iFixit - Answers With Device "Sony Headphone"

Sony WH-1000XM4: ANC mic in right ear gives off high-pitched whining that is deafening.

Fri, 20 Mar 2026 22:00:52 -0700

The only thing to remedy the god awful sound is to turn off the active noise cancelling via the Headphones app. Is there a manual on how to fix this?

⟐ Answered March 20, 2026 at 22:00 MST

Sony WH-1000XM3: Won't turn on, only works with cable.

Tue, 31 Mar 2026 02:42:29 -0700

Already tried hard and soft resetting it, with no luck. Light turns red when charging. Just won't turn on.

⟐ Commented March 31, 2026 at 2:42 MST

Sony MDR-XB950: How do you fix the broken swivel part on them?

Tue, 05 Sep 2023 21:00:45 -0700

I got them this last Christmas and I broke them around 2 months ago when my mom told me my dad had a cancerous brain tumor. I dropped them on the hospital ground when she told me and the swivel part broke. The chord is still attatched and they still work but the one side hangs by the chord inside the headphones.

⟐ Answer edited September 05, 2023 at 21:00 MST

Sony WH-1000XM5: Is it possible to fix a popped out swivel hinge of Sony wh-1000xm5?

Mon, 30 Mar 2026 07:45:53 -0700

Is it possible to fix a popped out swivel hinge on my sony XM5? I was wearing them and accidentally hit a pole. The swivel hinge on my right earcup cam out :(

Any recommendation or teardown fixes for it? I tried to push it back in, but i cant be fully inserted.

⟐ Commented March 30, 2026 at 7:45 MST

Sony WF-1000XM4 Wireless Earbuds: The batteries in my XM4s have very rapidly lost their battery life

Thu, 23 Nov 2023 22:00:53 -0700

In a week my ear buds have gone from around the 6-7 hours of playback i've been used to to lasting around an hour at best. Is this likely to be dying batteries? If so how easy are they to replace, and if not what could be causing this?

⟐ Commented November 23, 2023 at 22:00 MST

Sony MDR-XB450AP Extra Bass: Right side not working

Wed, 24 May 2023 19:27:02 -0700

In the gym, i the wire of my headphones got pulled during my workout. Since then, I the right side is not working. I followed a guide to disassemble the right side of the headphones and found that the solders to the speaker were intact. Everything seems fine, I don't doubt any damage to the speaker, as they were working fine just before the wire got pulled. What else could the problem be? I am attaching a few photos after disassembly, please look into them and report the cause as to why the right side is not working.

P.S. The left side is working fine.

⟐ Commented May 24, 2023 at 19:27 MST

Sony WH-1000XM4: How to replace Sony WH-1000XM4 Headphones Broken Swivel

Thu, 27 Jun 2024 16:00:13 -0700

I twisted Sony WH-1000XM4 Headphones Swivel by accident and broke it

⟐ Commented June 27, 2024 at 16:00 MST

Sony WH-1000XM5: Is it possible to repair/replace a cracked swivel hinge?

Tue, 07 Jan 2025 06:17:30 -0700

The bottom half of my swivel hinge on the WH1000XM5s recently cracked, and is now on the verge of splitting in half. Is there anything I can do (can't afford to replace these just yet), or should I just get a new pair?

⟐ Answer accepted January 07, 2025 at 6:17 MST

Sony WH-CH720N: Hinge or swivel is broken

Thu, 19 Mar 2026 14:06:43 -0700

The hinge of my headphone is broken, on the right ear, popped out was a metal horse shoe piece , it doesn’t seem anything has been broken off but there are parts that are cracked

⟐ Commented March 19, 2026 at 14:06 MST

Sony MDR-ZX100: left side not working

Wed, 22 Jul 2015 10:40:31 -0700

everything seems to be fine with my headphone just my left side of the headphone is not working..

⟐ Answer accepted July 22, 2015 at 10:40 MST

Sony WH-1000XM3: Left speaker driver is not working

Tue, 28 Oct 2025 16:19:19 -0700

Does anyone recommend disassembly of this device or can I send it back to Sony?

⟐ Answered October 28, 2025 at 16:19 MST

Sony Pulse Elite Edition: Head piece broke and want to replace

Tue, 17 Jun 2025 18:50:55 -0700

The plastic headband broke and I want to replace it, but I don't know how. What do I do?

