iFixit - Answers With Device "Sony Xperia Z Ultra"

Sony Xperia Z Ultra: Sleep of Death -Power button Display Issues

Tue, 13 Nov 2018 16:18:05 -0700

Support,

I bought a Sony Xperia Z Ultra phone on 9th August through Flipkart (online stores) In India, and upgraded to build number- 14.1.B.1.510 on 30th August. After this upgrade the phone display started going on and off every 10 seconds. Then I power it off, since then I could not restart the phone. The phone is dead!

I have pressed the power botton many times, but it was not fruitful.

The battery was 100%, still I put it on charging, but it is not showing any charge light. I tried to connect to my computer, that too doesnt work.

Is there any way I can power this phone ON again?

I m in Lagos, Nigeria. I have contacted Sony centre, but they confirmed there is no Xperia service centre here.

please help!

Jay

⟐ Commented November 13, 2018 at 16:18 MST

Sony Xperia Z Ultra: Hard locked with no more unlock network attempts =[0]

Sun, 27 Jan 2019 15:57:45 -0700

I have sony z ultra from canada , its sim from bell company , i used all attempts to unlock it , with wrong unlock codes , so it frozen , the device it self working , but do not accept any other sim card ,

I need help ,

Thanks

⟐ Answer edited January 27, 2019 at 15:57 MST

Sony Xperia Z Ultra: Connecting main flex cable to the motherboard

Wed, 06 Dec 2017 16:55:46 -0700

If anyone has ever done or got any idea how to solder/fix the volume power flex ribbon to the motherboard please help!

⟐ Answered December 06, 2017 at 16:55 MST

Sony Xperia Z Ultra: Phone starts charging but stops and starts a few seconds later

Sun, 06 Feb 2022 09:05:48 -0700

I plug my Xperia Z ultra into the wall socket for charging and it starts to charge but after a few minutes it starts beeping "the plug in to charge sound" and doesn't charge. The battery is good I think, because the small amount it does charge holds a very long time. Can anyone tell me what might be the problem - I thought it may be a charger connection problem but when I wiggle the cable it makes absolutely no difference. I love the phone always been a good one but this.

So I switched the phone off, plugged it into the charger and it started draining the battery, yeah, the charge went backwards, I got it to 46% and it drained (over an hour) down to 18% before I realized what was happening.

⟐ Answered February 06, 2022 at 9:05 MST

Sony Xperia Z Ultra: Why doesn't my MicroSD work properly?

Thu, 29 Oct 2015 07:35:47 -0700

I inserted my MicroSD card into the slot, but it is not being read.

⟐ Answer accepted October 29, 2015 at 7:35 MST

Sony Xperia Z Ultra: What do I do if my screen isn't responding?

Thu, 29 Oct 2015 07:34:56 -0700

My screen is black and both my screen and power button are not being responsive. I think it might be called 'sleep of death'. Help please, how do you fix this?

⟐ Answer accepted October 29, 2015 at 7:34 MST

Sony Xperia Z Ultra: after washing with soap screen is black but other things are working

Thu, 03 Sep 2015 20:54:08 -0700

.i also have z ultra and i was sure that every slots were close and washed with soap and 3 hours later screen started blinking and it vibrated for long time . and i opened all slots nd put it on hot place (it wasntso hot) for 3 hours .after than screen isnt turning on but somehow i know that sensor is working and when i chrge it its charging.

⟐ Commented September 03, 2015 at 20:54 MST

Sony Xperia Z Ultra: USIM card is not recognized

Mon, 06 Oct 2014 01:05:41 -0700

When the exchange of USIM card connector USIM recognition possible?

Then, is it possible to replace the USIM card connector?

⟐ Answered October 06, 2014 at 1:05 MST

Sony Xperia Z Ultra: Why does my phone overheat so frequently?

Mon, 29 Feb 2016 05:13:17 -0700

My phone has been overheating, and I don't know if I'm just overusing my phone or if I have a hardware problem. Any suggestions would be greatly appreciated.

⟐ Answered February 29, 2016 at 5:13 MST

Sony Xperia Z Ultra: Need Tutorial for Fixing Z ultra Rear Camera

Thu, 26 May 2016 07:29:52 -0700

Hello..

