iFixit - Answers With Device "UE BOOM 2"

UE BOOM 2: Factory Reset won't work...

Sat, 08 Nov 2025 22:44:21 -0700

This is quoted from another post:

Factory rest [for UE Boom 2]

Note that doing this many times in a row may harm your speaker, so refrain from doing this more than once or twice.

What does this mean exactly? I have tried resetting my UE Boom 2 and now the Bluetooth Sync light won't stop flashing when I try to turn it on. And it won't display on any devices either. Is this speaker toast? Thanks.

⟐ Answered November 08, 2025 at 22:44 MST

UE BOOM 2: UE Boom 2 (white) exterior cleaning tips?

Sat, 17 May 2025 01:37:32 -0700

Hi, my friend gave me his old, white UE Boom 2 since he bought himself a nice new portable bluetooth speaker. He’s a smoker and also has very greasy/dirty hands because this thing currently is less white and more of an off-white cream color with black smudges and spots on it. Anyone have any good tips/tricks on how to clean it to “improve” the appearance. He said it’s waterproof but that could mean a lot of things. If I were to run it under a kitchen sink faucet and scrub it with soap and a sponge or toothbrush would that do irreparable harm? I saw a post about the UE Megaboom (blue/black) with an answer about using Windex on theirs and scrubbing and then wiping with a clean rag. I wanna take better care of this speaker than my friend since it still works fine, I just want to make it look just a little bit better if possible.

⟐ Commented May 17, 2025 at 1:37 MST

UE BOOM 2: UE Boom 2 speaker broke after being in water

Sun, 10 Nov 2024 12:13:17 -0700

Completely made sure all of the ports with sealed shut and proceeded to use my speaker for the first time in the water. DID NOT COMPLETELY SUBMERGE IT, it was probably in about 1 in of water for 10 minutes when the speaker shut off.

It will not work anymore.

Was advertised to be waterproof for up to a half-hour in about 1 meter of water?

⟐ Commented November 10, 2024 at 12:13 MST

UE BOOM 2: Speaker says it's connected but sound won't play through the speaker

Sat, 31 Aug 2024 00:46:00 -0700

My speaker is fully charged, the name shows up in my iPhone, and it says it's connected. But when I go to play music or videos, the sound comes out of my iPhone. I checked 'devices available' on my Spotify app and the UE boom doesn't show up. I'm not sure what to do??

⟐ Commented August 31, 2024 at 0:46 MST

UE BOOM 2: The mic is broken and the speaker distorsion with medium/high volume

Thu, 22 Feb 2024 12:00:13 -0700

Hello, Im in Montreal/Qb,Canada, someone knows where i could fix mi UeBoom2 ?

The mic is broken (?) and the speaker makes a distorsion with medium/high volume.

Also sometimes make little electric noises, like there is some dirty.

Its a 7years old ueboom <3

I would like to fix it, but maybe its so expensive that is preferable to buy a used one in good shape.

thank you for reading

⟐ Answer edited February 22, 2024 at 12:00 MST

UE BOOM 2: Why does my speaker stop playing?

Thu, 15 Feb 2024 08:24:25 -0700

My UE2 is updated, charged, paired, and has great sound quality. My issue is that it just stops playing with the power on. I have had Apple trouble shoot my iPhone and iPad… nothing wrong. When I play music on my phone or pad, no problem. As soon as I attach it to the speaker, it plays for a few minutes, then stops. It’s frustrating because I have had this speaker for a few years and love it! Then this started maybe 6 months ago. Logitech has had me unpair and pair to both devices and reset several times! HELP!!!

⟐ Answered February 15, 2024 at 8:24 MST

UE BOOM 2: Sound quality is poor with PC

Fri, 29 Dec 2023 08:31:38 -0700

My Ue boom. works fine when connected to a phone, but when i connect it to my PC the audio coming out is absolutely terrible. Does anyone know a way to fix this?

⟐ Commented December 29, 2023 at 8:31 MST

UE BOOM 2: Not working after water leak

Sun, 24 Dec 2023 06:19:41 -0700

My UE boom 2 is not working after a water leakage. How can I get it fixed?

⟐ Answered December 24, 2023 at 6:19 MST

UE BOOM 2: Cooked my Boom on the Dash of my Car.

Fri, 29 Sep 2023 00:42:20 -0700

Left my speaker on the dash if my car in the sun. Unsurprisingly it is now cooked. Is there any resurrecting it? Thanks!

UE BOOM 2: Why does my ue boom crackel

Fri, 10 Mar 2023 05:28:22 -0700

some one through my bag with my ue boom 2 in it and now it crackles when i play anyting above 1/4 volume

does anyone know how to fix this

⟐ Commented March 10, 2023 at 5:28 MST

UE BOOM 2: Why my speaker is not powered?

Thu, 07 Jul 2022 09:06:40 -0700

Hello guys,

First of all I'm not an english native speaker so sorry for the mistakes.

