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<title><![CDATA[iFixit - Answers With Device &quot;Sony Xperia Z5&quot;]]></title>
<link>https://www.ifixit.com/Answers/Device/Sony_Xperia_Z5?rss=yes</link>
<description><![CDATA[Top Questions according to your query. Only showing &quot;Sony Xperia Z5&quot; questions.]]></description>
<language>en-US</language>
<pubDate>Wed, 08 Apr 2026 18:07:34 -0700</pubDate>
<item>
<title><![CDATA[Sony Xperia Z5: While calling phone screen turns off?]]></title>
<description><![CDATA[<p>While using any calling feature (phone, facebook, etc) my phone screen goes black and won't turn back on, if the other person doesn't hang up first than I have to manually restart my device to end a call. How do I fix this? Seems to only have started after I installed Nougat 7.1.1.</p>

<p>⟐ Answered January 31, 2024 at 16:22 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/420486/While+calling+phone+screen+turns+off</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/420486</guid>
<pubDate>Wed, 31 Jan 2024 16:22:54 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: Xperia Z5 died and now not charging]]></title>
<description><![CDATA[<p>Phone has been working fine then possibly ran out of battery and now it is not charging</p>

<p>any ideas</p>

<p>⟐ Commented March 06, 2023 at 20:41 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/299950/Xperia+Z5+died+and+now+not+charging</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/299950</guid>
<pubDate>Mon, 06 Mar 2023 20:41:06 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: z5 Screen stays blank]]></title>
<description><![CDATA[<p>The led notification light is red, blinks 3 times and then repeats, ONLY when the charging cable is in!</p>

<p>Anyone know how to help? Z5 dual</p>

<p>⟐ Answer deleted May 14, 2018 at 18:52 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/316455/z5+Screen+stays+blank</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/316455</guid>
<pubDate>Mon, 14 May 2018 18:52:58 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: My Xperia Z5 premium doesn't turn on, and the red led flashing]]></title>
<description><![CDATA[<p>gents, please help me how to fix my mobile phone.</p>

<p>my Xperia Z5 premium doesn't turn on, and the red led flashing while plug the USB cable.</p>

<p>force restart and power with volume keys not work.</p>

<p>also, tried to use Xperia Companion but unfortunately my phone not able to contact with the PC.</p>

<p>do anyone has any idea about what's happening?</p>

<p>⟐ Commented July 21, 2022 at 12:44 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/490184/My+Xperia+Z5+premium+doesn&#039;t+turn+on,+and+the+red+led+flashing</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/490184</guid>
<pubDate>Thu, 21 Jul 2022 12:44:24 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: device is stuck in a loop optimising applications - cannot reboot]]></title>
<description><![CDATA[<p>says optimising 55 applications - gets to 55 then says starting applications - then seems to reboot with SONY logo followed by Android logo followed by wavy pattern - then starts with 1 of 55 optimising  applications again - and again</p>

<p>⟐ Commented September 15, 2020 at 2:41 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/301127/device+is+stuck+in+a+loop+optimising+applications+-+cannot+reboot</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/301127</guid>
<pubDate>Tue, 15 Sep 2020 02:41:17 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: Sim stuck in slot]]></title>
<description><![CDATA[<p>Sim card stuck in slot deep</p>

<p>Xperia z5</p>

<p>Not on the sim tray</p>

<p>Iv got that out</p>

<p>I didnt know what it was for</p>

<p>⟐ Commented November 15, 2020 at 18:35 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/299245/Sim+stuck+in+slot</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/299245</guid>
<pubDate>Sun, 15 Nov 2020 18:35:01 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: Is this phone worth repairing?]]></title>
<description><![CDATA[<p>Hi</p>

<p>I have a Sony Xperia Z5 Premium that died on me a few months ago. I was planning on keeping the phone and going on a sim only when my contract renews in June. Reason being, phones haven't progressed enough past this stage for me to warrant an upgrade.</p>

<p>However, the phone decided to turn itself off and upon turning it back on it stayed on for 10, 20, 30 seconds or so and then turned itself off again. This continuously happened. I managed to do a factory reset in the time it stayed on (plugged in but this didn't always help). The factory reset made no difference.</p>

<p>My theory is one of two possible causes;</p>

<p>1) It's shutting down due to overheating. It gets warm where the processor is, nothing new for this phone and not as hot as it gets when running something processor heavy. possibly just start up warmth.</p>

<p>2) The battery is knackered. It's been replaced once before but I can't remember why I had to do this.</p>

<p>Also, the rubbery compound found on the copper pipes underneath the processor is just that, rubbery. Should this be more like a paste?</p>