⟐ Answer edited June 17, 2025 at 18:50 MST

Sony Headphone: Linkbuds S battery replacement

Mon, 08 Sep 2025 03:05:16 -0700

Does the battery replacement require soldering or any difficult steps other than loosening the adhesive?

⟐ Commented September 08, 2025 at 3:05 MST

Sony WH-1000XM5: Are the headbands easy and user serviceable?

Sat, 14 Jun 2025 11:34:03 -0700

I got the XM3, and I learned that you have to completely dismantle the headphones just to replace a worn out headband. Is this also true on the XM5's or is it different?

⟐ Commented June 14, 2025 at 11:34 MST

Sony Headphone: Linkbuds open ear battery replacement, possible?

Sat, 28 Dec 2024 10:43:44 -0700

Hi all, I have the Sony open ear Linkbuds for over a year now and the right earbud is dying fast and does not fully charge. Does anyone know how to replace the battery or can I just take it to an iFixIt place for repair?

I know these small devices can be tricky to find places outside the manufacturer to work on. Appreciate any help

⟐ Commented December 28, 2024 at 10:43 MST

WF-SP700N: Can you replace the battery?

Thu, 21 Mar 2024 11:40:28 -0700

It looks like you can open it. Does anyone know.

⟐ Commented March 21, 2024 at 11:40 MST

Sony WH-1000XM3: Crackling noise in speakers

Fri, 24 Feb 2023 09:06:44 -0700

i have two separate issues currently with my Sony WH1000-XM3s. I'll talk about the one the title mentions first.

1. A couple of days ago my right earcup speaker started making this god awful sparkling/crackling noise that made the headphones practically unusable. I opened up the earcup to see if there was moisture damage or anything. However I couldn't find anything except a little bit of corrosion on some of the screws, which I don't think should do anything. The odd thing is that the issue got fixed and the only thing I actually did was unplug/replug the gesture control cable.

This COULD be the issue because the gesture control "self activated" a couple of times during the day the problem occured. However this doesn't seem like a permanent solution to me. So what I'm wondering is, does this seem like a sensible cause, or is there any way I can diagnose further? Does anyone have any tips on a "permanent" fix?

2. The extension sliders are both broken, and have been for a couple of years (I'm lazy so I just taped them). I'm now trying to find a way to permanently repair them but can't seem to find any reliable spare parts that are not ludicrously expensive (Sony's seem to be like 50€ PER SLIDER. Does anyone have any tips on how to find such replacement parts?

Example of cracked extender i found online:

This is exactly what happened on both sides of my headphones, it seems to be quite a common issue.
Thanks a lot for answers! I'm a student so don't really wanna drop 300€ on new ones if these ones can be repaired :).

EDIT: Issue has been solved so I figured I'd post what fixed it for me. The crackling was due to corrosion on the connector to the gesture control touch board. Probably caused some sort of short that then messed with the speakers. So get some Isopropyl alcohol and rub it off :)

I also fixed the sliders with the help of a friend that does 3D printing. There apparently are existing 3D models of the parts, so they can easily be printed and replaced. There are guides for this online that explains it better than I ever could.
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⟐ Commented February 24, 2023 at 9:06 MST

Sony Pulse Elite Edition: Right side speaker has no sound

Tue, 21 Apr 2015 10:33:30 -0700

The right speaker has no sound and I've tried many things to fix it. Any ideas on what's wrong?

⟐ Answered April 21, 2015 at 10:33 MST

Sony Pulse Elite Edition: Why will my device not turn on?

Tue, 21 Apr 2015 10:28:31 -0700

I have tried charging my device several times, but when it is not plugged in it will not turn on. Everything works when it is plugged into my computer. How do I fix it?

⟐ Answered April 21, 2015 at 10:28 MST

Sony WH-1000XM5: Should I replace the hinge on my broken XM5 or just let it go?

Thu, 13 Nov 2025 03:43:44 -0700

I feel really dumb for buying the XM5 3 years ago for the full $400, only for the left hinge to break only a year later, I didn't even use it that often and occurred while on my ears. I had opened it up to replace it but never bought a new hinge. If I do, will it just break again? Maybe I could sell it after fixing it? But that feels like a hassle and might get returned from a buyer. All I'm certain of is never buying sony or plastic headphones again.

⟐ Answered November 13, 2025 at 3:43 MST