iFixit - Answers With Device "Valve Index"

Valve Index Controller: Battery Replacement for Index Controllers

Sun, 21 Sep 2025 22:41:00 -0700

In February we were promised guides and parts for the valve but this place is empty and void of any valve teardowns or parts. What happened? Was the plan scraped? Lots of users need new batteries for the controllers, some of those devices are 3 years old now.

It’s still the 2nd most popular vr headset on the market.

⟐ Answer edited September 21, 2025 at 22:41 MST

Valve Index Controller: Thumbstick drifting in neutral position of it

Sat, 02 Sep 2023 15:58:15 -0700

Left hand thumbstick is in neutral position but game character moves on.
You have to push and pull the thumbstick in different directions to stop the drifting.
How to fix that?

⟐ Answered September 02, 2023 at 15:58 MST

Valve Index Headset: Headset completely lacking sound, Valve support says I can repair it?

Mon, 10 Mar 2025 05:21:10 -0700

Long story short, something about my HMD is wrong. Valve support won't help me much further than "you bought it from a 3rd party seller so we won't give you a new one but you can buy another one or go to iFixIt." The HMD does not produce sound. Not via the speakers nor the 3.5mm jack. The problem persists between computers, where windows says it is sending sound, but the headset does not receive it. What could I even replace to fix this problem? is it possible it's really just the cable and not the HMD?

⟐ Commented March 10, 2025 at 5:21 MST

Valve Index Headset: Audio silent after eyetube repair--what cable might be loose?

Tue, 20 Jan 2026 23:25:18 -0700

So the headset is working visually but I no longer have sound. I tried some of the obvious troubleshooting steps--making sure the output is set to the headset in both SteamVR and windows, deleting and re-scanning the entry in device manager, trying to update drivers, etc. But I must have clearly made a slip in repairing, and I'd just like to know what I need to do to make it right. Thanks!

⟐ Answered January 20, 2026 at 23:25 MST

Valve Index Base Station: How to open a basestation 2.0 from valve

Tue, 24 Jan 2023 06:22:36 -0700

Hello there, i currently run out into a problem with my valve basestation from last year. While working this one make an insanely loud buzzing noise (like something was block under the rotor or something close to it). I try reaching valve concerning the problem but they told me my warranty was already over. As right now, i'm looking for a place where i could get it fix or even just try to fix it myself but i don't know which tool would be the best to open the curve glass from the basestation. If anyone could give me recommendations it would be greatly appreciate.

⟐ Answered January 24, 2023 at 6:22 MST

Valve Index: I broke my left headphone and want to buy a replacement.

Fri, 22 Apr 2022 11:55:39 -0700

Do you guys offer a replacement.

⟐ Answered April 22, 2022 at 11:55 MST

Valve Index Controller: Turns on then off. Light from orange to white, no more charge

Sat, 14 Mar 2026 14:50:49 -0700

I can turn on the controller, but after two seconds it immediately turns off.
I plugged in with a cable meter, and the controller accepts a charge at 0.5w with an orange light, but after 2 seconds, it then goes to 0.0w and the light turns to white, as if it has a full charge.

Letting it trinkle-charge for 10 minutes, then unplug and hold down the System Button, doesn't change anything.

This feels like a battery issue, because the controller can turn and stay on if plugged in to an external power source. It can no longer hold a charge of the advertised 7 hours minimum.

⟐ Answered March 14, 2026 at 14:50 MST

Valve Index Headset: Right tube green, red or light vertical light lashes going up

Sun, 29 Jan 2023 12:56:05 -0700

Hi! I bought the headset with the whole kit second handed.. I was told I had to change the tether cable wich I did right out of the bat but display still is showing vertical pixels ray.. It moves and changes from image to images.. Not fixed pixels being the problem but seems display or mother board… What should I change or test first?

⟐ Commented January 29, 2023 at 12:56 MST

Valve Index Controller: My left thumstick sensor not working

Thu, 23 Mar 2023 12:25:11 -0700

left thumstick for moving is work. only sensor not working when i touch it. which part i should be buy from any link?

⟐ Commented March 23, 2023 at 12:25 MST

Valve Index Controller: Plastic trigger pins snapped

Tue, 24 May 2022 01:51:55 -0700

I've had my Index for a while now and haven't been able to use it as one of the plastic pins that are used as the hinge and attach the trigger to the controller snapped. I would love to 3D print a replacement and install it but have yet to find any CAD models or disassembly instructions.

