iFixit - Answers With Device "Sony Cyber-shot W Series"

Sony Cyber-shot DSC-W55: Turn the power off and on again message

Wed, 27 May 2026 22:53:55 -0700

When i turn on the camera, the lens focusing two or three times open and close, then the message comes "TURN THE POWER OFF AND ON AGAIN" in the display.

⟐ Commented May 27, 2026 at 22:53 MST

Sony Cyber-shot DSC-W55: How to transfer a picture from camera memory onto the SD card?

Sun, 30 Nov 2025 09:31:14 -0700

I took a picture with my camera - not realizing that I didn't have my SD card in. I do not have the cord to transfer photos onto the computer. Is there any way I can put the picture from the camera memory onto the SD card? Is there a transfer option for this on the camera? Worried because now the picture is just "stuck" on my camera :( Help.

⟐ Commented November 30, 2025 at 9:31 MST

Sony Cyber-shot DSC-W230: Camera will not retain date/time

Thu, 31 Dec 2020 00:33:53 -0700

When I power up my Sony W230 it gives me the option to set the clock and date or bypass it altogether. I set the date and time. I can then take photos. If I power it off and then on again, I get the same screen for setting the clock and date from. I have changed battery to freshly charged one... Reset to original settings... Formatted card... Switched out cards... Removed battery overnight... Nothing works. My camera continuously reverts back to Jan 1, 2009 12AM. If I set the clock and then take pics, the date and time is already back to Jan 1, 2009. I am assuming this camera has an internal battery which has died. Please help. Thanks

⟐ Commented December 31, 2020 at 0:33 MST

Sony Cyber-shot DSC-W290: When camera is turned on lens opens and closes over and over

Sun, 17 Dec 2023 08:28:00 -0700

I'm asked to turn camera off then back on but that doesn't help

⟐ Commented December 17, 2023 at 8:28 MST

Sony Cyber-Shot DSC-W830: E :62 :10 what is this

Wed, 12 Nov 2025 10:49:51 -0700

There is always E:62 :10 on the screen of my camera whenever i open it, can someone please help me, am gonna join a competition and i want to use this, pleaaaase…. URGENTTT?????

⟐ Commented November 12, 2025 at 10:49 MST

Sony Cyber-shot DSC-W310: Big Black mark on screen

Fri, 10 Feb 2017 17:11:43 -0700

My name is Jennifer Cameron and I have a Sony Cyber-Shot DSC-W310 Camera which has a black mark on the display screen (I think inside of the outer layer of the display screen) and it partially covers the view of what I am trying to take a picture of. (I think moisture may have got inside the display screen.) Any suggestions would be greatly appreciated. Thank you.

⟐ Answer edited February 10, 2017 at 17:11 MST

Sony Cyber-shot DSC-W730: Why wont my device turn on?

Thu, 12 Feb 2015 06:37:49 -0700

My device wont turn on. When I push the on button I hear nothing. Not sure if it is the battery or something else.

⟐ Answered February 12, 2015 at 6:37 MST

Sony Cyber-Shot DSC-W330: Why my memory card can not inserted in the camera?

Fri, 27 Mar 2015 04:51:13 -0700

I can not insert the memory card because I see a piece obtrusive iron stand in the entry card

Sony Cyber-shot DSC-W55: Why cant I take pictures, but can view photos?

Tue, 15 May 2018 07:34:09 -0700

The Camera zoom keeps pushing in and out,and the Camera keeps prompting me to turn on and off.

⟐ Answer accepted May 15, 2018 at 7:34 MST

Sony Cyber-shot DSC-W150: I have a message "turn the power off and on again"

Wed, 20 Jan 2021 17:57:07 -0700

the lens keep going & out it say "turn the power off and on again" when I do it the same thing happens, unable to take a shot.

⟐ Commented January 20, 2021 at 17:57 MST

Sony Cyber-shot DSC-W570 Repair: Why won't my lens extend?

Sat, 01 Jun 2019 15:32:44 -0700

I do not remember dropping it, but the camera simply won't extend its lens. It is only a year old, and I really don't wanna buy new one. Please Help!

⟐ Answered June 01, 2019 at 15:32 MST

Sony Cyber-shot DSC-W310: cybershot dsc-w310 is showing only white screen

Thu, 28 Sep 2023 03:49:41 -0700

it is showing a white screen when it is turning on

and no change for further

⟐ Answer edited September 28, 2023 at 3:49 MST

Sony Cyber-Shot DSC-W120: reinsert the memory card

Tue, 04 Aug 2015 08:05:28 -0700

my camera shows a message reinsert the memmory card error c 13 01

Sony Cyber-shot DSC-W55: Where is the reset button on the dsc w55

Sat, 03 Feb 2024 01:29:45 -0700

where is the reset button

⟐ Answered February 03, 2024 at 1:29 MST

Sony Cyber-shot DSC-W510: Sony Cyber-shot DSC-W510 images are not showing on the screen

Wed, 12 Jul 2017 05:01:18 -0700

I turned on my camera, but I cannot view the images that I have on file. I am able to able to access the menu on the camera, but not the images. Is their any reason why I am not able to view my images?

⟐ Answered July 12, 2017 at 5:01 MST

Sony Cyber-shot DSC-W150: camera turns on but screen back light not working.

Fri, 13 Jan 2023 19:38:05 -0700

My sister spilled water into her purse and some got on her DSC W150 camera. It wouldn't even turn on for days. After the internal battery discharged the camera was able to turn on but the display had no picture.

I took the camera and put it under a lamp and noticed that the display was actually on but the back light was dead. I hit the 'display' button of course to confirm this by cycling through the LCD on / off, and other functions like show histogram to confirm that the display wasn't simply turned off by default.

It appears that the camera functions fine, lens opens, zooms, and that I can read and navigate through the menu screens, under direct bright light. But I have no back light to make this camera useful. For example if the battery dies I have to set the date up upon boot up. So there's no way to switch to camera mode to skip this step.

So I don't know if I should replace the whole screen assembly (which I know the part #) or just the back light (unsure which part causes issue).

The other thought I had was that maybe the auto dimming light sensor was causing the LCD brightness all the way down.

What do you guys think I should do?

Thanks..

Tom

⟐ Commented January 13, 2023 at 19:38 MST

Sony Cyber-shot DSC-W150: lens keep going in and out

Wed, 17 Sep 2025 15:55:30 -0700

why do the lens keep going in and outk, and on the message it says to turn the camra off and on again and when I do it the same thing happens again. Unable to take pics.

⟐ Commented September 17, 2025 at 15:55 MST

Sony Cybershot DSC-W35: I can't download my pictures to my computer

Wed, 08 Jun 2016 06:56:43 -0700

Problems downloading images to computer.

When I connect the camera to computer via a USB cable it does not register on computer (I don't get the alert sound), hence I can't do anything.

⟐ Answered June 08, 2016 at 6:56 MST

Sony Cyber-shot DSC-W150: I turn camera on, it turns off! by itself?

Mon, 17 Jul 2023 05:09:25 -0700

camera shuts down while I'm taking pictures?

⟐ Commented July 17, 2023 at 5:09 MST

Sony Cyber-shot DSC-W5: Why is my telescoping lense stuck

Fri, 14 Jun 2019 18:50:18 -0700

i droped the camera and now the lense does not move out to take photos

⟐ Commented June 14, 2019 at 18:50 MST