iFixit - Answers With Device "UE BOOM 2"

UE BOOM 2: Speaker says it's connected but sound won't play through the speaker

Sat, 31 Aug 2024 00:46:00 -0700

My speaker is fully charged, the name shows up in my iPhone, and it says it's connected. But when I go to play music or videos, the sound comes out of my iPhone. I checked 'devices available' on my Spotify app and the UE boom doesn't show up. I'm not sure what to do??

⟐ Commented August 31, 2024 at 0:46 MST

UE BOOM 2: Sound quality is poor with PC

Fri, 29 Dec 2023 08:31:38 -0700

My Ue boom. works fine when connected to a phone, but when i connect it to my PC the audio coming out is absolutely terrible. Does anyone know a way to fix this?

⟐ Commented December 29, 2023 at 8:31 MST

UE BOOM 2: Why does my ue boom crackel

Fri, 10 Mar 2023 05:28:22 -0700

some one through my bag with my ue boom 2 in it and now it crackles when i play anyting above 1/4 volume

does anyone know how to fix this

⟐ Commented March 10, 2023 at 5:28 MST

UE Boom 2: Sound Delay after firmware upgrade to 2.0.97

Sat, 18 Jul 2020 22:28:01 -0700

This seems to be a very common problem, looking into the logitech forum thread here and is seemingly also affecting the original UE Boom:

https://community.logitech.com/s/questio...

After updating the speaker to the current firmware version of 2.0.97 the speaker has a delay of about half a second in sound playback. This is not an issue while playing music, but in the case of videos it is quite upsetting. The issue persists on all available devices to me, testing different video players, games, etc. The delay is present no matter what.

I honestly hope that UE / Logitech will fix the problem soon, but I am not sure when this is going to happen. Because of this, I am posting my problem here in the hope to find someone with a solution or temporary workaround.

Note that it is seemingly not possible to revert the firmware, what would be the easiest fix. Also a reset of the speaker has no effect on the problem.

I thank you in advance and would be delighted to get a suitable solution!

Hey,

I never received an answer from Logitech / UE regarding the issue...

Haven't installed the update yet, but if it fixes something for me I'll let you know.

In the official thread of the Logitech forum, reseting the UE Boom by holding the minus button and power on for approx. 10 seconds, fixed the issue for some people. This was no fix for me, but maybe after the update... Hope still remains.

Cheers Muppel

⟐ Answered July 18, 2020 at 22:28 MST

UE BOOM 2: UE Boom 2 remote power not working

Mon, 09 Dec 2019 11:25:44 -0700

Hi,

I am using the boom 2 via my iPhone 6s so I have Bluetooth 4.0 support. Yet somehow the remote power on function does not seem to work. I can switch my boom 2 off but when I want to turn it back on again via the app it just gives a standard instruction on how to connect your phone to boom 2.

The remote power function in the setting is turned on by the way.

Any thoughts?

⟐ Commented December 09, 2019 at 11:25 MST

UE BOOM 2: Factory Reset won't work...

Sat, 08 Nov 2025 22:44:21 -0700

This is quoted from another post:

Factory rest [for UE Boom 2]

Note that doing this many times in a row may harm your speaker, so refrain from doing this more than once or twice.

What does this mean exactly? I have tried resetting my UE Boom 2 and now the Bluetooth Sync light won't stop flashing when I try to turn it on. And it won't display on any devices either. Is this speaker toast? Thanks.

⟐ Answered November 08, 2025 at 22:44 MST

UE BOOM 2: Not working after water leak

Sun, 24 Dec 2023 06:19:41 -0700

My UE boom 2 is not working after a water leakage. How can I get it fixed?

⟐ Answered December 24, 2023 at 6:19 MST

UE BOOM 2: The Double Up Feature Still Has Sound Delay. Why is that?

Tue, 03 Nov 2020 13:44:53 -0700

So when I updated my UE Boom 2s to version 2.0.12, I got rid of the single speaker sound delay, making Netflix and videos a lot easier. Although, when I tried to double up, it worked, although the delay started again. I tried turning off my speakers, and turning them back on, but it still has the sound delay. If anyone can, please explain to me why that is and how I can fix it. Thanks!!!

⟐ Commented November 03, 2020 at 13:44 MST

UE BOOM 2: Why wont it charge?

Thu, 21 Jan 2021 16:09:02 -0700

UE Boom must be left on charger in order to work. Once the charger is disconnected, the battery dies.

⟐ Answer edited January 21, 2021 at 16:09 MST

UE BOOM 2: UE Boom 2 speaker broke after being in water

Sun, 10 Nov 2024 12:13:17 -0700

Completely made sure all of the ports with sealed shut and proceeded to use my speaker for the first time in the water. DID NOT COMPLETELY SUBMERGE IT, it was probably in about 1 in of water for 10 minutes when the speaker shut off.

It will not work anymore.

Was advertised to be waterproof for up to a half-hour in about 1 meter of water?

⟐ Commented November 10, 2024 at 12:13 MST

UE BOOM 2: Boom 2 is not powering on

Thu, 21 Jan 2021 15:03:47 -0700

My UE Boom 2 is not turning on. Any ideas?

