iFixit - Answers With Device "Seagate External Storage"

Seagate FreeAgent Go Portable Drive: I can't add files to my Seagate FreeAgent external hard drive.

Sun, 20 Sep 2020 15:29:56 -0700

I just got a new portable hard drive, a Seagate FreeAgent 500 GB. I plugged it into my mac, and it says it can not be modified. Do I need to format it somehow before I can use it? Thanks!

⟐ Commented September 20, 2020 at 15:29 MST

Seagate external storage: Why is the drive not detected?

Mon, 12 Aug 2019 20:31:01 -0700

When I plug in the computer USB port the drive is not detected; the green led blinks and I can hear weak continuous beeps. It is a Seagate 750GB external hard drive.

⟐ Commented August 12, 2019 at 20:31 MST

Seagate Wireless Plus 2Tb: Battery replacement for Seagate Wireless Plus 2Tb?

Mon, 22 Jul 2024 13:58:05 -0700

Battery has been deteriorated since 2014.

I did teared down the devise. ordered battery on Amazone, but it does not fit model 1AYBA4.

Made lots of search, looks like Samsung Mega 6.3 i9200 battery should fit.

Kindly advise if anybody got fixed this issue.

Thank you in advance/

⟐ Commented July 22, 2024 at 13:58 MST

Seagate FreeAgent Go Portable Drive: hard drive never opens when plugged into computer

Wed, 10 Aug 2022 08:04:13 -0700

the hard drive turns on and lights up when plugged into computer but will never load or show up on desktop. Is a portable hard drive able to be fixed?

⟐ Answer deleted August 10, 2022 at 8:04 MST

Seagate FreeAgent Go Portable Drive: Error: The file or directory is corrupted and unreadable

Wed, 18 Nov 2020 04:32:20 -0700

Someone pulled the USB cable out of my computer while I was downloading files to the Seagate FreeAgent Go. P/N 9NN2A3-500, S/N 5LZ15WQV. Now I am getting this error message: Location is not available. J:\ is not accessible. The file or directory is corrupted and unreadable. I do not want to format and delete all data off the hard drive, is there another way I can fix this?

Sincerely,

Cyndee Horn

⟐ Answer deleted November 18, 2020 at 4:32 MST

Seagate Backup Plus Hub: External Hard drive not showing up?

Thu, 18 Aug 2022 01:07:54 -0700

So I recently dropped my external hard drive on accident. I know I know… theres my first problem right.

Well I thought there might still be a chance that it works. So I plugged it in to my computer and the light on it came on as well as the sound that the computer makes when I normally plug it in.

The issue is though that it doesn’t show up on my computer anywhere. The weird thing is that I can still eject it like I normally would with the eject button… Is there anything I can do to fix it or to get my files? I have them backed up for the most part, there are only a few that I don’t have.

Also I’ve looked up other questions like this and a lot of them say there is some mysterious ticking noise coming from the harddrive but mine doesn’t have any noises coming from it.

Any help would be appreciated :)

⟐ Commented August 18, 2022 at 1:07 MST

Seagate external storage: Why is it not detected?

Wed, 20 Jul 2016 13:39:52 -0700

When I plug in the computer USB port the drive is not detected; the green led blinks and I can hear weak continuous beeps. It is a Seagate 750GB external hard drive.

⟐ Answered July 20, 2016 at 13:39 MST

Seagate External Storage: How to open Seagate ST90000U2-external hdd case & remove drive

Tue, 25 Aug 2020 16:42:34 -0700

hello,

This seagate case uses 5-point screws (torx plus?), the problem is i do not know what size so as to find the appropriate driver.

any help/ideas much appreciated.

Mike

⟐ Answered August 25, 2020 at 16:42 MST

Seagate Expansion: My HDD doesn't work

Mon, 09 Jun 2025 05:54:30 -0700

My Seagate external hard drive is not working. I hear sounds of working from it.

But, when I connect to devices like computers. Android phone. TV... they don't show any reaction. What should I do to solve this problem?

⟐ Commented June 09, 2025 at 5:54 MST

Seagate External Storage: Connection problems with my Seagate?

Sun, 15 Dec 2019 13:47:05 -0700

Hello, I currently own the seagate 1Tb backup slim plus. Recently, I was was working on revit and I moved my laptop just a little bit and because of that my disk was ejected. I got the usual prompt saying my disk was not ejected properly and said ok. However as I plugged it back in, the drive is not being recognized by my laptop (Mac). The disk is also making frequent high pitched sounds that occur I would say every 7 seconds. I think the problem is a connection problem bridging from the drive to the computer. It is also not being recognized by other devices. Any help or thoughts is appreciated thank you!

⟐ Answered December 15, 2019 at 13:47 MST

Seagate External Storage: Light on, drive spinning, but unable to access files?

Thu, 26 Dec 2019 08:52:00 -0700

I have a Seagate Backup Plus 4TB USB 3.0 that has some important files I need to access on it. When I plug it in, the light turns on as normal, I can hear it spinning, but neither my Windows 10 PC or my Mac OSX 10.10.5 recognize it, and it doesn't show up in disk management either. The USB ports work fine and so does the the cable. Is there something I'm missing? Is my drive dead? Is there any way for me to access my files?