<p>Really don't fancy wasting money on parts if it won't fix my phone.</p>

<p>Any help, much appreciated.</p>

<p>Thanks,</p>

<p>Dean</p>

<p>⟐ Answered February 03, 2025 at 7:07 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/467842/Is+this+phone+worth+repairing</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/467842</guid>
<pubDate>Mon, 03 Feb 2025 07:07:35 -0700</pubDate>
</item>
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<title><![CDATA[Sony Xperia Z5: Sometimes device does not detect fingerprint hardware]]></title>
<description><![CDATA[<p>I have fingerprint unlocking activated on my Sony Xperia z5,  but sometimes when I press the power button and place my finger there, it shows on the screen &quot;fingerprint hardware not detected&quot;. Sometimes It fixes after I spam the power button a few times.  Other times that doesn't work ,  so I try to restart the phone and when the phone boots up, the fingerprint option in the security menu completely disappears!  And obviously I can't use my fingerprint to unlock the phone anymore,  till I restart the phone again to get it working,  but sometimes the &quot;fingerprint hardware not detected&quot; thingy would still pop up.  Is this really a hardware issue or is this just a software bug?  And is there an actual way to fix this easily?  Thanks for reading this and please reply :D</p>

<p>⟐ Commented November 22, 2020 at 16:46 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/312678/Sometimes+device+does+not+detect+fingerprint+hardware</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/312678</guid>
<pubDate>Sun, 22 Nov 2020 16:46:15 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: My touchcreen inoperative, how do I fix this?]]></title>
<description><![CDATA[<p>Drop my phone with a minor crack and the display still works but half the touchscreen does not work</p>

<p>⟐ Answer edited November 18, 2015 at 2:24 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/269925/My+touchcreen+inoperative,+how+do+I+fix+this</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/269925</guid>
<pubDate>Wed, 18 Nov 2015 02:24:12 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: How to replace the frosted glass back?]]></title>
<description><![CDATA[<p>I dropped my z5 dual straight on its back and the frosted back glass has shattered. If I buy the replacement part how would I go about replacing it?</p>

<p>⟐ Answer deleted December 01, 2017 at 2:00 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/296690/How+to+replace+the+frosted+glass+back</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/296690</guid>
<pubDate>Fri, 01 Dec 2017 02:00:38 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: Does anybody know how to reseal back cover?]]></title>
<description><![CDATA[<p>I want to change the back cover of the phone because the lens is all tainted and it looks all blurry. Apparently cannot be fixed. I haven't changed it because I don't wanna lose the waterproof feature, but I really miss taking photos with the camera. Does anybody know how to reseal it or even if it's resealable?</p>

<p>⟐ Answer accepted August 18, 2019 at 11:30 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/399591/Does+anybody+know+how+to+reseal+back+cover</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/399591</guid>
<pubDate>Sun, 18 Aug 2019 11:30:01 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: Cameras and the Flash Don't Work]]></title>
<description><![CDATA[<p>I've been facing this issue for months now, Whenever I tap camera app or any other third party camera app like snapchat, candycamera or camera in the whatsapp or facebook or instagram, the system hangs for 5-10 seconds and the respective app crashes and there's no cameras and no flash. When I ran the system diagnostics using *#*#7378423#*#* the rear camera diagnostic also gave the same black screen and gave a message that the camera not connected whereas the flash test said that the flash should be on whereas it wasn't and finally the front camera diagnostic crashed the system diagnostic tool completely. Now any advises on which camera should I get replaced?</p>

<p>⟐ Answered July 13, 2020 at 3:47 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/412568/Cameras+and+the+Flash+Don&#039;t+Work</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/412568</guid>
<pubDate>Mon, 13 Jul 2020 03:47:58 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: Display shows only backlight but no screen after replacement]]></title>
<description><![CDATA[<p>Hi,</p>

<p>my phone dropped and the glas broke so also the touch didnt work anymore properly. I bought an replacement screen on aliexpress.com and built it in and the screen shows only at the beginning green lines and then a blank screen, only backlight. After a few seconds the red light starts to blink 3 times and the phone restarts with the same procedure.</p>

<p>I tried to switch then my broke screen to test it but while i have dissassembled it there are a lot of glass pieces got away from it so i think the original screen also dont work. But what could it be that the new screen does not work? Because the seller guarantees me that its tested and worked before it was shipped.</p>

<p>Anyone had the same problem after the screen replacement?</p>

<p>Thanks, stanley</p>

<p>⟐ Answered November 11, 2020 at 8:42 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/315006/Display+shows+only+backlight+but+no+screen+after+replacement</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/315006</guid>
<pubDate>Wed, 11 Nov 2020 08:42:27 -0700</pubDate>
</item>
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<title><![CDATA[Sony Xperia Z5: No Z5 Premium Parts?]]></title>
<description><![CDATA[<p>Why are there no Parts for the Sony Xperia Z5 Premium?</p>

