⟐ Answered October 03, 2024 at 21:00 MST

My iPhone 5 (model A1429) will not boot into iOS.

When the power cable is connected, the iPhone boots up initially and displays the apple logo for ~3.5 seconds. Then it goes to a blank screen for another ~2 seconds and the process repeats (indefinitely it seems - at least at this point).

When the power cable is removed, the screen instantly goes blank again. Nothing happens if I press the power button when the iPhone is not connected.

I can get the iPhone into recovery mode by holding the home button before I plug it in, and then it stays on the recovery screen, not coming on and off like the apple logo was earlier. Again, when I unplug the cable it goes back to a powerless blank screen.

The iPhone is detected on iTunes in recovery mode and I have attempted to restore it, using both my MacBook and a Windows PC. Each time, it results in an error at the point when the iPhone appears to restart. I see Error 2001 on the MacBook and Error 21 on the windows PC.

I've updated to the latest iTunes version, restarted the computer several times, and tried different USB ports.

I was also able to get the iPhone into DFU mode, where the screen was blank—but it was recognized in iTunes as being in recovery mode. Just as before, the device will not restore, and I get various error codes across my Mac and PC.

I have since opened the device up and confirmed that the battery is securely attached to the logic board.

It is also worth mentioning that my iPhone is no longer under warranty.

At this point. my assumption is that the battery itself is dead, and won't hold any charge, which is why the device shuts off immediately after removing the power cable. Does this seem reasonable and should I order a new battery? Any other suggestions?

Many thanks,

Bradley

⟐ Answered June 26, 2024 at 3:00 MST

⟐ Commented June 26, 2024 at 9:22 MST

Thank you.

⟐ Commented January 31, 2021 at 5:51 MST

• When I charge my iPhone, it shows the battery percentage indicator, but the battery percentage doesn't increase.
• The charge indicator will stick on the number that's currently on the display.
• After restarting the phone, I see the battery percentage increase—but this doesn't work every time.
• Sometimes the phone charges properly, but I have to face this issue most of the time.
• When I do a hard reset (home+power button), the battery percentage drops from around 25% to only 8%.
• When I try to connect my phone to my PC, the phone restarts again and again.
• Sometimes, when I use my phone while charging, the battery percentage will not increase.
• When I charge my phone with the battery below 10%, the phone restarts again and again.
• Sometimes, when the battery is totally dead and I try to charge it, the phone won't start, and it will only show the red indicator on the screen.
• I've been facing this issue for the past week. My phone is currently on iOS 7.1.1.
• When the phone gets to 100% charge, it does not show the full charge indicator on the battery.
• I need to unplug and connect a few times to make the iPhone connect to iTunes, but iTunes works fine on the phone.
• The phone has never been repaired before.
• I've tried changing the charger and cables. I've also recalibrated the battery and performed a restore, but that didn't fix the problem.

Is this issue due to a bad battery, or is there some problem with the phone's logic board?

⟐ Commented October 02, 2025 at 1:45 MST

⟐ Answered July 15, 2024 at 22:00 MST

Any ideas? Shows Wi-Fi is connected, and still Searching...Comm board maybe?

Thanks in advance. This site is awesome!

⟐ Commented May 13, 2025 at 2:21 MST

In the past when my phone has died completely, it would take an hour or more for the phone to come back on after being on the charger.

Yesterday, my phone was freezing up so I willingly turned it off at 50%. I let it sit for about 10 minutes before turning it back on. When I went to turn it back on, it showed the low battery symbol. So I plugged it up to the charger and let it charge for at least 2 hours. But it still wouldnt come on. I tried pressing the home and power button at the same time but when I do, it shows the low battery symbol. So I gave up and let my phone charge overnight, hoping it would turn on at some point. My phone had been on the charging at this point for about 8 or 9 hours and it still wont turn on. What do I do???

⟐ Commented September 06, 2024 at 22:51 MST

It appears to be otherwise intact. It is still functional.

I have never dropped the device on anything other than carpet from farther than a few feet.

There is approximately a 1-2mm visible gap between the bottom of the glass panel and the top of the metal surrounding strip.

