I have an A6000 camera that suddenly is acting very strange. It will not allow me to make any adjustments in Apeture, Shuttter priority or Manual modes. Neither will it let me access the menu or even see pics already taken. I am at a loss at why this has happened as it has not been dropped or handled aggressively. I used it briefly on Monday and then on Tuesday evening the problems arose. I don't know what to do or where to go for help. I have been using your tutorials to learn how to use the camera so I decided to reach out for help. I have not down loaded any apps as I don't know how to do that nor have I updated any firmware. Oh I should mention in the auto mode like SCN or Intellegent plus it does take pictures although there is a slight delay or stickiness when shooting. I have been looking for a reset button to see if resetting would help but I have not been able to find one. So I am really at a loss on what to do next. (ps I live in Ghana so Incannot call Donys toll free number from here.

Keeping my fingers crossed you can help,

Karen

⟐ Edited February 20, 2024 at 17:17 MST

I have tried to follow the menu reset button pattern on youtube videos but having no luck at all. If anyone could confirm that would be great.

It seems Sony didn’t make a physical reset switch!?

⟐ Commented August 02, 2025 at 7:55 MST

I tried to replace A6000's Flash myself.

I prepared the replacement part and opened the case successfully.

However, I figured out that the problem is that the connector is detached from

the firm, not the flash part itself.

is there any method I can attach this connector to the film again?

Thanks.

⟐ Answer edited December 03, 2023 at 23:49 MST

⟐ Answer edited January 30, 2023 at 17:23 MST

⟐ Commented May 29, 2021 at 15:02 MST

• firmware upgrade
• formatting the card; erasing the files from the camera and then formatting the camera
• different SD card
• taking the battery off
• reset the camera

Nothing seems to help. The SD card stopped working suddenly, whenever I insert the card in the camera, the error message covers the display and cannot be made to go away.

Thanks

I tried Sony’s suggested reset: “Remove battery, turn on, hold down the “firing” button for 30 seconds and release.” I get no change. I also tried Sony’s suggestions of re-launching the process (multiple times) with no change. I move the attempts from my Mac laptop to a Dell desktop running Windows 10 with no change. I have tried removing the memory card, installing a new memory card, installing without any memory card: no change.

Any ideas?

⟐ Edited by author May 30, 2019 at 17:43 MST

⟐ Commented November 25, 2024 at 21:18 MST

⟐ Commented November 20, 2023 at 5:29 MST

⟐ Answered July 02, 2023 at 9:51 MST

⟐ Commented June 16, 2023 at 8:22 MST

There is no cracks but the filter is going inside the lens a little bit.

Any help is much appreciated.

⟐ Answered February 22, 2022 at 5:17 MST

⟐ Answered December 23, 2021 at 10:07 MST

⟐ Answered May 12, 2021 at 7:54 MST

I have a Neewer NW400s flash. The batteries were low, we changed the batteries, and now it refuses to turn on at all. We tried three pairs of AA batteries, but nothing will make it work. It was working perfectly fine before, and now, nothing.

⟐ Commented February 28, 2021 at 22:07 MST

⟐ Edited December 26, 2024 at 20:45 MST

UPDATE on fake Sony NP-FW50 battery

With the “for parts” camera it doesn’t matter what working battery I put into it (Sony or Wasabi), it still displays the same incompatibility message. I have looked into this issue and what I have found out is that there’s a bad connection between the battery and battery contacts:

The CHARGE light on the battery charger flashes when charging the battery pack.

Cleaning battery/camera contacts and connectors etc.

I tried to clean the contacts with a dry paint brush and using same paint brush with rubbing alcohol and no matter what the camera still displays the same message. I have also thought of using a pencil eraser I have wondered if I have to replace the battery contacts, so I looked to find a take apart which I found on youtube:

Sony A6000 Disassembly

Which shows what I may have to do to replace the battery contacts if I’m unsuccessful with cleaning the battery contacts.

⟐ Commented January 07, 2020 at 9:45 MST

I have the following problem. The display of my Sony a6000 isn’t turning on. The viewfinder works fine. The display stays black no matter what option I choose for the output so it’s not a sensor issue. Also the flash is not working so is it likely that the motherboard is corroded to a point where some part just got damaged or are these issue on there own and fixable?