iFixit - Answers With Device "Sony Blu-Ray Player"

Sony Blu-Ray Player: Push Power Protect repair

Mon, 16 Feb 2026 00:44:02 -0700

I have a Sony bdv-e2100 home cinema set and it is giving a Push Power Protect mention on the screen.

I have tried to disconnect all the speakers and the powersupply. Than I waited a few hours and connected only the power and the error still remains.

Does anybody knows how to fix this?

AMP Board:

⟐ Commented February 16, 2026 at 0:44 MST

Sony Blu-ray player: 110V vs 240V compatibility?

Thu, 05 May 2022 07:16:38 -0700

I need a Blu-ray player capable of reading A-zone discs in Europe. It seems there is no Blu-Ray zone unlock for most models, so I am considering purchasing a dedicated BR player on eBay. I realize there is a 110 vs 220 V difference, so I'm generally looking into AC adapter-equipped models, and it seems that Sony uses them the most. However, the US models come with 110V AC to 12V DC adapters instead of the customary 110-240V AC to 12 V DC. I understand that Sony PS consoles from the US can take 220V despite 110V markings. Can anyone verify if this also applies to any particular BR player or whether Sony AC adapters are in fact 110-240V?

⟐ Commented May 05, 2022 at 7:16 MST

Sony BDP-S3700: Is it possible to open drawer if player won't power on?

Mon, 26 Sep 2022 06:06:23 -0700

player was damaged due to electrical problem.

Common solution given by Sony and others does does solve power on problem.

It’s dead.

Is it possible to open the drawer without destroying the disc that was inside when the player died?

⟐ Commented September 26, 2022 at 6:06 MST

Sony BDP BX350: Why won't my device's streaming capability work?

Thu, 02 May 2019 03:37:33 -0700

My device won't stream certain apps like Netflix and YouTube, how do I fix it?

⟐ Commented May 02, 2019 at 3:37 MST

Sony BDP-BX620: Why isn't my device receiving a Wi-Fi signal?

Sun, 04 Mar 2018 16:43:16 -0700

I know my blu-ray player is turned on because the power light is showing, but I can't access any online features to my device such as streaming. I have my own Wi-Fi source.

⟐ Answered March 04, 2018 at 16:43 MST

Sony BDP-BX520: Why can't I play a video from my USB device?

Tue, 12 Sep 2017 02:42:57 -0700

My Sony Blu-ray player advertises the ability to play video from a USB device, but I get an error whenever I try to do so. Does anybody have a solution to this?

⟐ Answered September 12, 2017 at 2:42 MST

UBP-X800: UBP X800 with no Home Menu

Fri, 31 Jan 2025 14:38:41 -0700

It seems that the UBP X800 only show home menu after playing blurry disc.

The blu ray is connected to a pre amp connected to a sony Oled.

In the sony Oled the bluray appear

Thanks.

⟐ Answered January 31, 2025 at 14:38 MST

Sony BDP-S3700: Is it normal for a Sony BDP-S1700 Blu-Ray player to make clicking nois

Wed, 26 Oct 2022 04:47:13 -0700

Yes, I know it might say Sony BDP-S3700 but the one that I have is Sony BDP-S1700 and it reads the DVD discs fine and without any problems but it just makes awful somewhat silent clicking noise while playing. I don't have any Blu-Rays and I use the player to watch burned DVD's. The DVDs are fine no scratches nor dusts and they're brand new. Also the player is pretty new. I bought it on September 30, 2022. But is it normal for this specific player or any other Sony Blu-ray player to make awful but silent clicking/buzzing noise.

⟐ Commented October 26, 2022 at 4:47 MST

Sony BDP-S3700: Why is my Blu Ray Player not booting up properly, how to fix it

Fri, 13 Dec 2019 12:39:37 -0700

Something happened to the player and now if I plug it in and connect it it will not go past the screen where it says “Blu Ray” and in turn go to the start screen so I want to know where I can send it to be repaired and or restarted/rebooted so it will work again

⟐ Answer edited December 13, 2019 at 12:39 MST

Sony BDP-BX520: Why can't my blu-ray player stream Netflix or Amazon Prime?

