iFixit - Answers With Device "Sony Headphone"

Sony WH-1000XM3: Won't turn on, only works with cable.

Tue, 31 Mar 2026 02:42:29 -0700

Already tried hard and soft resetting it, with no luck. Light turns red when charging. Just won't turn on.

⟐ Commented March 31, 2026 at 2:42 MST

Sony WH-1000XM5: Is it possible to fix a popped out swivel hinge of Sony wh-1000xm5?

Mon, 30 Mar 2026 07:45:53 -0700

Is it possible to fix a popped out swivel hinge on my sony XM5? I was wearing them and accidentally hit a pole. The swivel hinge on my right earcup cam out :(

Any recommendation or teardown fixes for it? I tried to push it back in, but i cant be fully inserted.

⟐ Commented March 30, 2026 at 7:45 MST

Sony WH-1000XM5: making noise when Noise Cancelling (ANC) is on,

Thu, 26 Mar 2026 00:28:51 -0700

may i know what is the problem

Sony WH-1000XM4: ANC mic in right ear gives off high-pitched whining that is deafening.

Fri, 20 Mar 2026 22:00:52 -0700

The only thing to remedy the god awful sound is to turn off the active noise cancelling via the Headphones app. Is there a manual on how to fix this?

⟐ Answered March 20, 2026 at 22:00 MST

Sony WH-CH720N: Hinge or swivel is broken

Thu, 19 Mar 2026 14:06:43 -0700

The hinge of my headphone is broken, on the right ear, popped out was a metal horse shoe piece , it doesn’t seem anything has been broken off but there are parts that are cracked

⟐ Commented March 19, 2026 at 14:06 MST

Sony WH-1000XM2 Headphones: How to replace the kushan pad

Wed, 18 Mar 2026 19:36:42 -0700

I want to change kushan pads of the headphone but don't know how to change and where to buy those pads

⟐ Answer edited March 18, 2026 at 19:36 MST

Sony WH-1000XM6: right ear speaker is dead

Fri, 13 Mar 2026 19:30:03 -0700

I have loved the xm6, with the exception of a few gripes. However, now mine are broken. I get no sound out of the right ear speaker. The ANC mics on the right cup may be working -- but only producing results on the left. Except for no sound, everything seems to be working on the right cup - charging, touch controls, Anyone have similar issue, or ideas how to fix, or how to approach Sony for warranty repair?

⟐ Answer accepted March 13, 2026 at 19:30 MST

Sony Headphone: Headphone works on 1 side only

Fri, 06 Mar 2026 03:59:44 -0700

Hi everyone, after taking my headphones out of my backpack, my 3 year old Sony WH-CH710N stopped working on 1 side. I have taken it apart for a bit, and the speaker had quite some moisture what i dont understand. There are 2 cables that go to the speaker part. One has a loose connection (but i might have done that when taking apart -not sure) The speaker itself couldve been damaged by water? My question is; what is one cable, and what is the other? The cable that is loose is connected to the FB_LP and FB_LN soldering pads, so could it be something with feedback to do? Any ideas to repair this?

⟐ Commented March 06, 2026 at 3:59 MST

Sony WH-1000XM3: Battery connector broke when doing repair

Fri, 27 Feb 2026 07:05:04 -0700

I was attempting to replace my battery for these headphones, and the one I used instead had a different connector that just looked very visually similar, and when I put it into the battery connector it did not work, and in attempting to remove it, I snapped off the battery attachment accidentally. I assume I will need to resolder the battery connector if I am to have any hope, but am wondering if people know how it connects to the circuit board, and the best way to resolder it.

If this is impossible, is there a way to replace the whole circuit board, or would it be better to just replace the headphones entirely? I am open to going to an outside person as my experience with soldering is still somewhat limited.

⟐ Commented February 27, 2026 at 7:05 MST

Sony WH-CH720N: Why are my Sony making weird popping sounds when I plug it in/power on

Mon, 16 Feb 2026 22:57:37 -0700

So I was wearing my headphones at school today and they were perfect. I go home and use them for a little bit and leave them on just in case I want to listen to music. I look at my phone and suddenly they are no longer connected to Bluetooth. Could this be a battery issue?

