iFixit - Answers With Device "Sony Cyber-shot DSC-W55"

Sony Cyber-shot DSC-W55: Turn the power off and on again message

Wed, 27 May 2026 22:53:55 -0700

When i turn on the camera, the lens focusing two or three times open and close, then the message comes "TURN THE POWER OFF AND ON AGAIN" in the display.

⟐ Commented May 27, 2026 at 22:53 MST

Sony Cyber-shot DSC-W55: How to transfer a picture from camera memory onto the SD card?

Sun, 30 Nov 2025 09:31:14 -0700

I took a picture with my camera - not realizing that I didn't have my SD card in. I do not have the cord to transfer photos onto the computer. Is there any way I can put the picture from the camera memory onto the SD card? Is there a transfer option for this on the camera? Worried because now the picture is just "stuck" on my camera :( Help.

⟐ Commented November 30, 2025 at 9:31 MST

Sony Cyber-shot DSC-W55: Why cant I take pictures, but can view photos?

Tue, 15 May 2018 07:34:09 -0700

The Camera zoom keeps pushing in and out,and the Camera keeps prompting me to turn on and off.

⟐ Answer accepted May 15, 2018 at 7:34 MST

Sony Cyber-shot DSC-W55: Where is the reset button on the dsc w55

Sat, 03 Feb 2024 01:29:45 -0700

where is the reset button

⟐ Answered February 03, 2024 at 1:29 MST

Sony Cyber-shot DSC-W55: My Lens does not focus.

Sat, 20 Jul 2024 19:46:25 -0700

My son dropped my DSC-W55 and now while focussing, I can see blurred images. But if I gently push the lens from outside, I can focus clearly. But if I try autofocus, then due to the lens movement, the lens defocuses again. I need to repeat the 'Push' action every time I need to click a picture. Can someone Help me get it resolved? I took it to the Repair centre, they wanted me to change the entire Lens unit, but I believe there should be some fix, other than replacing the unit. THANKS !!

⟐ Commented July 20, 2024 at 19:46 MST

Sony Cyber-shot DSC-W55: copy picture from camera memory to SD card

Thu, 28 Apr 2022 02:19:35 -0700

i had same issue with my camera. (How to transfer a picture from camera memory onto the SD card? I do not find the "copy" (No luck yet)Please use your magic wand!!! Help Ray

⟐ Commented April 28, 2022 at 2:19 MST

Sony Cyber-shot DSC-W55: Flash has stopped working, is it fixable?

Tue, 02 Mar 2021 07:39:06 -0700

Flash not working, is it fixable?

⟐ Answer deleted March 02, 2021 at 7:39 MST

Sony Cyber-shot DSC-W55: My shutter release button exploded.

Sun, 02 Feb 2014 21:14:31 -0700

My shutter release button exploded on my out of warranty camera. I was just depressing it while taking a photo. It seems that this is a common problem with these shutters, and I've noticed that they changed the shutter from these round versions to the slim narrow ones in the W120. Anyways, the button and the spring has come out. The button has a narrow pin that connects to the center, and this broke off. The end of the end of the pin that came off the button is still stuck there and I can put the button on and make the camera work, but it doesn't stay on. I've noticed ebay sellers that sell the button and spring for only $4. How would I remove the end of this pin and put a new button on?

Fixed. Used the level 2 service manual (free download) to dissemble the camera. Really bad design. Had to remove side, front, back plates, then LCD, then back electronics PCB and then remove the top block. Initially I got a $4 shutter button and spring from ebay, but it is impossible to attach to the broken block. It's one unit. Ordered the entire top block on ebay for $10. Then put back everything.

⟐ Answer accepted February 02, 2014 at 21:14 MST

Sony Cyber-shot DSC-W55: My camera does not focus

Mon, 18 Jul 2022 06:15:20 -0700

My camera does not focus. When I try to take a picture, things look very blur on the LCD screen. I cleaned the lens; however, that did not fix the problem. Interestingly, it appears that only when trying to take a picture of an object that is located very close to the lens, it will focus. Otherwise, it does not. It was working before, and I wonder what the cause is. Does anyone have an idea on what is going on? Thank you.

⟐ Commented July 18, 2022 at 6:15 MST

Sony Cyber-shot DSC-W55: Shuts off after lens extends and retracts again

Wed, 09 Sep 2020 14:41:47 -0700

Lens goes back and forth when you first turn the camera on. Then it shuts off.

⟐ Answer edited September 09, 2020 at 14:41 MST

Sony Cyber-shot DSC-W55: Lens will not focus, it's not dirty

Fri, 02 Aug 2024 04:17:37 -0700

My sony w55 7.2 doesn't focus. i bought this off ebay to replace the original one i had previous that fell and now won't turn on and the lens is stuck in midrange. My new one that I am having trouble with right now is the one having capture issues. It picks and chooses when it wants to focus on an object/person in frame.

When pointing the camera at an object or a person it will not show a focused version on the screen. I thought initially it was because of sun exposure but it happens at night too. It doesn't focus on people and then randomly focuses. Distance is not a factor here because it displays a blurry image too when I am up close.