I need to see how to replace Sony Xperia Z Ultra Rear Camera. Incidentally i cut rear camera connector cable/flexible cable. :(

Do i have to open the mother board ???

please help..

thanks in advance.

best regards,

Reza

⟐ Commented May 26, 2016 at 7:29 MST

Sony Xperia Z Ultra: Sim port not working

Fri, 18 Dec 2015 10:44:25 -0700

How do you fix a sim port on Sony Experia Z Ultra?

⟐ Edited by author December 18, 2015 at 10:44 MST

Sony Xperia Z Ultra: Screen has flickering lines and temp afterimage

Sat, 15 Dec 2018 08:42:11 -0700

A portion of the screen, almost half, has this problem. It flickers somewhat and keeps temporary afterimage whenever what's on the screen changes there are also black lines every other pixel. This seems to be somewhat affected by temperature and when it's warm enough these effects almost completely stop.

Anyone know what could be causing this? Any change this could be fixed by anything less than replacing the entire screen? I'm tempted to try re-seating the digitizer connection but I don't have any tools.

⟐ Answered December 15, 2018 at 8:42 MST

Sony Xperia Z Ultra: Touchscreen problem after screen crack!

Fri, 04 Nov 2016 10:57:58 -0700

Hey everyone!

I got little problem with my Sony xperia phone, half year ago my screen cracked and my touchscreen stopped working ( display still work). Now I bought new Lcd+touchscreen for it, I installed them with video tutorial, after reassembly I turn it on and everything looks fine, but my touchscreen still wont work. I have cleaned every cable and parts 3 times and rebuild, also hard reset has been done to it but still touchscreen doing nothing.

My new screen might be broken? Any ideas what I can done to this?

⟐ Commented November 04, 2016 at 10:57 MST

Sony Xperia Z Ultra: Won't work after connecting a magnetic charger.

Sat, 03 Jun 2017 16:01:16 -0700

Just wanted to try a magnetic charger. Now won't work. I've tried everything. There's 2 ways you can connect your phone to charge. It was a 3 rd party charger I tried and now it won't work. Now I connected it to charge the regular way I always did and then connected the magnetic one and I get a red signal telling me it's charging . As soon as I get the red signal I disconnect the magnetic connector. And leave the regular one in place. But the phone gets really hot. That never happened before. But still won't turn on. I've tried reset, hold power button and volume down, up. Nothing. If I connect it regular like I used to I don't get no signal unless I connect the magnetic charger too. Help!!!

Sony Xperia Z Ultra: Metal frame coming off. Volume button sometimes stops responding.

Wed, 03 May 2017 09:04:31 -0700

So my phone is more than a year old, and I'm having occasional issues with the headphone jack- doesn't recognise the earphones, resolved by some pushing / twisting or restarting. The volume down button is also unresponsive on occasion. And the metal frame is beginning to peel off. Can I resolve this or shall I use an exchange offer to get a new one before this cooks out?

Sony Xperia Z Ultra: Look for Bonding Experience

Thu, 26 Apr 2018 05:51:03 -0700

Hello,

anybody knows how to Bonding a Flexcable from Sony Experia Z Ultra C6833?

i try with 3m Z-Axis 9703 Strip but i dont work with this! i dont know why!

⟐ Edited April 26, 2018 at 5:51 MST

Sony Xperia Z Ultra: How can I fix the screen?

Thu, 14 Jul 2016 14:11:39 -0700

Hello,

My phone fell on the floor and the screen was damaged. Unfortunately their is no mend in my country. ( Palestine - Hebron )

If I bought a screen from your website, could it reach my country ? And how can I get it if it does?

How much the price will be ?

How much time will it take to reach ?

Please, help me.

Thank you

Sony Xperia Z Ultra: wifi nit detecting signal

Sat, 25 Jun 2016 06:10:23 -0700

sir m using sony xperia z ultra from few days i m facing problem with my phone wifi suddenly , my phone drops wifi network , when i m very close to my router it show only 20 percent range , plz help me ot of this

Sony Xperia Z Ultra: later the phone turns off again.

Wed, 13 May 2015 19:44:18 -0700

I did a reset using the red push button in the sim/sd slot. The phone boot cycles 5-10 times and then boots into android. However about 20 seconds later the phone turns off again. Like you the phone it hot to the touch near the nfc mark on the back cover. I currently have the phone sitting in rice.

⟐ Commented May 13, 2015 at 19:44 MST