⟐ Commented February 16, 2026 at 22:57 MST

SONY WH-CH700N bluetooth headphones: How do you replace the battery?

Thu, 12 Feb 2026 06:43:47 -0700

The headphones are no longer charging, are there any disassembly and diagnostic guidance available?

⟐ Commented February 12, 2026 at 6:43 MST

Sony WH-CH720N: My headphones got wet

Thu, 29 Jan 2026 19:26:30 -0700

How do I dry them out

⟐ Commented January 29, 2026 at 19:26 MST

Sony WH-1000XM5: Why is my left earcup making a weird wind/popping noise?

Mon, 12 Jan 2026 15:19:25 -0700

I saw someone with a similar issue with the XM4s. His fix was to remove the ANC mic and clean it (this would make sense as it disappears when ANC is off). However, the internals of the XM5 seem different, at least for the ANC mic. I left it cup side up for a few hours, hoping that might remove any moisture, but it didn't seem to do the trick. Any help?

Sony WH-1000XM4: size of NC microphones

Tue, 23 Dec 2025 19:04:17 -0700

What exactly i the size of the NC mic's one of mine tore and i want to replace it with a new one and in the meantime find out if there is a viable replacement but I'm not 100% sure what the size of the mic is

⟐ Answered December 23, 2025 at 19:04 MST

Sony WH-1000XM3: right earpiece is coming off, is it fixable?

Tue, 23 Dec 2025 02:42:06 -0700

Hi,

I have these Sony WH-1000XM3 headphones that I’ve had for a few years. An undelicate friend managed to break a small plastic piece that holds the whole headphone together (it’s the small crack marked in red in the photos). I “fixed” it with tape since I couldn’t find a replacement part online, but over time the right earcup has become loose. I think the internal cable is coming loose, because the sound in the right ear only works when I hold it in a specific position.

My question is this: taking the headphones apart and re-securing the cable would be possible with my skills, but if the plastic part breaks again, that defeats the purpose. Does anyone have ideas or experience on how to fix this properly and permanently?

Thanks in advance,
Hugo

Sony WH-CH720N: The power button isn’t working anymore

Fri, 19 Dec 2025 21:45:45 -0700

i’ve had this problem for a couple days. I clicked the power button and hold it, but it doesn’t do anything. The headphones don’t turn on nothing. I know it’s still functional cause if I push it sometimes it turns on for some reason extremely inconsistent. Could someone please help with this? I’m thinking of getting a replacement. What type is the button?

Sony WH-1000XM3: L auricolare destro nn è più attaccato alla cuffia ma pende attaccato

Wed, 17 Dec 2025 07:20:13 -0700

Come lo rimetto in sede?

English:

The right earpiece is no longer attached to the headset but hangs attached

How do I put it back in place?

⟐ Commented December 17, 2025 at 7:20 MST

Sony WH-1000XM5: My noise-canceling headphones are producing a low-level humming sound.

Mon, 15 Dec 2025 00:03:01 -0700

There is a rustling sound in my right ear.

Sony WH-1000XM4: Factory reset isn’t working

Thu, 27 Nov 2025 22:09:13 -0700

So I’ve tried to factory reset my Sony wh-1000 xm4 but it won’t actually do it. I hold it over 7 seconds and nothing. Is there a way around it?

Sony WH-1000XM4: XM4 stopped powering on — still works with 3.5mm.

Fri, 14 Nov 2025 13:59:04 -0700

My Sony XM4 suddenly stopped powering on — no LED, no response even after charging for hours and trying resets.
However, it still works perfectly when plugged in with a 3.5mm audio cable.

I also confirmed there's no issue with the USB cable — tried multiple cables and chargers, still no sign of charging or power.

Has anyone experienced this? Is it likely a dead battery or a charging IC failure?

⟐ Commented November 14, 2025 at 13:59 MST