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<title><![CDATA[iFixit - Answers With Device &quot;Sony WH-1000XM4&quot;]]></title>
<link>https://www.ifixit.com/Answers/Device/Sony_WH-1000XM4?rss=yes</link>
<description><![CDATA[Top Questions according to your query. Only showing &quot;Sony WH-1000XM4&quot; questions.]]></description>
<language>en-US</language>
<pubDate>Sat, 04 Apr 2026 13:35:18 -0700</pubDate>
<item>
<title><![CDATA[Sony WH-1000XM4: ANC mic in right ear gives off high-pitched whining that is deafening.]]></title>
<description><![CDATA[<p>The only thing to remedy the god awful sound is to turn off the active noise cancelling via the Headphones app. Is there a manual on how to fix this?</p>

<p>⟐ Answered March 20, 2026 at 22:00 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/740970/ANC+mic+in+right+ear+gives+off+high-pitched+whining+that+is+deafening.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/740970</guid>
<pubDate>Fri, 20 Mar 2026 22:00:52 -0700</pubDate>
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<title><![CDATA[Sony WH-1000XM4: How to replace Sony WH-1000XM4 Headphones Broken Swivel]]></title>
<description><![CDATA[<p>I twisted <strong>Sony WH-1000XM4 Headphones  Swivel by accident and broke it</strong></p>

<p>⟐ Commented June 27, 2024 at 16:00 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/758722/How+to+replace+Sony+WH-1000XM4+Headphones+Broken+Swivel</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/758722</guid>
<pubDate>Thu, 27 Jun 2024 16:00:13 -0700</pubDate>
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<title><![CDATA[Sony WH-1000XM4: Fixed always-on power button but now left side doesn't work]]></title>
<description><![CDATA[<p>Had a problem with the power button being permanently activated (would switch on/off constantly, pairing bluetooth).</p>

<p>Opened it up, separated the power board strip from the plastic and reattached (moisture between the plastic and power board strip was apparently the problem).</p>

<p>But when I put it back together, the left side can no longer works. Tried factory reset, didn't do anything.</p>

<p>While I was repairing the power button issue, I accidentally dropped a screw into the magnetized middle of one of the cups (the right side though, which still works?) <br /><br />Also had my screwdriver touch the magnetized part. The power ribbon cable was disconnected at the time. Not sure if it could have been that. Anyone else had a similar problem?</p>

<p>EDIT: Found the problem, the green and orange wires that connect the main board to the can have disconnected. But they're so short that I'm not sure how I would be able to successfully reconnect them (with a soldering iron? where exactly would I connect them to, the silver balls?) Wondering if anyone has any advice?</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/rqGACrfKJ1PjgNjA.standard" width="282" height="211" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/rqGACrfKJ1PjgNjA.huge&quot;, '', 'width=1600,height=1200')" /></div>

<p><br /></p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/MWdnTFeWG2FkNKKS.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/MWdnTFeWG2FkNKKS.full&quot;, '', 'width=1200,height=1600')" /></div>

<p><br /></p>

<p>⟐ Answered July 22, 2023 at 16:19 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/803097/Fixed+always-on+power+button+but+now+left+side+doesn&#039;t+work</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/803097</guid>
<pubDate>Sat, 22 Jul 2023 16:19:39 -0700</pubDate>
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<item>
<title><![CDATA[Sony WH-1000XM4: How to remove corrosion from charging port.]]></title>
<description><![CDATA[<p>My headphones are almost impossible to charge, i can get them to charge intermittently but can't get a full charge. I sent them away for warranty repair and they said they are unrepairable due to corrosion in the charging point</p>

<p>⟐ Commented November 06, 2024 at 5:44 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/719388/How+to+remove+corrosion+from+charging+port.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/719388</guid>
<pubDate>Wed, 06 Nov 2024 05:44:29 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony WH-1000XM4: size of NC microphones]]></title>
<description><![CDATA[<p>What exactly i the size of the NC mic's one of mine tore and i want to replace it with a new one and in the meantime find out if there is a viable replacement but I'm not 100% sure what the size of the mic is</p>

