iFixit - Answers With Device "Vtech Landline Phone"

Vtech Landline Phone: no line shows up on two handsets

Sat, 22 Oct 2022 23:33:25 -0700

"no line" shows up on my vetch handset 1 as well as handset 2. . I have plugged and unplugged. . . .tried everything. . .unhooked jacks, etc.

⟐ Commented October 22, 2022 at 23:33 MST

Vtech Landline Phone: Can't hear caller but caller can hear me

Tue, 20 May 2025 22:03:15 -0700

I can't hear caller but they can hear me

⟐ Commented May 20, 2025 at 22:03 MST

VTech CS6719-2: My phone says to register HS see manual but can't find out how to regi

Tue, 17 Dec 2024 10:43:42 -0700

I de registered my VTech cs6629 but now I can not register it. It continues to attempt to register then says failed.

⟐ Commented December 17, 2024 at 10:43 MST

VTech CS6719-2: Keypad button not working?

Sat, 11 Sep 2021 08:54:53 -0700

Why are the keypad number buttons not working whenever I press down on them?

⟐ Commented September 11, 2021 at 8:54 MST

Vtech Landline Phone: My phones say no home line. Phone company says no outages

Mon, 14 Feb 2022 21:44:04 -0700

tried unplugging all phones and replugging no luck

⟐ Answer deleted February 14, 2022 at 21:44 MST

Vtech Landline Phone: Cannot hear answering system or callers leaving message

Tue, 16 Feb 2021 19:10:34 -0700

Hi everyone, we’ve got a Vtech model CS6929-4. There is only one way to set up the answering machine, with an on or off button which is fine. The problem is when we get calls we cannot hear the answering system turn on and speak nor can we hear the caller leaving a message, the phone remains silent during the whole process, we just get notification that there’s a new message on the system when its done. How can we hear messages live when their incoming? There seems to be one option, to press speaker on the phone while someone records. We used to be able to just hear everyone without a problem. Any help is appreciated.

⟐ Commented February 16, 2021 at 19:10 MST

Vtech Landline Phone: How to disassemble LS6191/LS6195 base unit of the VTech retro phone

Sun, 08 Jan 2017 12:23:43 -0700

Found 3 screws on bottom of base unit. Even after removing these, I am not able to open the base unit in order to fix the LCD display that is missing some of the lines. Does anyone know how to open the base unit? Is there a service or repair guide/manual available that shows teardown?

Update: There are two other screws underneath the rubber feet in the front. Removed these. The case must have tabs keeping the two halves held together. I started opening on one side but I did not want to break anything so stopped.

⟐ Answered January 08, 2017 at 12:23 MST

Vtech Landline Phone: out of range or no power at base

Thu, 18 May 2017 21:46:40 -0700

Hi,

My VTech cordless phone at work has been acting up. The phone is fully charged and will work most of the time. Sometimes I'll dial a number, it'll ring, and it randomly shuts off. The screen will be blank for a couple seconds as if the battery has died. When it turns back on the display shows "out of range or no power at base". I am literally just 2 feet away from the base and the phone has been charging all night. As soon as place the phone on the base it'll work showing the battery is full, but when I take it off, it does it all over again.

VTech CS6114: Why won't my number 4 button work?

Thu, 24 Mar 2016 07:31:04 -0700

Whenever I am dialing a phone number, every key works except for the number 4 button. It gradually got worse and worse and now it will not register at all.

⟐ Answer edited March 24, 2016 at 7:31 MST

VTech CS6719-2: Why do I not get a dial tone?

Fri, 06 Apr 2018 07:31:41 -0700

When I go to make a call there is no dial tone?

⟐ Answered April 06, 2018 at 7:31 MST

VTech CS6114: If my handset says handset one.. Does that mean there's a handset 2?

Wed, 11 Oct 2023 07:31:03 -0700

If my handset says handset one.. Does that mean there's a handset 2?

⟐ Commented October 11, 2023 at 7:31 MST

VTech CS6114: Landlines phones vtech cs6114

Tue, 24 May 2022 08:51:25 -0700

I have dail tone on phones but cant call out or no one can call in why?Anne K

⟐ Answered May 24, 2022 at 8:51 MST

VTechCS6719-16: I get no Dial Tone, cannot answer or reject calls. Why?