Thanks in advance for any help

Valve Index Headset: Hi can anyone help me with the size of screw I would need to replace

Sat, 10 Jun 2023 16:33:08 -0700

Hi can anyone help me with screw size as mine have come out it’s the part that holds the cable in place

⟐ Answered June 10, 2023 at 16:33 MST

Valve Index: Need to find the correct the correct screw sizing for the speakers

Thu, 08 Jun 2023 18:52:12 -0700

My sons left speaker fell off and the screw is long gone. The speaker itself needed replaced so I ordered a new one from ifixit. Got the replacement and it doesn't come with a screw. I found this guide on ifixit with a link to some screws -> Where to get replacement screw for Valve Index?

So I figured I could order the size listed in that post: M1.7x8mm

Ordered some off eBay and found out that the length is correct but the M size is incorrect. The original is slightly bigger then the ones I ordered.

Does anyone know the actual size of the screw for the index speakers?

I will buy some but have no idea what to get, I even popped down to my local ace hardware but they don't have anything small enough.

I have found success, a M2 8mm screw will fit the headphones.

Not sure on the tolerance but I took a chance on M2 size screws. Here is what I got off of amazon -> https://www.amazon.com/dp/B09TVP1G5B?psc...

⟐ Answer accepted June 08, 2023 at 18:52 MST

Valve Index Headset: Can the microphone be replaced/fixed?

Sat, 06 Jul 2024 22:33:13 -0700

I just recently bought a used Valve Index. Despite what I try I can’t seem to get the mic to work at all. I’ve listen to multiple online forums and videos and NOTHING has worked. I’ve made sure it wasn’t muted anywhere, this is including SteamVR and the control panel. Windows picks up the mic and displays it at the default but the mic just doesn’t work. Even plugging in my regular gaming headset to the Index, the mic from my gaming headset doesn’t get picked up but I can hear the sounds. Can the Valve Index mic be replaced or fixed? Where would I take it? Can I do it myself?

⟐ Answered July 06, 2024 at 22:33 MST

Valve Index Headset: Possible eye piece repair?

Mon, 21 Aug 2023 03:22:06 -0700

My son's headset unexplainabley developed a problem while sitting on his desk. The left eye display has what looks like a white haze and blurry display. What's the opinion.... Would replacing the eye tube fix this?

⟐ Answer accepted August 21, 2023 at 3:22 MST

Valve Index Headset: Top headstrap anchor part broke off

Fri, 23 Dec 2022 12:40:19 -0700

I'm not sure what it is called but the 'anchor' plastic piece on the top of the headset that allows the top head-strap to loop around it broke off on my headset. Anyone know how to fix/replace this?

⟐ Answer edited December 23, 2022 at 12:40 MST

Valve Index Headset: Dust on both display panels

Sun, 28 Aug 2022 19:48:09 -0700

When I moved, I somehow managed to get dust inside the headset and onto the display panels. I know it's not on the lens, because moving the IPD shifts the lenses but not the dust specs. Would replacing two (left and right) eye tube assemblies fix this issue?

⟐ Commented August 28, 2022 at 19:48 MST

Valve Index Headset: The left ear fell off

Tue, 24 May 2022 05:53:26 -0700

how do i fix it i need help

⟐ Answered May 24, 2022 at 5:53 MST

Valve Index Headset: What kind of glue is best to replace lenses and dust gasket?

Mon, 01 Dec 2025 14:22:36 -0700

The glue holding the dust gasket around the eye cups came off and now there is a lot of dust on the screens. I am planning on getting a replacement gasket and taking out the lenses to clean the screens. Does the replacement gasket come with glue? If not what type of glue should I use to secure the gasket to the lenses and what type of glue to secure the lenses to the eye cups?

Valve Index Headset: Left headphone/ear piece non-functional after eye tube repair.

Mon, 02 Jun 2025 19:29:39 -0700

I would like to know what component/cable gives sound to the ear piece. The teardown guides are vague on this. It seems to me very likely that I did not do something properly during the reassembly. I imagine the audio codec chip is working properly because the sound is crystal clear in the right ear piece.

Note that I did not mess with the left ear piece itself in any way during the eye tube repair. I am certain that this problem is internal rather than external.

Valve Index Headset: There is like a lens flare, what should I do?

Tue, 13 Jun 2023 14:50:20 -0700

I noticed like a lens flare (colored object in my left and right lens, refer to pictures.) All my research points to sunlight exposure but its never been outside and I live in a basement apartment (no windows in my office), could it have been the lightbulb in my office? or could it be something else? I'm out of the warranty time frame so my I'm not 100% what my options are.