2022 at 15:06 MST

⟐ Commented March 31, 2026 at 5:52 MST

⟐ Answered January 14, 2023 at 6:46 MST

⟐ Commented August 20, 2024 at 17:02 MST

I have reset network settings and reset all settings and still nothing. Can someone please give me a helpful, real solution to fix this problem?? I have searched all over the internet and found nothing helpful.

⟐ Answered August 02, 2025 at 7:03 MST

⟐ Commented May 28, 2021 at 14:57 MST

⟐ Answered February 08, 2020 at 7:04 MST

⟐ Answered November 25, 2023 at 2:15 MST

⟐ Answer edited January 29, 2023 at 17:06 MST

UPDATE: Still works every once in awhile, but I noticed that if I bend the phone backwards, touch works. If I want to navigate the phone, I just bend it and it works. ould that be a board issue?

⟐ Commented September 19, 2016 at 13:58 MST

Please help me to get all parts at very less price as i want to own an iPhone but not have suitable budget for that.

Thanks

Raj Singh

⟐ Commented January 05, 2023 at 2:45 MST

In order to temporarily fix the issue I put force on the top end kind of bending it in the center or also pinching the screen by the ear piece helps the screen become responsive. If anyone has any recommendations on how to resolve this issue please let me know. This issue is becoming more of a burden then anything. Thank you in advance and I hope to hear some advice soon.

⟐ Commented December 10, 2022 at 6:10 MST

I’ve recorded a video and I hear the sound in the playback

I’ve recorded myself in voice memo sounds loud and clear I can even FaceTime and they can hear me fine but a normal call and they can’t hear me at all I hear myself echo

Please help me

⟐ Commented March 14, 2020 at 0:32 MST

⟐ Answered November 11, 2020 at 1:52 MST

What can I do to solve this issue?

Please help! Thanks!

⟐ Answer deleted July 13, 2021 at 16:07 MST