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<title><![CDATA[iFixit - Answers With Device &quot;Sony Xperia XZ&quot;]]></title>
<link>https://www.ifixit.com/Answers/Device/Sony_Xperia_XZ?rss=yes</link>
<description><![CDATA[Top Questions according to your query. Only showing &quot;Sony Xperia XZ&quot; questions.]]></description>
<language>en-US</language>
<pubDate>Tue, 07 Apr 2026 10:06:43 -0700</pubDate>
<item>
<title><![CDATA[Sony Xperia XZ: No back light on new LCD screen.]]></title>
<description><![CDATA[<p>After few months of using my Xperia XZ (F8331) fell and broke it's screen... So i bought new one and replace it, but it doesnt have backlight... Everything its working but so dim i need flashlifht to see anything on screen.</p>

<p>P.S. I've read few posts on similar problem and i think it is a backlight fuse.... but i cant find it....</p>

<p>⟐ Answered January 04, 2019 at 2:19 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/485077/No+back+light+on+new+LCD+screen.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/485077</guid>
<pubDate>Fri, 04 Jan 2019 02:19:35 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Back metal cover removal]]></title>
<description><![CDATA[<p>Hi, I've seen your Xperia XZ teardown video, great stuff!</p>

<p>But I have a question, since this part is missing from the video.</p>

<p>How do I remove the Xperia XZ's aluminium back plate/cover? Do I need to open up the phone and get to it (is it put in place with screws?), or is it glued on, like the front, and all I need is a heater?</p>

<p>Also, a video of it would be immensely appreciate!</p>

<p>Thank you for your work!</p>

<p>⟐ Answer accepted January 30, 2018 at 5:49 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/362170/Back+metal+cover+removal</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/362170</guid>
<pubDate>Tue, 30 Jan 2018 05:49:27 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Why won't my phone turn on?]]></title>
<description><![CDATA[<p>i dropped my Sony Xperia xz on the floor, and it wont turn on again.</p>

<p>i replaced the battery, and now IT still won't turn on. only the Flash Light is on constantly, and IT vibrates sometime and then IT go crazy vibrating and drains the battery. whats wrong???</p>

<p>⟐ Commented April 11, 2021 at 12:32 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/508264/Why+won&#039;t+my+phone+turn+on</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/508264</guid>
<pubDate>Sun, 11 Apr 2021 12:32:33 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Earphones output only right side. Works if I slightly pull out plug.]]></title>
<description><![CDATA[<p>Hi</p>

<p>I've had this phone for almost a year. I use earphones a lot, audiobooks, podcasts and whatnot. Recently, when I first plug in the earphones, only the right side works. I can't hear anything in the left side. I thought it's the earphones but even with new ones it's the same. But if I pull on the plug slightly and rotate it just a bit, it works. I suspect I need to bend the pins outward a bit but don't know how to do that. If I take the phone apart can I reach the inside of the plug? Any other suggestions?</p>

<p>Any help appreciated,</p>

<p>Thanks</p>

<p>⟐ Answered January 02, 2020 at 16:06 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/488005/Earphones+output+only+right+side.+Works+if+I+slightly+pull+out+plug.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/488005</guid>
<pubDate>Thu, 02 Jan 2020 16:06:01 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: failed to fix it, anyone has an idea of what could be the problem?]]></title>
<description><![CDATA[<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/fGFPW52hdi2sNemW.standard" width="282" height="158" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/fGFPW52hdi2sNemW.huge&quot;, '', 'width=1600,height=900')" /></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/1BhAvaf2SoRPbGle.standard" width="282" height="158" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/1BhAvaf2SoRPbGle.huge&quot;, '', 'width=1600,height=900')" /></div>

<p>hi there</p>

<p>2 months ago my sony xz stopped working. It had a low charge and went suddenly to blackscreen. When i tried to charge, the red light would turn on, but de device didnt really charge, i couldn´t start it. After a while also the red light wouldnt turn on.</p>

<p>my first thought was that the battery got in deep sleep mode. so i ordered a new battery.</p>

<p>When changing the battery i tested both of them for voltage. Strangely the old one had 4.19, the new had 3.85.</p>

<p>with the new battery inside there was no change of the situation, no charging, no red light.</p>

<p>i thought it might be a problem between charging port and battery plug on motherboard.  so having screen and battery removed, i tried to plug in and see if there is any voltage on the battery plug of the motherboard. Since its so small and i dont know where to put plus and minus from my voltage meter, i tried to look for voltage using NCV mode (non-contact-voltage-mode) and it shows me a signal when i hold the meter over the plug.</p>

<p>So i assume that it is working.</p>

<p>so what could be the problem? Could it be that both batterys are in deep sleep mode?</p>

<p>or is it more likely the motherboard itself? or is my way of checking voltage via NCV a bad method?</p>

