iFixit - Answers With Device "Shark Rocket HV381 Device Page"

Shark Rocket HV381 Device Page: Shark Rocket Duoclean HV380 soft roll won’t spin under load

Thu, 22 Dec 2022 20:48:24 -0700

Shark rocket duoclean soft roll won’t spin. If I take the soft roll out, I can see the “gear” that it snaps into is spinning, but when I put the soft roll in and snap it back in, it stops. I figure it must have some sort of “slip” designed in so if there’s too much load on it, the belt is allowed to slip instead of snapping or burning out motor. I’ve disassembled the vacuum head to check the drive belts and found the belt pulley does indeed spin relative to its axel (which means axel spinning doesn’t necessarily spin the brush). There was also a lot of black dust around the pulley and on its tiny splines. Is there an insert that should go on the axel to make the pulley spin with it under higher load? Without the soft roll spinning, this vacuum doesn’t pick up anything on hard floors. When it works, it’s the best vacuum I’ve ever used (including Dyson).

⟐ Answer edited December 22, 2022 at 20:48 MST

Shark Rocket HV381 Device Page: Lower duct replacement hose for Shark HV381

Tue, 17 Jun 2025 12:30:58 -0700

I need a replacement hose for the Shark HV381. Do you know where I can purchase one? It is for the down in the bottom of the vacuum head.

⟐ Commented June 17, 2025 at 12:30 MST

Shark Rocket HV381 Device Page: How to change filters

Wed, 12 Jun 2024 07:56:17 -0700

How to change filters

⟐ Answer edited June 12, 2024 at 7:56 MST

Shark Rocket HV381 Device Page: Where do I buy belts for my Shark Rocket Duo Clean hv380? Not Amazon!

Wed, 12 Aug 2020 15:36:11 -0700

Can someone please tell me where I can purchase the replacement belts for my Shark Rocket Duo Clean model hv380? I can't find them on Amazon,either. It takes a small belt and a larger belt. Thanks in advance

⟐ Commented August 12, 2020 at 15:36 MST

Shark Rocket HV381 Device Page: Need to repair handle

Fri, 28 May 2021 18:41:17 -0700

A spring popped off the lower handle and I'm not sure where to put it back on at

Shark Rocket HV381 Device Page: Wiring schematics for power cord replacement

Mon, 19 Oct 2020 15:42:42 -0700

I need to replace power cord and need wiring diagram for Shark HV381

Shark Rocket HV381 Device Page: Where can the lower hose assembly be purchased?

Mon, 27 Jul 2020 11:03:14 -0700

Where can this lower hose assembly, circled in yellow, be purchased? If it can not be purchased, is there a recommended fix for a cracked hose?

Thank you

Shark Rocket HV381 Device Page: Stripped gears in the power head

Sat, 09 Nov 2019 15:41:04 -0700

I have a Shark HV 382 in which the gears have been stripped and will no longer turn the rollers. The drive train that turns the rollers is self-contained in an orange unit and I need the whole unit. Anyone know where I can get one? Thanks, M. R. duBois

Shark Rocket HV381 Device Page: Blue light on but brushes not spinning?

Sun, 14 Jul 2019 01:09:40 -0700

Hi my Shark brushes just stopped spinning. I have checked for blockages & fibres, all seems clear. The belt is fine also.

The blue light is on but nothing is turning?

help!

Shark Rocket HV381 Device Page: Shark HV 382 belt replacement

Thu, 06 Jun 2019 10:34:56 -0700

UPDATE: This Shark model is slightly different from those shown on the Internet. There are two small rubber belts enclosed in an orange plastic assembly. To get to this assembly, you have to remove the rubber bumper on the corner of the machine which in turn removes a small plastic corner piece that covers the screw holding the orange assembly in place. In my case, my daughter failed to remove the hair around the brush roller and it jammed to the extent that it broke the drive wheel cog that turns the brush roller. Belts were fine. My next step is to contact a repair center near me and see if I can purchase the orange drive assembly.

⟐ Edited by author June 06, 2019 at 10:34 MST

Shark Rocket HV381 Device Page: Stops running after picking up some water.

Mon, 28 Jan 2019 11:53:43 -0700

I ran over some water before I realized it now my shark stops running and picking up ,I cleaned the filter checked the rollers,is there something else that could be wrong?