iFixit - Answers With Device "ZTE Phone"

ZTE ZMax: Why isn't my Camera working?

Tue, 26 Aug 2025 06:41:21 -0700

Everytime I open it," Unable to connect to camera,Camera has been disabled because of security policies or is being used by other apps" I tried fully reseting the phone but it still won't work. Thanx in advance.

⟐ Answered August 26, 2025 at 6:41 MST

ZTE ZMax: How do I fix the sound on my phone?

Sat, 23 Apr 2022 07:56:49 -0700

The media and all the ringers are all not working even though it says it isn't on silent. When I plug in the headphones, then it works and its the only way I can watch videos.

⟐ Comment deleted April 23, 2022 at 7:56 MST

ZTE ZMax: Why won't my ZTE ZMAX power on?

Tue, 15 Oct 2024 21:47:36 -0700

My phone will not power on. When it's connected to the charger it will vibrate when I try to power it on but still nothing!!! Please help!!

⟐ Commented October 15, 2024 at 21:47 MST

ZTE ZMax: How to Remove the back of ZTE ZMax phone?

Wed, 17 Feb 2021 14:07:38 -0700

Is the back of this phone glued on?

I can get it to come off some from the top and bottom of the phone, but it feels like i'am going to break it if I pry to hard.

⟐ Commented February 17, 2021 at 14:07 MST

ZTE Phone: pop up that says google search has stopped

Sun, 12 Jun 2016 11:52:38 -0700

I have a ZTE majesty i keep getting a pop up that says Unfortunately, google search has stopped. Now I have now keyboard.

⟐ Answered June 12, 2016 at 11:52 MST

ZTE ZMax: My phone won't charge

Thu, 26 Feb 2026 13:16:19 -0700

I plugged my phone up to three different chargers still no charge

⟐ Commented February 26, 2026 at 13:16 MST

ZTE ZMax pro: My phone is google locked how can I fix it help plz

Thu, 05 Mar 2026 17:02:22 -0700

recently this phone belongs to my uncle i'm trying to figure out how to fix it i tried hard reset on the phone and it just wont work please help me

⟐ Commented March 05, 2026 at 17:02 MST

ZTE ZMax: screen of zte zmax screen won't operate

Fri, 26 Jul 2019 17:30:24 -0700

My zte zmax had fell in water. I put it in rice for the water damage to be resolved. Everything works just fine on the phone except I cannot touch my screen for it to do anything. I don't have a lot of money to fix this. What do I need to do to fix this in a cheap way?

⟐ Answer deleted July 26, 2019 at 17:30 MST

ZTE ZMax: Why did the home button and bottom of screen stop working?

Fri, 09 Aug 2024 19:14:34 -0700

A few weeks ago the three buttons (home, back, menu) stopped working out of nowhere. Literally my phone died and when I turned it back on after charging, the buttons no longer worked. I was able to download an app so that I didn't have to worry about it. Now the bottom portion of my screen no longer works. I believe the screen is dying from the bottom up and I don't know why. Please help.

⟐ Commented August 09, 2024 at 19:14 MST

ZTE ZMax: I broke my front screen cheap way to fix

Mon, 27 Aug 2018 18:16:10 -0700

I shattered the front screen and flooded the led or lcd fluid in there as well im looking for a cheap way to fix it help me

⟐ Answered August 27, 2018 at 18:16 MST

ZTE Zmax Pro: ZTE Zmax Pro: black screen/glowing home button, won't even vibrate

Wed, 26 Aug 2020 13:48:53 -0700

I have a ZTE Zmax Pro. This is the second phone of this exact model that I've had in the last 4 months, and they both have had the EXACT same flaw. I returned the last one because I thought it was just some manufacturing issue with that particular phone... apparently not.

The phone has randomly decided that it will not unlock or turn on. There is no red light, there is no FTM screen, and there is no android system recovery screen. I can't find anyone with this exact problem anywhere, but it's happened to me twice with two different phones! The screen is completely black aside from the slowly pulsating home button. I've tried charging it regularly, charging it through a computer as suggested, I've tried every single button combination there is, and it won't even so much as vibrate.

I didn't drop it. I keep it far from any moisture. The buttons aren't stuck. The battery was at an 87% charge when the screen went black, and it didn't seem to actually shut down (it looked as though it just locked like normally), so I doubt it's just got a broken charge port like some comments are suggesting.

Please help. I can't afford a third phone. :(

⟐ Answered August 26, 2020 at 13:48 MST

ZTE Phone: What does FTM mean

Wed, 21 Feb 2024 05:06:25 -0700

FTM popped up on my screen. Can't turn the phone on or off. Help"!!

⟐ Commented February 21, 2024 at 5:06 MST

ZTE ZMax: The ZTE turned off and wont turn back on

Tue, 18 Nov 2025 02:52:59 -0700

My phone just turned off when it was at about 18% battery life and even having it on 3 separate chargers it still will not turn on. How can this be fixed?

⟐ Answered November 18, 2025 at 2:52 MST

ZTE ZMax Pro: Getting a message Unfortunately Stock Android has stopped working

Tue, 09 Aug 2022 02:51:40 -0700

ZTE ZMax Pro z981

When I reboot my phone I will continuously get a message on my screen saying "Unfortunately Stock Android has stopped working". I have looked everywhere and spent a couple hours on the net looking for responses on how to fix this with no response... I also cannot get my phone to update using system update.. Any idea on how to fix this would be greatly appreciated..

⟐ Answer deleted August 09, 2022 at 2:51 MST

ZTE ZMax: Stuck on start screen

Tue, 24 Oct 2023 10:32:00 -0700

I have NO idea what's going on. I haven't dropped it, broken the screen or anything. However whenever I try to power it on, it stays on the start screen.

⟐ Commented October 24, 2023 at 10:32 MST

ZTE Warp 4G: How do I fix a black screen?

Tue, 22 Jun 2021 15:54:12 -0700

The phone started vibrating and wouldn't stop. I took out the battery and left it out overnight. The vibrating finally stopped but now the screen is completely black.

⟐ Commented June 22, 2021 at 15:54 MST

ZTE Phone: It won't download anything

Sun, 18 May 2025 11:47:20 -0700

I've done something with the data. The phone does not download any apps.

⟐ Commented May 18, 2025 at 11:47 MST

ZTE ZMax: How do I replacecharging port?

Thu, 09 Mar 2017 05:19:47 -0700

How do I replace/repair the charging port on my zte zmax ? & also the battery?

⟐ Commented March 09, 2017 at 5:19 MST

ZTE ZMax: everyone says they can barely hear me

Thu, 10 Mar 2022 23:40:24 -0700

the person who calls me or the person I call all say I sound like Im in a tunnel, adjusting the volume does not help. also some calls I make or receive say HD, why?

⟐ Commented March 10, 2022 at 23:40 MST

ZTE n817: How to root my ZTE n817 android phone

Thu, 19 Sep 2019 09:41:43 -0700

I need help rooting my ZTE n817 android phone without using a PC

⟐ Answer deleted September 19, 2019 at 9:41 MST