<p>Im extremely thankfull for any idea!</p>

<p>⟐ Commented January 23, 2019 at 12:46 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/532875/failed+to+fix+it,+anyone+has+an+idea+of+what+could+be+the+problem</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/532875</guid>
<pubDate>Wed, 23 Jan 2019 12:46:48 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Screen-lock password stuck on google-talk]]></title>
<description><![CDATA[<p>My 2-year son played with my Xperia XZ, and then i was gonna unlock screen ,  instead of keabord showing up, its stuck on google talk. And google talk has frozen.  So i cant type in my password to unlock my phone. I have restarted, tryed safe mode etc.   Its totally stuck on (frozen) google-talk instead of showing keaboard.  Help me please  ...</p>

<p>⟐ Commented May 02, 2018 at 7:38 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/480741/Screen-lock+password+stuck+on+google-talk</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/480741</guid>
<pubDate>Wed, 02 May 2018 07:38:47 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Back Metal Panel Replacement]]></title>
<description><![CDATA[<p>I just want to replace the back metal panel, is there a way to do that? I dont want to replace the full house, thanks!!!</p>

<p>⟐ Answer accepted February 21, 2018 at 9:32 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/384927/Back+Metal+Panel+Replacement</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/384927</guid>
<pubDate>Wed, 21 Feb 2018 09:32:39 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Cracked Screen but phone still works]]></title>
<description><![CDATA[<p>Good Day</p>

<p>Please could you make a video on how to replace the glass only. My Xperia XZ screen is cracked and still works just fine. Just need the front glass replaced, not the full lcd + digitizer.</p>

<p>⟐ Answer accepted January 31, 2018 at 18:05 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/422015/Cracked+Screen+but+phone+still+works</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/422015</guid>
<pubDate>Wed, 31 Jan 2018 18:05:14 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Disassembling of Xperia XZ]]></title>
<description><![CDATA[<p>Hi,</p>

<p>Please do the disassembling and assembling  of Xperia XZ too.</p>

<p>Thanks</p>

<p>⟐ Answer accepted November 25, 2016 at 23:23 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/352924/Disassembling+of+Xperia+XZ</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/352924</guid>
<pubDate>Fri, 25 Nov 2016 23:23:04 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Sim stuck without sim tray]]></title>
<description><![CDATA[<p>I stupidly put the sim card in slot in my new xz and cannot get it out.  Tried blunt tweezers and seems like it's right in.  Is there any way this can be repaired?</p>

<p>⟐ Answer accepted November 15, 2016 at 7:01 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/353041/Sim+stuck+without+sim+tray</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/353041</guid>
<pubDate>Tue, 15 Nov 2016 07:01:35 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Replaced port flex, charging problem]]></title>
<description><![CDATA[<p>Hi, I am a novice in phone repairs though I have successfuly replaced the screen and charging ports on a samsung s6 and note 4.</p>

<p>I am requiring some expert advice on this problem, I was given an XZ from my friend with a cracked screen and charging problem, the charging port became temperamental and failing (at least I think it was that) and eventually wouldn't charge at all. The charging port was handled a bit harshly toward the end, for example the charging cable lifted up and down to try to get a charging response.</p>

<p>Anyway I ordered a screen/digitizer and charging port flex for it, and fitted them, following a guide. Before this, the phone had around 2% charge. After the repair, I switched it back on and conncted the charger, the screen was fine, however there was no response from the charger. The phone then ran flat and eventually ran flat enough to not be able to show the &quot;low charge&quot; symbol when the phone is off. Then after plugging and unplugging the cable (via USB in the pc) it would charge for what seemed a second then stop, the red charging notification light was lighting up. The same happened with a wall charger. I then stripped it back down and back together again. This time there was no response if I remember right, then I connected it to the wall charger and left it for 3 hours or so. I went back to it and it had charged up to 15%.</p>

<p>Now i'm at the point where the phone is working, it's on 90% now, but it charges very slowly, around 60-350 mA per hour on Ampere app. So a full charge is around 12+ hours. This is in the wall socket with a fast charger. Additionally, it takes 10 seconds for the phone to recognise the charger after is is plugged in and that is consistent each time I plug it in. The phone now isn't recognised by my PC via USB, and also won't charge that way also, it just doesn't do anything if I plug it in there. Other than that, the phone works and it holds its charge well.</p>