<p>⟐ Answered December 23, 2025 at 19:04 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/759303/size+of+NC+microphones</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/759303</guid>
<pubDate>Tue, 23 Dec 2025 19:04:17 -0700</pubDate>
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<title><![CDATA[Sony WH-1000XM4: Why are don't my headphones turn on and instead factory reset?]]></title>
<description><![CDATA[<p>Every time I try to turn on my headphones they just blink 4 times and the have a long blue flash before turning back off. do you know how to fix them?</p>

<p>⟐ Answered November 14, 2025 at 13:55 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/810572/Why+are+don&#039;t+my+headphones+turn+on+and+instead+factory+reset</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/810572</guid>
<pubDate>Fri, 14 Nov 2025 13:55:56 -0700</pubDate>
</item>
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<title><![CDATA[Sony WH-1000XM4: Choosing a Replacement Battery]]></title>
<description><![CDATA[<p>Hey everyone, my Sony XM4 factory OEM battery is beginning to lose charge capacity after years of use.</p>

<p>There are so many battery replacement options, and none of them are OEM. The battery market has a lot of rebranding and ambiguous resellers. It's difficult to find a quality option and buying direct from Panasonic or Anker (back when they still sold replacement batteries) doesn't appear to be an option.</p>

<p>Where can I find quality replacement batteries? I don't mind paying premium prices for a good battery with a warranty.</p>

<p>⟐ Answered February 27, 2025 at 18:53 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/889354/Choosing+a+Replacement+Battery</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/889354</guid>
<pubDate>Thu, 27 Feb 2025 18:53:36 -0700</pubDate>
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<title><![CDATA[Sony WH-1000XM4: I’m getting a high pitched sound out the right side randomly]]></title>
<description><![CDATA[<p>Hi everyone. After having success with other repair help on here I figured it was time to tackle my headphone lot I bought. I mainly bought this lot for this pair of headphones. They work fantastically however I have a problem where randomly you can hear this popping that will turn into a loud high pitch like whistle almost.</p>

<p>I’m wondering if it’s a speaker that’s dying but I am honestly not to sure cosmetically they look great and I have been using them a bit in this condition with everything else going well.</p>

<p>To clarify the right side still works it’s not dead but this whistle sound will happen randomly and only happens over bluetooth</p>

<p>Any help is appreciated thank you guys</p>

<p>⟐ Commented February 07, 2025 at 5:44 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/790664/I%E2%80%99m+getting+a+high+pitched+sound+out+the+right+side+randomly</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/790664</guid>
<pubDate>Fri, 07 Feb 2025 05:44:17 -0700</pubDate>
</item>
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<title><![CDATA[Sony WH-1000XM4: Why are my touch controls doing stuff without me touching them?]]></title>
<description><![CDATA[<p>my headphones got hit off my head and now when i’m playing music, it will skip back and forth on the song and pull up siri constantly, what has to be fixed?</p>

<p>⟐ Answered July 24, 2023 at 22:05 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/790523/Why+are+my+touch+controls+doing+stuff+without+me+touching+them</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/790523</guid>
<pubDate>Mon, 24 Jul 2023 22:05:59 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony WH-1000XM4: What if the 3.5mm jack becomes so loose it can't hold a cable anymore?]]></title>
<description><![CDATA[<p>Recently the 3.5mm jack on the headset has become more and more loose, is there any way I can replace it in the worst case scenario?</p>

<p>⟐ Commented June 06, 2023 at 15:22 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/795740/What+if+the+3.5mm+jack+becomes+so+loose+it+can&#039;t+hold+a+cable+anymore</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/795740</guid>
<pubDate>Tue, 06 Jun 2023 15:22:01 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony WH-1000XM4: Sony WH-1000XM4 is not charging]]></title>
<description><![CDATA[<p>My Sony WH-1000XM4 is not charging, I tried all the related cables I got, but the light indicator doesn't go on and the battery is not charged at all</p>

