iFixit - Answers With Device "Starlink"

Starlink Gen 3: I can see starlink network but no internet connectivity

Tue, 24 Mar 2026 18:34:41 -0700

I see starlink network on my devices but no internet connectivity with an active subscription, the router once you unplug the power cable and plug it back powers comes up but after a while it goes off, does any one have similar challenge and how did you resolve it

⟐ Commented March 24, 2026 at 18:34 MST

Starlink Gen 3: Just installed the Starlink Gen3 as my Gen2 quit. Now Gen3 wont work.

Wed, 18 Jun 2025 11:45:26 -0700

My Gen2 which was working for over 2 years just quit working. Starlink sent me a new Gen3 system. The Gen3 will not work either! How could this be? there is no issue with the line of site. How can a brand new one not work as well???

Starlink Gen 3: Do you repair starlink antenna's

Wed, 22 May 2024 00:39:21 -0700

I had a storm come through a couple of weeks a ago that had some hail in it. I have my starlink antenna mounted on top of my house. Since the storm, my starlink will lose connection from about noon until 7 pm and then start working again from 7 pm to noon the next day. Somethings not right. It worked perfect before this. the cable is in perfect condition. I can unplug it and reset it and it will connect for about 4 to 5 minutes and then loose connection during the noon to 7 pm time. It's like it can't track the satellites during that time or something. Is there anyone who works on these to repair them?

⟐ Answered May 22, 2024 at 0:39 MST

Starlink Gen 2: Water in Ethernet adapter damaged either my dish, router, or cable

Tue, 14 Nov 2023 10:35:33 -0700

Water in my Starlink Ethernet adapter damaged either my dish, router, or cable. Everything I got from Starlink was weatherproof except the Ethernet adapter. It was under cover but a particularly bad storm soaked it. My dish became unreachable even though my Starlink router was reachable through it's Wi-Fi. It still doesn't work after I removed the Ethernet adapter. It says the dish is disconnected. The cable ends look okay so I am not sure what is damaged, could be any or all of the dish, router, or cable! Please help!

Starlink Gen 3: The dish dropped from about 6ft and the pivot of the mast is jammed.

Sun, 10 Sep 2023 07:51:01 -0700

The dish dropped from about 6ft and the pivot of the mast is jammed. But I'm also having the sign in issue. I'm not worries about that, I'm signed in on the important devices. And its all working. But the mast and dish can't pivot to adjust. How can I, myself, fix this. I'll sort out the sign in issue.

Or hire customer service so you don't loose money on monthly fees, Starlink.