Couples year ago my UE BOOM 2 fell into sea water and it didn't work anymore, when I get home I just put it in rice and and it stayed in for a very long time. 2 days ago I tried to charge it (there is the blinking white light) and to turn it on and it worked for like 30 seconds I was able to put music and then it turned off saying that there was no more battery. Basically every time I plug it and I wait a bit I can turn it on during few seconds. I managed to unplug the battery (Li-ion 3.6V 3200mAh) and tested it with a voltmeter. It says that the battery voltage is 4V, then I concluded that the battery was fine and there was an issue with the powering of the speaker. My questions are : have you ever seen something like this ? Do you have any advices about the pieces I should test or replace ? Does anyone know how to fix it ?

Thank you

⟐ Answered July 07, 2022 at 9:06 MST

UE BOOM 2: Wont turn on or charge

Mon, 26 Jul 2021 19:17:10 -0700

I try to turn it on and it won’t do anything and when I try to charge it it won’t

⟐ Answered July 26, 2021 at 19:17 MST

UE BOOM 2: My UE BOOM 2 will work only when charger connected

Thu, 21 Jan 2021 16:19:02 -0700

Hello everyone,

So my problem is that my UE BOOM2 has to be connected to a charger to work, once disconnected it doesn't power off completely :

The speaker and the lights turn off after 2 or 3 seconds, but i still can see it connected in my phone and the music playing without any sound going out from the speaker and the lights are off.

That's why i dont think it's the battery, cause if it is, it should completely power off shouldn't it?

Or does the battery manage to power the Bluetooth module and not the speaker and the leds? Which is weird.. Anyway thank you for your insights.

⟐ Answered January 21, 2021 at 16:19 MST

UE BOOM 2: Megaboom 100% Charged and not staying ON

Thu, 21 Jan 2021 16:14:39 -0700

Good Afternoon

My UE Megaboom will no longer stay turned on even though it is 100% charged. It has not been dropped or mistreated and would be about 12 months old.

Both power light and Bluetooth light flash then go off. It will stay on if connected to power.

In addition, even when connected to power and ON, it will now not connect via Bluetooth to my iPhone, no matter how close the phone is held to the unit.

I have reset the Megaboom but still no luck.

I have been able to connect via Bluetooth to the smaller UE Boom2 owned by someone else and everything works, so it seems the problem exists with my Megaboom.

Any ideas/suggestions? Feedback and advice would be greatly appreciated.

Many thanks

Linda

⟐ Answered January 21, 2021 at 16:14 MST

UE BOOM 2: Water leakage while charging

Thu, 21 Jan 2021 16:10:12 -0700

I had left my UE boom 2 speaker charging in the balcony while it was playing. Left home and let it there when I came back home realised that it rained and the wind had blown the rain water into the balcony and my speaker ended up wet. As it was charging I believe water got in the speaker because it won't turn on as well it doesn't charge. Anyone can help?

⟐ Answered January 21, 2021 at 16:10 MST

UE BOOM 2: Boom 2 is not powering on

Thu, 21 Jan 2021 15:03:47 -0700

My UE Boom 2 is not turning on. Any ideas?

⟐ Answered January 21, 2021 at 15:03 MST

UE BOOM 2: Crashed during update and won't connect

Thu, 21 Jan 2021 10:19:22 -0700

My UE Boom 2 crashed during the process of updating firmware via UEBOOM app in iPod touch.

Now it won't update and won't connect. When I try to update via USB on my Mac, the updater app says it is already updated to the latest version.

When the Boom is turned on, the bluetooth light blinks rapidly. It won't connect to any devices over bluetooth any more.

Factory reset makes no difference.

So basically, my UE BOOM2 is now broken after crashing during the firmware updates and is unusable.

⟐ Answered January 21, 2021 at 10:19 MST

UE BOOM 2: Device connected, paired but plays no sound

Thu, 21 Jan 2021 09:44:59 -0700

Hi,

My device is connected to my phone, a song plays, but it stays muted. Tried updating the firmware, reconnecting, using the app, nothing seems to work. It stopped working after I charged it for a longer time, if that is of any help.

Thanks for any help.

⟐ Answered January 21, 2021 at 9:44 MST

UE BOOM 2: Why is the sound not playing when Im try to listen to FB videos?

Thu, 21 Jan 2021 09:43:48 -0700

I recently just bought my Boom 2 and I was listening to music and when I tried to play a video on Facebook but nothing could be heard. It did pause my music and I checked to see if the volume was down but it was not. I disconnected through Bluetooth and then I could hear the video fine through my phone. I connected it again through Bluetooth and no sound. I checked my Facebook setting for volume and that part was fine. So I checked YouTube as well as other apps that I watch videos on and I could hear it through the speaker. Is there anyone who could help me fix this or let me know if it does not work for FB so that I can know and just not connected with it while on FB? Thanks in Advance

⟐ Answered January 21, 2021 at 9:43 MST

UE BOOM 2: My speaker hit max volume than ceased to produce any sound.

Thu, 21 Jan 2021 09:42:32 -0700

My speaker hit max volume very briefly then ceased to produce any noise. Whenever I try to play something and hold it up to my ear, I have heard a very faint buzzing. Is the speaker blown?

⟐ Answered January 21, 2021 at 9:42 MST