Sat, 06 Jul 2019 09:47:14 -0700

My phone line is fine as I can use a corded landline phone and I have dial tone and can make calls ,receive and reject calls. On this VTechCS6719-16 though, When I pick up the phone and press the green “talk” button, the “In Use” light on the base station lights up, but i hear no dial tone at all.

When I call this number with my mobile phone, the cordless phone rings . I press the green button to answer and the LCD switches to the call time counter…00:00 - 00:01 etc..but the “phone is still ringing” on my mobile phone earpiece, which means the cordless phone didnt really answer the call…same problem with the red button and call rejection. Cannot reject calls..The phone ringer gets muted and when placed back in the base, it starts ringing again..

I have tried “resetting” the phone, as per Vtech Customer Support instructions, i took out the batter, and disconnected the base station from the power supply..for a few minutes and de registered and re registered the handset with the base. The key tones etc work and the phone speaker works fine so I dont think its a speaker issue..

PLEASE HELP.

⟐ Answer accepted July 06, 2019 at 9:47 MST

VTech CS6719-2: keypad will call out, but keypad will not respond when asked to input

Tue, 30 Oct 2018 13:02:45 -0700

no answers to my question in manuals…keypad does not respond during calls when asked to “touch one” for so and so…this function used to work, maybe grandchildren pushed something by accident, or we did

⟐ Answer accepted October 30, 2018 at 13:02 MST

VTech CS6114: How to sync two phones same model

Wed, 11 May 2022 12:34:17 -0700

Had a two phone vtech 6.0 ,dropped one and broke it,bought another of the same model ,How do I get it to work with my existing one.

⟐ Answer deleted May 11, 2022 at 12:34 MST

Vtech Landline Phone: Power surge fried old base, pairing issues with new base: VTech LS6405

Fri, 29 Dec 2023 20:55:33 -0700

A thunderstorm blew the base to my cordless phone system. I’m convinced that the surge came through the telephone line as the VTech base was the only device to sustain damage even though there were other devices plugged into the same surge suppressor. I’ve purchased a new base set (they come with three handsets), and I’ve replaced the old surge suppressor with one that has a telephone In/Out to prevent something like this from happening again, but I’m having trouble figuring out how to pair my old handsets to the new base.

I always save my User Manuals, so I read through them for both the base and the accessory handsets. Nothing in those manuals addresses how to deregister a handset from a base without using the base. Using the old base is NOT an option as it’s completely nonfunctional in its current state. In addition, because the old base is completely fried, all of the old handsets are displaying an “Out Of Range Or No Pwr At Base” error message. No matter what button I press, I cannot get past this message into the handset menu.

If anyone has any suggestions on how to fix this I’d be super grateful. I really do not want to spend an additional $150 on new handsets over a pairing issue when the old ones work perfectly fine.

A side note: I’m actually pretty good with computer repairs and building/tearing apart a laptop or PC, and I just ordered the parts to repair the Lightning port and replace the battery in my iPhone and feel confident that I’m capable of doing that, but when it comes to repairing other electrical devices, my knowledge is pretty limited (for example, I have zero experience with soldering). I tried to see if I could find where the damage in the old base was but I couldn’t figure it out myself. That being said, I’m willing to learn if someone thinks they can walk me through how and where to look for the problem

⟐ Commented December 29, 2023 at 20:55 MST

Vtech Landline Phone: Why can’t I make a call but can receive

Fri, 03 Apr 2026 11:52:44 -0700

I am able to place a call but can’t hear it ring

⟐ Answered April 03, 2026 at 11:52 MST

Vtech Landline Phone: How do I deregister a VTech handset CS6609 if I don't have the base?

Fri, 29 Dec 2023 20:46:43 -0700

My VTech base got lost during a move. I have two Hand Sets that are registered to that Base. I bought a new base. I can’t register them to the new base and I can’t deregister them from the lost base. The handsets say ‘out of range or no power at base’. The handsets are CS6609 and the base is CS6649. The old base was also CS6649.

⟐ Commented December 29, 2023 at 20:46 MST

VTech CS6114: caller on the other side of the call cant hear me

Sat, 06 May 2023 18:22:25 -0700

Everytime i call some one that can here me but i can here them and i don't know how to fix it

⟐ Answered May 06, 2023 at 18:22 MST

VTech SN5107 Handset: Handset does not show any information

Thu, 02 Feb 2023 09:45:28 -0700

The handset on my cordless phone has stopped showing any thing on it. It shows a very little at the edge.

⟐ Answered February 02, 2023 at 9:45 MST