Sun, 01 Mar 2015 18:59:03 -0700

My Sony 3D Blu-Ray player keeps giving me the message "Sorry, we are unable to reach the Netflix service. Please try again later", and a similar thing happens when I try to connect to Amazon Prime Instant Video.

Is there anything I can try to fix them?

⟐ Answer edited March 01, 2015 at 18:59 MST

Sony BDP-S3700: sony BDP-s3700 stuck on blu ray logo

Sat, 20 Apr 2019 12:07:17 -0700

why sony BDP-s3700 stuck on blu-ray logo?

Sony BDP-BX620: The WiFi in my blue ray player no longer works. Sony BDP8550

Fri, 02 Mar 2018 11:19:07 -0700

How do I repair the WiFi in my blue ray player? It’s a Sony BDP8550

Sony BDP-BX620: Why wont my device pick up my USB drive?

Thu, 21 Mar 2024 08:06:02 -0700

My blu ray player will not read my thumb drive when I connect it to my player. When it attempts to read the drive it comes up with an error.

⟐ Answered March 21, 2024 at 8:06 MST

UBP-X800: UHDBUDecode.exe SOFTWARE FOR REPLACE OPTICAL UNIT

Wed, 01 Feb 2023 19:17:10 -0700

I have a Sony UBP-X800 which not read any disc, so I need to replace the optical unit, but in the SERVICE MANUAL says that in order to make the change first I need to take a picture of the Bar Code on the Optical Unit and load it into a software called " UHDBUDecode.exe " and save a text file, then save it into a USB and load that file into the UBP-X800 ub port....

I made a search on the web for the UHDBUDecode.exe software but it seems it doesn't exist or it isn't in any part of the Web, so I'm asking if someone could help me to find that software or if someone have it if could please share it, I hope someone can help me.

Thanks :)

⟐ Answered February 01, 2023 at 19:17 MST

Sony BDP BX350: Why is my display black?

Tue, 04 Apr 2017 10:31:38 -0700

My TV wont display my image from my Sony BDP Bx350. Both devices are powered on, but I cant seem to see anything. What should I do?

⟐ Answered April 04, 2017 at 10:31 MST

Sony BDP-S5200: sony hbd-e580 blue ray &dvd/disc

Sun, 12 Oct 2025 08:40:53 -0700

I can't open it and it says locked

⟐ Answer accepted October 12, 2025 at 8:40 MST

Sony BDV-N790W: Why doesn't my player eject a Blu-ray

Sun, 28 Sep 2025 17:43:06 -0700

Just attempting to get this rather expensive piece if electronica to work again.

⟐ Answer edited September 28, 2025 at 17:43 MST

UBP-X800: Device isn't starting anymore.

Tue, 31 Dec 2024 20:50:58 -0700

Strange thing, when the player is plugged in, if I hit the eject button on the player, the drive will open and close no problem. However, the device doesn't actually power up.

This includes when I push the power button on the device as well as on the remote. The power light indicator doesn't turn on, the software doesn't start up, even though again, the drive opens and closes just fine.

I've tried factory reset, I've tried using a different power cable, no change.

I should say that I've moved recently and it was working before the move but not after.

⟐ Answered December 31, 2024 at 20:50 MST

Sony Blu-Ray Player: Everything is working but there is no sound output.

Sun, 01 Dec 2024 10:45:30 -0700

Sound is not coming from my system.

Model is BDV-E4100

⟐ Commented December 01, 2024 at 10:45 MST

Sony Blu-Ray Player: BDP S185 No audio on disc or streaming

Sun, 24 Mar 2024 10:27:25 -0700

The BDP S185 seems to function well with the single exception that there is no audio. I replaced the network board, which handles audio, but still no audio. Is audio reliant on power not used for the other electronics? Does anyone have pinouts?

Thanks for any pointers.

⟐ Commented March 24, 2024 at 10:27 MST