⟐ Answered January 21, 2021 at 15:03 MST

UE BOOM 2: Problem with the battery or charger

Thu, 21 Jan 2021 16:17:52 -0700

Recently I attended an auction an purchased the black and grey UE Boom 2 with white volume buttons. I got home and charged it for around 2 hours and proceeded to turn it on. When checking the battery by similtanously pressing the buttons it said 100% but not even a minute later it turned off with the message battery critically low please charge. Now I’ve used diffrent chargers that worked with my other speakers (eliminating the cable for source of error) however when charging I believe a white LED should activate leading me to belive the error in the port but I am unsure wether the problem lies within the port or the battery itself.

Thank you all answers can help!

⟐ Answer edited January 21, 2021 at 16:17 MST

UE BOOM 2: My speaker won't turn on

Fri, 15 Mar 2019 11:23:30 -0700

My UE boom 2 was dipped halfway in water for barely a minute or 2 while playing music. I turned off the music and the speaker and all was normal until 24hours later I tried turning it on and it wouldn't come on. It still hasn't

⟐ Answered March 15, 2019 at 11:23 MST

UE BOOM 2: Sound delay after last update 10.0.10

Wed, 21 Feb 2018 04:50:15 -0700

Hello,

I have a UE Boom (first version), it was working fine and no delay whatsoever, but after the last update (10.0.10) I got the sound delay problem, like the sound is delayed 1.5 seconds from the connected device.

Does anyone have the same problem ? Or can I downgrade by any chance?

⟐ Answered February 21, 2018 at 4:50 MST

UE BOOM 2: UE Boom 2 poor battery life

Thu, 21 Jan 2021 16:07:18 -0700

My UE Boom 2 is maybe 6 months old and suddenly won't hold a charge. Battery charges, but dies within an hour or so.

Thx for any solutions/suggestions.

⟐ Answer edited January 21, 2021 at 16:07 MST

UE BOOM 2: Very distorted sound (even system sounds)

Wed, 11 Jul 2018 11:32:13 -0700

My speaker started sounding awful all of a sudden. It has not been dropped, submerged, hit or whatever. All sound from the speaker are affected, even system sounds like power on/off, battery status and so on. I tried updating to the latest firmware, factory reset, even hitting and shaking the speaker, but with no success. It doesn't sound like some debree is touching the speaker, but rather software/hardware fault. I have still not disassembled, so I cannot be sure.

UE BOOM 2: Why does my speaker stop playing?

Thu, 15 Feb 2024 08:24:25 -0700

My UE2 is updated, charged, paired, and has great sound quality. My issue is that it just stops playing with the power on. I have had Apple trouble shoot my iPhone and iPad… nothing wrong. When I play music on my phone or pad, no problem. As soon as I attach it to the speaker, it plays for a few minutes, then stops. It’s frustrating because I have had this speaker for a few years and love it! Then this started maybe 6 months ago. Logitech has had me unpair and pair to both devices and reset several times! HELP!!!

⟐ Answered February 15, 2024 at 8:24 MST

UE BOOM 2: Megaboom 100% Charged and not staying ON

Thu, 21 Jan 2021 16:14:39 -0700

Good Afternoon

My UE Megaboom will no longer stay turned on even though it is 100% charged. It has not been dropped or mistreated and would be about 12 months old.

Both power light and Bluetooth light flash then go off. It will stay on if connected to power.

In addition, even when connected to power and ON, it will now not connect via Bluetooth to my iPhone, no matter how close the phone is held to the unit.

I have reset the Megaboom but still no luck.

I have been able to connect via Bluetooth to the smaller UE Boom2 owned by someone else and everything works, so it seems the problem exists with my Megaboom.

Any ideas/suggestions? Feedback and advice would be greatly appreciated.

Many thanks

Linda

⟐ Answered January 21, 2021 at 16:14 MST

UE BOOM 2: UE Boom 2 (white) exterior cleaning tips?

Sat, 17 May 2025 01:37:32 -0700

Hi, my friend gave me his old, white UE Boom 2 since he bought himself a nice new portable bluetooth speaker. He’s a smoker and also has very greasy/dirty hands because this thing currently is less white and more of an off-white cream color with black smudges and spots on it. Anyone have any good tips/tricks on how to clean it to “improve” the appearance. He said it’s waterproof but that could mean a lot of things. If I were to run it under a kitchen sink faucet and scrub it with soap and a sponge or toothbrush would that do irreparable harm? I saw a post about the UE Megaboom (blue/black) with an answer about using Windex on theirs and scrubbing and then wiping with a clean rag. I wanna take better care of this speaker than my friend since it still works fine, I just want to make it look just a little bit better if possible.

⟐ Commented May 17, 2025 at 1:37 MST

UE BOOM 2: The mic is broken and the speaker distorsion with medium/high volume

Thu, 22 Feb 2024 12:00:13 -0700

Hello, Im in Montreal/Qb,Canada, someone knows where i could fix mi UeBoom2 ?

The mic is broken (?) and the speaker makes a distorsion with medium/high volume.

Also sometimes make little electric noises, like there is some dirty.

Its a 7years old ueboom <3

I would like to fix it, but maybe its so expensive that is preferable to buy a used one in good shape.

thank you for reading

⟐ Answer edited February 22, 2024 at 12:00 MST