The camera was not having this issue when i bought it off ebay and it has not fallen.

What is it and how do I fix it without re-buying the entire camera again. (I still have the other broken one as well if there is an option to merge the two cameras!)

⟐ Answer edited August 02, 2024 at 4:17 MST

Sony Cyber-shot DSC-W55: Screen says Access then Turn off and on again

Tue, 07 May 2024 15:11:23 -0700

Is there a way to get past the screen that says the word Access when I turn it on? The light beside the view finder is flashing yellow. The lens extends and retracts multiple times before it shuts off automatically or the screen changes to say Turn off and back on. It's been stored for some time in a zip lock bag but the battery pack charges fine and on the first start up I was able to set the date etc. This problem started the first time I restarted it after date time step.

⟐ Answered May 07, 2024 at 15:11 MST

Sony Cyber-shot DSC-W55: My lens will not retract when turned off.

Wed, 09 Sep 2020 14:42:54 -0700

My lens will not retract when turned off.

⟐ Answered September 09, 2020 at 14:42 MST

Sony Cyber-shot DSC-W55: repairing of barrier assymbly

Mon, 14 May 2018 08:45:52 -0700

hi, how to reassembled the barrier assy. in sony cyber-shot dsc w 55?

⟐ Answer accepted May 14, 2018 at 8:45 MST

Sony Cyber-shot DSC-W55: Flash does not work!

Fri, 13 Apr 2018 14:30:53 -0700

Turned camera on and heard a loud pop. Removed and charged NP-BG1 battery. Reinstalled charged battery, but battery discharged rapidly. Bought new NP-FG1 battery, charged battery, installed battery and got "E91:01 error code with flash symbol flashing on LCD screen. Camera takes pictures, but flash does not flash. I suspect the capacitor blew when the loud pop was heard. Any suggestions?

Where can I buy a replacement capacitor without buying the entire flash unit?

THANKS in advance.

⟐ Commented April 13, 2018 at 14:30 MST

Sony Cyber-shot DSC-W55: Where can I find the reset button?

Wed, 24 Jan 2018 09:06:55 -0700

i need to reset my camers back to factory settings

⟐ Answer deleted January 24, 2018 at 9:06 MST

Sony Cyber-shot DSC-W55: Instructions needed to be updated for fixing LCD Screen

Fri, 18 Aug 2017 18:37:47 -0700

The instructions need to be made clear before anyone else attempts to replace their LCD screen. The update needs to state the replacement part is an LCD screen with attached Chip Board. It needs to be stated in at least three locations before someone else attempts this.

It should probably also need to include in the parts section, a very strong magnifying viewer.

The instructions make it appear that only the LCD screen is needed but that is NOT the case. It is soldered to a Chip Board and they don't appear to be sold this way any more. I could only find the LCD Screen, which I promptly purchased and then started following the instructions until I got to the last step....surprise!!

I am going to attempt to solder the ribbon on the replacement LCD screen to the Chip Board and hope that I can get that done or else I have a new paperweight.

Thanks!

⟐ Edited August 18, 2017 at 18:37 MST

Sony Cyber-shot DSC-W55: Cybershot E91:01 Flash problem

Fri, 03 Apr 2026 00:41:24 -0700

I got this camera with a broken screen and a stuck lens. I replaced both with working parts and reassembled everything. The camera can take photos, but the flash doesn’t work.

When I half-press the shutter button, the flash indicator blinks for a while, then an E:91:01 error appears and the camera takes the photo without using the flash.

I replaced the entire flash assembly, but that didn’t fix the issue. I also tried replacing the main motherboard, the flex cable, and even the whole casing. I’ve practically replaced almost the entire camera, but the problem is still there.

I also tested it with another flash assembly that I know works. When I inserted the battery and turned the camera on, the flash fired once by itself on the date/time setup screen, without pressing the shutter. After that, it didn’t fire again.

Does anyone have any ideas what I should check next?

⟐ Edited by author April 03, 2026 at 0:41 MST

Sony Cyber-shot DSC-W55: Center and left navigation buttons don't work

Wed, 17 Dec 2025 07:31:02 -0700

Hello! I was wondering if there was a way I could fix this on my own, since there isn't really many digital camera repair shops in my area.

The left navigation button and the center button do not work. I have tried disassembling cleaning the buttons up as some forums have suggested, but to no luck... Any help is appreciated, thank you!

Sony Cyber-shot DSC-W55: Is the camera compatible with other sd cards than just ms PRO duo 1GB?

Mon, 30 Sep 2024 12:19:38 -0700

if I understand it right, the ms PRO duo is a microSD. does that mean that the cyber-shot 7.2 is compatible with all other microSDs? and does it have a range of GBs it can handle- the card currently in the camera is 1GB, can the camera handle any more than that? I'm unsure if the card i have in right now works, as its been 8 years since the camera was shown some love. I've ordered a charger and new battery, so ill figure out if it works within a few days.