<p>⟐ Answered March 02, 2023 at 2:59 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/771832/Sony+WH-1000XM4+is+not+charging</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/771832</guid>
<pubDate>Thu, 02 Mar 2023 02:59:34 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony WH-1000XM4: Headphones not charging after cleaning.]]></title>
<description><![CDATA[<p>Hi,</p>

<p>I recently bought a pair of XM4s off Facebook Marketplace for decently cheap ($100). so I'm okay with them just being completely busted. I took the ear pads off to try to clean it (used alcohol wipes and a bit of soap) after I noticed a bad odor, but they just will not charge. I tried the Reddit solution of holding the power button then plugging it in, but that didnt work. Does this seem like a battery issue, a me being to harsh with cleaning issue, or a Facebook Marketplace issue?</p>

<p>⟐ Commented September 21, 2025 at 15:32 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/918199/Headphones+not+charging+after+cleaning.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/918199</guid>
<pubDate>Sun, 21 Sep 2025 15:32:45 -0700</pubDate>
</item>
<item>
<title><![CDATA[Sony WH-1000XM4: Faulty noise cancellation - broken mic suspect]]></title>
<description><![CDATA[<p>My WH-1000XM4s have extremely poor noise cancellation performance - about the equivalent of lightly placing your fingers on your ears. The microphone also doesn't work properly and I suspect this is the reason for the faulty noise cancellation.</p>

<p>They are useless on buses with noise cancellation turned on. Makes all these loud explosion noises which are in sync with the engine hums. I'm pretty sure it's the mic because in my testing, the mic doesn't pickup ANYTHING at all normally. However if I shout extremely loudly it'll catch the peak of the loud parts.</p>

<p>Any thoughts on my situation? I plan to follow the Microphone Array Replacement guide on this site, I am completely new to fixing stuff. I would love help sourcing replacement parts. On aliexpress I've found these &quot;<a href="https://www.aliexpress.com/item/1005006533753327.html" rel="nofollow noopener noreferrer" target="_blank">Original mic noise reduction label for Sony WH-1000xm4 xm3 xm2</a>&quot; but chatgpt says noise reduction labels are not what I need and most likely I need a full Replacement Noise Reduction Microphone but I'm not sure where to find these. I am based in Australia.</p>

<p>Thanks all</p>]]></description>
<link>https://www.ifixit.com/Answers/View/886764/Faulty+noise+cancellation+-+broken+mic+suspect</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/886764</guid>
<pubDate>Wed, 05 Feb 2025 01:46:24 -0700</pubDate>
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<title><![CDATA[Sony WH-1000XM4: Broke the hinge somehow with the plastic crumbling]]></title>
<description><![CDATA[<p>Hey guys, just made an account to figure out how to fix this horrendous design. Is this POS design of a headphone fixable? Broke the hinge somehow with the plastic crumbling overtime cause I prolly just bang it on the table after taking it off...</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/XgB1RPBhwwOPZFlX.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/XgB1RPBhwwOPZFlX.full&quot;, '', 'width=1189,height=1585')" /></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/rtjmSUxEGAW1dZ1h.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/rtjmSUxEGAW1dZ1h.full&quot;, '', 'width=1031,height=1375')" /></div>

<p>I have a 3d printer if I can avoid buying parts, eternally grateful if anyone has any experience fixing it!</p>

<p>⟐ Commented September 17, 2024 at 21:21 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/803492/Broke+the+hinge+somehow+with+the+plastic+crumbling</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/803492</guid>
<pubDate>Tue, 17 Sep 2024 21:21:20 -0700</pubDate>
</item>
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<title><![CDATA[Sony WH-1000XM4: Why my headphones not paring in iPhone and off 15 minutes]]></title>
<description><![CDATA[<p>not paring in app Sony headphones</p>