Pushing the panel back into the body causes the panel to flex a little, but it does not stay in place.

Any ideas about what happened and how it might be possible to fix it?

Thanks for your comment!

I keep it in a Mophie case, in a front pant pocket or a suit breast pocket. Between the rigid case and where I keep it, I don't think the case is bent as the rear panel is quite flat still.

What I meant by "flex" is that I can push the corner down so it is true to the back panel, but it doesn't stay in place.

Here's a photo:

http://i1094.photobucket.com/albums/i444...

⟐ Commented February 05, 2025 at 1:32 MST

⟐ Answered March 25, 2022 at 2:15 MST

⟐ Commented December 15, 2019 at 17:53 MST

• Lightning connector assembly
• Power button/volume control cable
• Logic board interconnect cable(s)

After doing so, the device powers on fine and functions normally. It can even place and receive calls!

However, my phone's service coverage now shows "Searching..." and never indicates actual service bars (AT&T Bars). Any thoughts and possible solutions are greatly appreciated!

Thank You!

⟐ Answered September 14, 2019 at 3:32 MST

⟐ Commented November 23, 2021 at 9:18 MST

I have also read that you gave advice to someone of the same issue saying to just plug it in. Well, I have plugged it in to the computer and to the wall for over 1 hour, and nothing has happened.

⟐ Commented April 04, 2023 at 7:58 MST

TinyUmbrella was no good, resetting hosts file to default was no good, DFU mode is a no go... It seems like a hardware issue, and I could really use some tips, especially in component-level repair.

My Video

⟐ Commented November 21, 2020 at 7:28 MST

⟐ Commented January 19, 2025 at 6:03 MST

However, I can't connect to the cellular network. I have updated the date/time via settings and rebooted the phone. I also reset network settings and finally reset the entire device back to factory settings. However, I keep getting the "Searching" message on the status bar followed by "No Service".

Any idea on what went wrong?

⟐ Commented November 25, 2018 at 0:20 MST

Right after, I've experienced many problems. Every few minutes or so, my phone reboots itself and I get a panic message in the diagnostics.

Another issue is that my battery does not change (percent or icon) until I reboot my phone.

I've done the following:

Reset all settings

Restored as new

Restored from backup

Removed the sim and put it back

All of these did not work, unfortunately.

I've even put back the original battery, however I still experience these problems. I'm guessing that I may have damaged the original battery trying to take it out, so maybe that's why it doesn't work.

Anyway, I've ordered a replacement from here and am currently waiting for it to be delivered so that I can see whether I damaged something internally or whether it was both of the batteries.

Does anyone have any suggestions or ideas?

Edit:

I've received my iFixIt battery and have installed it.

It did not fix my issue unfortunately. Does anyone have any other suggestions?

Also, when using iBackUpBot's error log I get:

Could not get event from temperature service

Could not get value for gas gauge

Unable to lookup battery voltage

⟐ Commented April 28, 2021 at 10:15 MST

Swapped in a black screen kit ordered off of iFixIt, actually had the screen light on the first try but with odd repetitive blocks along the top. Also the front camera was not sitting right, so I pulled it off, put it back together, and now there's no screen.

Power and Mute buttons seem to be unresponsive, it only boots up when connected to the charge cable.

It does seem to reboot with the Home+Power button.

Odd thing is, when it does boot it makes a repetitive "bong" noise every two seconds, if connected to the charge cable while muted it gives a double vibe every two seconds.

I tried power cycling the battery a couple times, and that did nothing. I can't swap the old screen back in the digitizer disintegrated as I pulled it off. Any help will be appreciated!

⟐ Answer accepted May 08, 2017 at 6:33 MST

I replaced the power button flex cable on an iPhone 5 because the button was not working anymore. I put the whole thing back together, but it won't turn on anymore. Nothing happens when I hold the power button.

When I put the phone on the charger, it starts vibrating every few seconds but doesn't turn on. When I connect it to my computer, the computer does recognize the phone, but the phone keeps vibrating and won't turn on. I had a spare battery, so I tried replacing that, with the same result. Does anyone have any idea what's up?

⟐ Commented February 27, 2023 at 15:27 MST