⟐ Edited March 03, 2026 at 6:34 MST

⟐ Answered December 19, 2025 at 20:12 MST

How I can make it clean?

If I need to buy some instrument, I'd like to know what I need and where I can buy it.

Thanks a lot

I have an iPhone 15 Pro Max which has been working perfectly fine for me, till recently. A few months ago I noticed the phone randomly rebooting while I was using Safari. This happened maybe 3 times in a row and then everything was fine again. I didn't think much of it and continued using it like normal.

A few weeks ago the same happened while I was using Apple Music. After a few random reboots I decided to perform an update, which turned out to be a bad idea; during the update the phone crashed again and it had to be restored via my Macbook. After the restore the phone worked fine, but I still decided to contact Apple Support, who ran some diagnostics remotely, which didn't find anything wrong with the phone.

One hour later the phone started crashing and rebooting again, but this time it became progressively worse, to the point that the phone wouldn't boot past the Apple logo, and if it did, it turned off immediately. At this point I decided to turn it in to my local Apple reseller. However, they could not take the phone because they couldn't read the serial number since the phone was completely unresponsive in the store. Back at home the phone miraculously started to boot (and crash) again. After many tries and crashes, I was able to restore it again.

Today the phone still randomly reboots sometimes. I cannot find any consistent reason for when this happens. Does anyone have a clue what could be causing this? Is it hardware or software related? I found some crash report in the settings app, but I have no idea how to read these.

Thanks in advance!

⟐ Commented September 15, 2025 at 10:11 MST

I'd be using a serial number from a friend since I know I can't order another color that's not of the same configuration as my own.

I'm assuming that just changing the coils from both assemblies will work around any possible issues but I'd like to not have to do that, if possible.

⟐ Commented November 20, 2024 at 8:06 MST

I have contacted apple support but after diagnosis finds no problem. I pasted the panic logs to Chatgpt and read that it was a chipset issue of 15 promax. Can you read my recent panic logs instead?

{"bug_type":"210","timestamp":"2025-08-24 11:13:40.00 +0800","os_version":"iPhone OS 18.6.1 (22G90)","roots_installed":0,"incident_id":"1E8D8589-E092-491B-90E9-C7270E5FD279"}

{

"build" : "iPhone OS 18.6.1 (22G90)",

"product" : "iPhone16,2",

"socId" : "8130",

"socRevision" : "11",

"incident" : "1E8D8589-E092-491B-90E9-C7270E5FD279",

"crashReporterKey" : "5721f7da8879ff71238f544264a6bd17caeb57b6",

"kernel" : "Darwin Kernel Version 24.6.0: Tue Jul 15 21:54:08 PDT 2025; root:xnu-11417.140.69~16\/RELEASE_ARM64_T8122",

"date" : "2025-08-24 11:13:40.32 +0800",

"panicString" : "panic(cpu 5 caller 0xfffffff033862388): \"AMCC PLANE3 MCC Cache Data Ram One-Bit error: INTSTS 0x0000000000000002 ECCONEBITERRLOG(Bank\/Way\/Index\/BitOffCL\/BitOffHCL) 0x251949da(0x2\/0xa\/0x329\/0\/0x1da) ERRBITCNT 0x1\" @AppleH16PlatformErrorHandler.cpp:1565\nDebugger message: panic\nMemory ID: 0x1\nOS release type: User\nOS version: 22G90\nKernel version: Darwin Kernel Version 24.6.0: Tue Jul 15 21:54:08 PDT 2025; root:xnu-11417.140.69~16\/RELEASE_ARM64_T8122\nFileset Kernelcache UUID:

⟐ Commented September 01, 2025 at 6:58 MST

Now the iPhone has come back and the front cam isn't working. In the camera app it just doesn't switch from back to front camera. And in other apps or configuring face id it is just a black screen.

I tried restarting the device and resetting the settings. Also updated the device with IOS18 from 17. I also ran diagnostics and in the camera image and face id test it says that the camera is not connected. So I opened the device and reseated the connectors. Still nothing, than I cleaned the connectors on the mainboard as well as both flex cables but still nothing. I could also find no damages on the flex cables or camera modules.

I also connected the device with 3utools and the verification report gives a score of 100 but under front camera it says N/A (not available).

Anyone have any idea what the problem could be? The device was severely dropped to be fair and outside of the touch screen the LCD itself was also shattered.

Do you think replacing the front camera incl. the IR camera would work? I can order a pulled part (so it's original) but will the face id work again after running the repair assistant?

Thanks in advance!

⟐ Answer accepted July 21, 2025 at 5:12 MST

⟐ Answered May 29, 2025 at 9:58 MST

⟐ Commented May 29, 2025 at 3:47 MST

My phone did a backup the day it died but it hasn’t saved everything in the back up so I have lost 2 weeks of holiday pictures in the build up to the phone breaking.

Just wondering if there’s any way to fix it or if there’s anyone out there who can solve it.

Thank you

⟐ Commented May 13, 2025 at 6:18 MST

⟐ Answered October 09, 2024 at 1:04 MST

⟐ Answered March 31, 2026 at 18:03 MST

I tried replacing the battery but it wasnt the problem, it keeps having the same problem.

I dont see any other problem, the battery strapped to a activation tool charge, but while in the phone, the notification pop up that is charging, and telling that in x minutes will charge to 80%, but it only goes down.

I dont know what could do to restore it, any help or comment is appreciated

(Sorry if i have a bad english, im argentinian)

⟐ Answered March 01, 2026 at 10:01 MST

⟐ Commented August 04, 2025 at 7:59 MST

⟐ Answered March 18, 2025 at 5:31 MST

⟐ Answered February 17, 2025 at 4:06 MST

⟐ Answer edited November 06, 2024 at 4:10 MST

I transfered my logicboard iPhone 15 Pro Max to a new housing - every component in new housing is original. I used repair assistant and every component is paired properly except Face ID. I tried DFU restore multiple times, tried go through settings, try diagnostic mode but it fails every time. Do you have any idea what could be wrong?

Thanks

⟐ Answered October 13, 2024 at 10:39 MST

⟐ Commented October 07, 2024 at 5:50 MST

⟐ Answer accepted February 19, 2024 at 12:53 MST