<p>⟐ Commented February 19, 2024 at 8:16 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/837103/Why+my+headphones+not+paring+in+iPhone+and+off+15+minutes</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/837103</guid>
<pubDate>Mon, 19 Feb 2024 08:16:58 -0700</pubDate>
</item>
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<title><![CDATA[Sony WH-1000XM4: Why does my headphones automatically turn on and go into pairing mode?]]></title>
<description><![CDATA[<p>My headphones automatically turn on and go pairing mode indefinitely unless they are being charged. Might have something to do with the ribbon cable attached to the power button but no guides on how to access that on the XM4 model.</p>

<p>⟐ Commented January 05, 2024 at 7:24 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/774873/Why+does+my+headphones+automatically+turn+on+and+go+into+pairing+mode</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/774873</guid>
<pubDate>Fri, 05 Jan 2024 07:24:09 -0700</pubDate>
</item>
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<title><![CDATA[Sony WH-1000XM4: Is it actually possible to replace the NC microphones?]]></title>
<description><![CDATA[<p>Hi, I've looked through Sony's Service Manual, and the part specifically in question is referred to as the &quot;electret cap microphone&quot; - mine unfortunately seems to have died for the left side. Now, the Service Manual claims that the microphone cannot be replaced by itself, but rather, the entire headset must be replaced (Go figure.) Now, my question to people who have already conducted repairs on the XM4 is, can this specific microphone actually be replaced and things would work fine, despite what Sony claims, or will I actually have to get a completely new device just because one component can't be replaced?</p>

<p>Thanks in advance!</p>]]></description>
<link>https://www.ifixit.com/Answers/View/827955/Is+it+actually+possible+to+replace+the+NC+microphones</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/827955</guid>
<pubDate>Mon, 11 Dec 2023 10:57:37 -0700</pubDate>
</item>
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<title><![CDATA[Sony WH-1000XM4: Replace the headband to other material]]></title>
<description><![CDATA[<p>My headband has cracked, and it isnt a good look, i would like to try to replace it (with actual leather) and not just use a cover</p>]]></description>
<link>https://www.ifixit.com/Answers/View/826134/Replace+the+headband+to+other+material</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/826134</guid>
<pubDate>Tue, 28 Nov 2023 18:57:16 -0700</pubDate>
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<title><![CDATA[Sony WH-1000XM4: No sound from the left side.]]></title>
<description><![CDATA[<p>Hello, I bought Sony WH-1000XM4 headphones in unknown condition. It turned out that the right side, the speaker and the touch panel were fully functional. On the left side, the buttons, NFC and indicator light work. The only biggest problem is that there's no sound from the left speaker. I tried to connect to the computer via aux and again, sound could only be heard from the right side. What could be causing this problem? I would be very grateful for your answer.</p>

<p>⟐ Commented October 15, 2025 at 10:12 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/824418/No+sound+from+the+left+side.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/824418</guid>
<pubDate>Wed, 15 Oct 2025 10:12:49 -0700</pubDate>
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<item>
<title><![CDATA[Sony WH-1000XM4: XM4 stopped powering on — still works with 3.5mm.]]></title>
<description><![CDATA[<p>My Sony XM4 suddenly stopped powering on — no LED, no response even after charging for hours and trying resets.<br />However, it still works perfectly when plugged in with a 3.5mm audio cable.</p>

<p>I also confirmed there's no issue with the USB cable — tried multiple cables and chargers, still no sign of charging or power.</p>

<p>Has anyone experienced this? Is it likely a dead battery or a charging IC failure?</p>

<p>⟐ Commented November 14, 2025 at 13:59 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/924626/XM4+stopped+powering+on+%E2%80%94+still+works+with+3.5mm.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/924626</guid>
<pubDate>Fri, 14 Nov 2025 13:59:04 -0700</pubDate>
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