<p>I've been searching countless hours and All I can find is Z5</p>

<p>I need to replace the LCD+Digitizer+Frame full assembly</p>

<p>And I need Front &amp; Back Adhesives for Water Resistance</p>

<p>Where can I find and buy Original Sony Z5 Premium Parts?</p>

<p>Please - I (want to) Fix it!</p>

<p>⟐ Answer accepted December 11, 2017 at 23:18 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/445820/No+Z5+Premium+Parts</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/445820</guid>
<pubDate>Mon, 11 Dec 2017 23:18:52 -0700</pubDate>
</item>
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<title><![CDATA[Sony Xperia Z5: Replacing cracked front glass]]></title>
<description><![CDATA[<p>Hello guys. Cracked my screen yesterday on my Sony Xperia z5. My LCD is just fine, touch screen is not working properly, proximity sensor also freaks out and of course the glass is cracked. I wonder can I replace only glass and touch panel something like that: <a href="https://www.amazon.com/Sony-Xperia-Digitizer-Replacement-Health/dp/B01FVQL5LK/ref=sr_1_19?ie=UTF8&amp;qid=1472797256&amp;sr=8-19&amp;keywords=xperia%2Bz5%2Bglass%2Breplacement&amp;tag=ifixitam-20" rel="nofollow noopener noreferrer" title="https://www.amazon.com/Sony-Xperia-Digitizer-Replacement-Health/dp/B01FVQL5LK/ref=sr_1_19?ie=UTF8&amp;amp;qid=1472797256&amp;amp;sr=8-19&amp;amp;keywords=xperia+z5+glass+replacement">https://www.amazon.com/Sony-Xperia-Digit...</a>. Or I need to buy a full LCD replacement? Also I've seen replacement videos on youtube but I don't have a heater gun so can I somehow avoid this tool?</p>

<p>⟐ Answer edited September 05, 2016 at 15:52 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/334627/Replacing+cracked+front+glass</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/334627</guid>
<pubDate>Mon, 05 Sep 2016 15:52:42 -0700</pubDate>
</item>
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<title><![CDATA[Sony Xperia Z5: Why is my phone vibrating 3 times and won't turn on?]]></title>
<description><![CDATA[<p>When I try to turn my phone on it just vibrates 3 times and does nothing after that,  just wondering what the problem could be??</p>

<p>⟐ Commented January 12, 2021 at 8:29 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/402393/Why+is+my+phone+vibrating+3+times+and+won&#039;t+turn+on</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/402393</guid>
<pubDate>Tue, 12 Jan 2021 08:29:45 -0700</pubDate>
</item>
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<title><![CDATA[Sony Xperia Z5: Sony Z5 won't power on]]></title>
<description><![CDATA[<p>I did a hard reset on my Z5 by pressing power + volume up.</p>

<p>Phone vibrated once and went blank.</p>

<p>I have left it on charge but no luck.</p>

<p>I have pressed the off button in the sim card tray  for 30 seconds and also for 120 seconds. Left it to charge overnight. Still no luck</p>

<p>Any ideas</p>

<p>⟐ Commented June 02, 2020 at 20:16 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/382247/Sony+Z5+won&#039;t+power+on</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/382247</guid>
<pubDate>Tue, 02 Jun 2020 20:16:22 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: How do I hard reset my Sony Xperia X5 docomo]]></title>
<description><![CDATA[<p>I forgot my password and I can't get into my phone how do I reset my Sony Z5 Xperia docomo</p>

<p>⟐ Answer accepted July 05, 2019 at 9:20 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/490421/How+do+I+hard+reset+my+Sony+Xperia+X5+docomo</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/490421</guid>
<pubDate>Fri, 05 Jul 2019 09:20:17 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia Z5: Xperia Z5 LCD connector or screen?]]></title>
<description><![CDATA[<p>My screen is not cracked, but half of it is dead or with discolored vertical lines. Will replacing the LCD screen fix this, or could the screen be fine but be an issue with something else? Are connectors included with LCDs when purchased?</p>

<p>⟐ Answer deleted May 01, 2018 at 19:45 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/304540/Xperia+Z5+LCD+connector+or+screen</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/304540</guid>
<pubDate>Tue, 01 May 2018 19:45:56 -0700</pubDate>
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<title><![CDATA[Sony Xperia Z5: Need main flex for Sony Xperia Z5 premium]]></title>
<description><![CDATA[<p>Hi. I have problem with my Sony Xperia Z5 premium - the ON/OFF button is not working, the jack audio and the speakers too. I was told that this can not be fixed with changing the only the parts, as the problem is in the main flex that should be changed. I saw that you have this part, but for Sony Xperia Z5. Do you have the same for the premium, how much it will costs and can you ship it to Bulgaria, as I'm living here? I bought the phone from USA and i was told that is better to buy the needed part from USA, as  there are some differences in the parts that are made for same phone types for Europe and USA.</p>

<p>Thank you!</p>

<p>Regards,</p>

<p>Yoana</p>

<p>⟐ Answered January 05, 2018 at 8:24 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/451374/Need+main+flex+for+Sony+Xperia+Z5+premium</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/451374</guid>
<pubDate>Fri, 05 Jan 2018 08:24:01 -0700</pubDate>
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