<p>Any ideas? Thank you.</p>

<p>2 Pics of battery app:</p>

<p>imgur.com/a/YnNtp</p>

<p>⟐ Commented December 30, 2025 at 2:35 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/388327/Replaced+port+flex,+charging+problem</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/388327</guid>
<pubDate>Tue, 30 Dec 2025 02:35:39 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: How do I fix the bootloop issue after screen replacement?]]></title>
<description><![CDATA[<p>The original screen on my Sony Xperia XZ had cracked, and thus I replaced the screen by myself. After installing the new screen, however, the phone is stuck in a bootloop. I ordered another replacement, but the problem still persists.  I am sure there is no issue with the software, as I had not updated the OS or firmware nor installed any new apps on the device recently. I’m not in the place to be phoneless at the moment. Your help is highly appreciated.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/649294/How+do+I+fix+the+bootloop+issue+after+screen+replacement</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/649294</guid>
<pubDate>Mon, 03 Aug 2020 11:21:16 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: My sony xperia xz is lagging pls help.]]></title>
<description><![CDATA[<p>hello my name is justin i want to know why my sony xperia xz is lagging from 1% to 5% battery percentage pls help me what can i do in 6% my phone stop lagging when my phone is low battery from 1 to 5 is lagging i check the battery health is  okay i dont know why my phone is lagging from 1% to 5% pls help me</p>]]></description>
<link>https://www.ifixit.com/Answers/View/630326/My+sony+xperia+xz+is+lagging+pls+help.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/630326</guid>
<pubDate>Thu, 23 Apr 2020 02:34:17 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Audio setting has stopped]]></title>
<description><![CDATA[<p>Error on my phone Audio setting has stopped..</p>]]></description>
<link>https://www.ifixit.com/Answers/View/618300/Audio+setting+has+stopped</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/618300</guid>
<pubDate>Wed, 19 Feb 2020 09:04:14 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Replacement sealing tape for waterproof sony xperia xz]]></title>
<description><![CDATA[<p>Need replacement sealing tape for Xperia XZ, that can provide waterproof sealing.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/515185/Replacement+sealing+tape+for+waterproof+sony+xperia+xz</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/515185</guid>
<pubDate>Tue, 11 Sep 2018 17:06:55 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: please give me salution my mobile is not woring display light]]></title>
<description><![CDATA[<p>when you give me salution my mobile is not working display light</p>]]></description>
<link>https://www.ifixit.com/Answers/View/513839/please+give+me+salution+my+mobile+is+not+woring+display+light</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/513839</guid>
<pubDate>Wed, 05 Sep 2018 01:03:57 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: I have Forgotten my new screen-Lock password Sony Xperia XZ]]></title>
<description><![CDATA[<p>Hi, I have forgotten my new Password on my Sony Xperia XZ of which I regularly update for security purposes and i have locked my-self out of my own phone and have been advised to do a hard-reset on it. Can anyone help me on how to do this please?? Many Thanks.</p>

<p>⟐ Edited by author February 21, 2018 at 22:21 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/462944/I+have+Forgotten+my+new+screen-Lock+password+Sony+Xperia+XZ</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/462944</guid>
<pubDate>Wed, 21 Feb 2018 22:21:22 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: New charging port flex, not charging properly]]></title>
<description><![CDATA[<p>Hi, I am a novice in phone repairs though I have successfuly replaced the screen and charging ports on a samsung s6 and note 4.</p>

<p>I am requiring some expert advice on this problem, I was given an XZ from my friend with a cracked screen and charging problem, the charging port became temperamental and failing (at least I think it was that) and eventually wouldn't charge at all. The charging port was handled a bit harshly toward the end, for example the charging cable lifted up and down to try to get a charging response.</p>

<p>Anyway I ordered a screen/digitizer and charging port flex for it, and fitted them, following a guide. Before this, the phone had around 2% charge. After the repair, I switched it back on and conncted the charger, the screen was fine, however there was no response from the charger. The phone then ran flat and eventually ran flat enough to not be able to show the &quot;low charge&quot; symbol when the phone is off. Then after plugging and unplugging the cable (via USB in the pc) it would charge for what seemed a second then stop, the red charging notification light was lighting up. The same happened with a wall charger. I then stripped it back down and back together again. This time there was no response if I remember right, then I connected it to the wall charger and left it for 3 hours or so. I went back to it and it had charged up to 15%.</p>

<p>Now i'm at the point where the phone is working, it's on 90% now, but it charges very slowly, around 60-350 mA per hour on Ampere app. So a full charge is around 12+ hours. This is in the wall socket with a fast charger. Additionally, it takes 10 seconds for the phone to recognise the charger after is is plugged in and that is consistent each time I plug it in. The phone now isn't recognised by my PC via USB, and also won't charge that way also, it just doesn't do anything if I plug it in there. Other than that, the phone works and it holds its charge well.</p>

<p>Any ideas? Thank you.</p>

<p>⟐ Commented February 13, 2018 at 7:34 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/388328/New+charging+port+flex,+not+charging+properly</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/388328</guid>
<pubDate>Tue, 13 Feb 2018 07:34:52 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony Xperia XZ: Not working not charging]]></title>
<description><![CDATA[<p>The mobile not turn on . How can i fix that any ather way to fix</p>

<p>⟐ Commented March 15, 2017 at 20:30 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/382210/Not+working+not+charging</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/382210</guid>
<pubDate>Wed, 15 Mar 2017 20:30:24 -0700</pubDate>
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