iFixit - Answers With Device "Sony Cyber-shot"

Sony Cyber-shot DSC-W55: Turn the power off and on again message

Sun, 02 Nov 2025 00:14:07 -0700

When i turn on the camera, the lens focusing two or three times open and close, then the message comes "TURN THE POWER OFF AND ON AGAIN" in the display.

⟐ Commented November 02, 2025 at 0:14 MST

Sony Cyber-shot DSC-HX300: What is error E:62:10 mean and how to repair

Sat, 01 Nov 2025 16:32:09 -0700

what is error E:62:10 mean and how to repair

⟐ Commented November 01, 2025 at 16:32 MST

Sony Cyber-shot DSC-H200: Lens is stuck and camera won't turn on properly?

Sat, 13 Apr 2024 01:33:29 -0700

Basically i was using my camera as usual when the picture went extremely blurry. I turned it off to turn it back on again but the lens stayed out, which it has never done before. It now won't turn on properly, it just shows the 'Cyber-Shot' start screen and the lens is still extended. Really need this fixing as my father not long passed away and this was the last birthday present he ever got me and i also make youtube videos, there are many reasons this camera is important to me and i'd really appreciate any help!

⟐ Commented April 13, 2024 at 1:33 MST

Sony Cyber-shot DSC-HX30V: Can I change the language of my camera from Japanese to English?

Sun, 15 Feb 2026 00:33:41 -0700

Its basically that. I have this Sony Cyber-Shot from Japan. The whole system is in Japanese. I cant understand anything. Can I 'translate' it? By firmware or any way? How? Thanks in advanced!

⟐ Commented February 15, 2026 at 0:33 MST

Sony Cyber-shot DSC-W55: How to transfer a picture from camera memory onto the SD card?

Sun, 30 Nov 2025 09:31:14 -0700

I took a picture with my camera - not realizing that I didn't have my SD card in. I do not have the cord to transfer photos onto the computer. Is there any way I can put the picture from the camera memory onto the SD card? Is there a transfer option for this on the camera? Worried because now the picture is just "stuck" on my camera :( Help.

⟐ Commented November 30, 2025 at 9:31 MST

Sony Cyber-Shot DSC-TX9: Why is my camera showing error code C:13:01?

Tue, 30 Apr 2024 15:49:06 -0700

My Sony Cyber-Shot DSC-TX9 camera is showing error code C:13:01 when you start it and it will not recognize memory card also.

⟐ Commented April 30, 2024 at 15:49 MST

Sony Cyber-Shot DSC-TX9: Sony DSC-TX9 Error E:61:10?

Sat, 08 Feb 2020 03:08:55 -0700

Error E61:10 blinking on camera. Unable to focus. Zoom doesn't work either. Ideas?

⟐ Commented February 08, 2020 at 3:08 MST

Sony Cyber-shot DSC-H20: Why won't my camera turn on?

Wed, 15 Nov 2023 06:31:30 -0700

My camera won't turn on and I've made sure the battery is inserted properly. What else should I do?

⟐ Answered November 15, 2023 at 6:31 MST

Sony Cyber-shot DSC-W230: Camera will not retain date/time

Thu, 31 Dec 2020 00:33:53 -0700

When I power up my Sony W230 it gives me the option to set the clock and date or bypass it altogether. I set the date and time. I can then take photos. If I power it off and then on again, I get the same screen for setting the clock and date from. I have changed battery to freshly charged one... Reset to original settings... Formatted card... Switched out cards... Removed battery overnight... Nothing works. My camera continuously reverts back to Jan 1, 2009 12AM. If I set the clock and then take pics, the date and time is already back to Jan 1, 2009. I am assuming this camera has an internal battery which has died. Please help. Thanks

⟐ Commented December 31, 2020 at 0:33 MST

Sony Cyber-shot DSC-HX20V: Why is my camera making a strange noise?

Wed, 03 Dec 2025 05:33:12 -0700

Hi, when I power on my camera and the lens comes out it imediately starts to make a strange humming vibrating noise. The camera still works fine, but the noise is killing me.

Looks like the auto focus or the stabilizer is constantly adjusting. Is there a solution for this or should I start looking for a new one?

Thanks

⟐ Answered December 03, 2025 at 5:33 MST

Sony Cyber-shot DSC-W290: When camera is turned on lens opens and closes over and over

Sun, 17 Dec 2023 08:28:00 -0700

I'm asked to turn camera off then back on but that doesn't help

⟐ Commented December 17, 2023 at 8:28 MST

Sony Cyber-shot DSC-HX30V: scrolls through menus on its own uncontrollably

Tue, 31 Dec 2024 21:33:53 -0700

The camera scrolls through the menus ie. the flash menu and shooting mode menu the timer, single shot and multiple shot mode menu. It is also very slow processing images it has a fresh card.

⟐ Commented December 31, 2024 at 21:33 MST

Sony Cyber-shot DSC-HX400V: E62:10 title on the screen

Wed, 15 Nov 2023 12:28:48 -0700

What causes the problem with this title on the screen? Is ti the stabilizer? If i tare it apart to the lense it wont go back easy i think;) maybee something elese causes the error mark?

⟐ Commented November 15, 2023 at 12:28 MST

Sony DSC-RX100MA: Dropped camera now it won't turn on.

Sun, 08 Dec 2019 20:57:51 -0700

I have just purchased a used Sony rx100 Iv that will not turn on. The previous owner says the device was dropped and after that wouldn't turn on. Any idea what could be weong?

⟐ Answered December 08, 2019 at 20:57 MST

Sony Cyber-Shot DSC-W830: E :62 :10 what is this

Wed, 12 Nov 2025 10:49:51 -0700

There is always E:62 :10 on the screen of my camera whenever i open it, can someone please help me, am gonna join a competition and i want to use this, pleaaaase…. URGENTTT?????

⟐ Commented November 12, 2025 at 10:49 MST

Sony Cyber-shot DSC-RX100: Spots on Sony RX100 image

Mon, 20 Mar 2023 04:16:28 -0700

All images on my Sony RX100 have a spot (dust?) to the right of center. How can we clean the sensor?

⟐ Commented March 20, 2023 at 4:16 MST

Sony Cyber-shot DSC-H200: Why won't my camera turn on?

Tue, 30 Mar 2021 01:32:41 -0700

When I push the On/Off button, the camera does not turn on.

⟐ Commented March 30, 2021 at 1:32 MST

Sony Cyber-shot DSC-HX1: How do I fix a corroded battery before it ruins my camera?

Mon, 25 May 2015 12:44:03 -0700

I have not used my camera for a long time and the batteries have gone bad and started to corrode inside of the battery compartment. Has this completely ruined my camera? I'm afraid to turn it on to check.

⟐ Answer edited May 25, 2015 at 12:44 MST

Sony Cyber-shot DSC-HX300: Can I dissassemble the lens? I have dust insdide affecting photos.

Thu, 30 Jun 2022 02:06:41 -0700

I have a speck of dust inside the front end of the lens. Can I take the front end apart to clean it without tearing down the whole camera?

⟐ Commented June 30, 2022 at 2:06 MST

Sony Cyber-shot DSC-W310: Big Black mark on screen

Fri, 10 Feb 2017 17:11:43 -0700

My name is Jennifer Cameron and I have a Sony Cyber-Shot DSC-W310 Camera which has a black mark on the display screen (I think inside of the outer layer of the display screen) and it partially covers the view of what I am trying to take a picture of. (I think moisture may have got inside the display screen.) Any suggestions would be greatly appreciated. Thank you.

⟐ Answer edited February 10, 2017 at 17:11 MST