Thanks.

Eric

⟐ Answered December 26, 2019 at 8:52 MST

Seagate Expansion: Windows PCs won't detect Seagate External HDD

Fri, 25 Aug 2023 12:47:57 -0700

I have an external hard drive by Seagate, model is STEB6000403, and it won't be detected by my Windows computer. Each time I plug it in I can hear the disks spinning and the computer makes the normal "dudunk" sound whenever you plug something new into a USB port, but nothing shows up. The HDD does give two spaced beeps, probably both about a second apart before the disk stops spinning. I've tried to find somewhere official or non-official that describes these beeps as some sort of audible error code, but I have found nothing so far. I've tried a few of the solutions suggested online, those being:

Trying different ports on the computer
Using a different USB Micro B cable
Trying on a different computer

I moved on to the more "advanced" solutions where I took about the HDD. One common problem that seems to come up is that peoples drive heads get stuck so I thought I'd investigate this a possibility. Upon opening up the HDD the drive heads were not resting on the disk and in the expected position. I decided to plug the HDD into the computer with the disk exposed. The drive heads move across the disk to the center twice, each time the got to the center is when the beep occurred, then they moved back to their resting position. Does anyone have even an inkling as to how to fix this?

⟐ Answered August 25, 2023 at 12:47 MST

Seagate External Storage: Seagate Business NAS acting abnormally

Thu, 22 Dec 2022 14:22:15 -0700

I have just acquired a Seagate Business NAS 2 bay. It didn't have the original power supply, so I bought one from Amazon. It seems to work normally, but I'm unable to turn the unit off via regular methods. I connected it to my network and downloaded the requisite software. The software found it, and I can access the maintenance page via IP address in my browser. It even found the hard drives I put in there.

The problem is I'm unable to factory reset it so I can make use of all functionality. I followed the instructions in the manual and it refuses to reset. Is there anything else I can do to make this work?

⟐ Commented December 22, 2022 at 14:22 MST

Seagate Backup Plus Hub: Seagate backup plus desktop drive 4tb turns on and off.

Tue, 01 Mar 2022 22:50:34 -0700

STDT4000100 Seagate backup plus desktop drive 4tb turns on and off while connected to my computer.

⟐ Commented March 01, 2022 at 22:50 MST

Seagate External Storage: How to remove hdd from a Seagate 4TB expansion drive and access files

Wed, 25 Oct 2023 09:26:43 -0700

I have a 4TB Seagate expansion drive (long out of warranty) which was knocked off a table and will no longer power up. Can someone walk me through the process of removing the hdd from the expansion case and setting up an hdd reader to let me access the files?

⟐ Commented October 25, 2023 at 9:26 MST

Seagate External Storage: Unable to open, copy or move files 4TB Expansion Drive

Sat, 28 Aug 2021 20:25:55 -0700

Hi I have a 4Tb expansion drive that overnight stopped working in that whether it is connected to a PC or SMART TV, you can easily navigate the folders, but as soon as you wish to open one of the files, it freezes (in the case of the TV) or same of laptop but can also crash and give error msg no accessible. I have tried (also suggested by Seagate) chkdsk /f & /r, have uninstalled driver and reconnect to rebooted computer to re-install, but still no joy in access the files.

Any help will be greatly appreciated as Seagate seem to have stopped sending suggestions!

Cheers

Bill

⟐ Commented August 28, 2021 at 20:25 MST

Seagate External Storage: Clicking sound from the hard disk head

Sat, 09 Nov 2019 07:59:52 -0700

I have dropped the external Seagate backup plus 3 TB drive.

I opened it up to see if anything is stuck;

Looks like the disk rotation and heads are moving fine, except the noise.

Any suggestions? Or is this gone for good?

Here is a video:

https://youtu.be/hWBjA3D3GYY

⟐ Commented November 09, 2019 at 7:59 MST

Seagate External Storage: Type of connector for encloser?

Sun, 27 Jun 2021 20:26:53 -0700

I am looking for a powered encloser for an old hard drive I have. I think this is an SATA III? But I am not sure and don’t want to buy a bunch that won’t fit it.

⟐ Commented June 27, 2021 at 20:26 MST

Seagate External Storage: Can’t find screw bit for External HD

Sat, 12 Jun 2021 06:46:44 -0700

Can’t figure out the screw bit needed for this and that’s after going through my bits in my pro tech tool kit.

⟐ Commented June 12, 2021 at 6:46 MST

Seagate External Storage: External drive not detected, Static Charge Damage

Mon, 20 Jul 2020 04:38:02 -0700

Yesterday static charge from my body stopped my seagate external drive from working. I hear unusual clicking noise but not detected anymore. Anyone know if the data may have lost? Cheers.

Thanks guys, I am not going to touch this although I have exactly identical hard drive with same model and PN and going to use that as a donor. But will get it done by a data recovery company. Yes expensive, over £500. I had all my 15 years family photos duplicated on 3 drives and last week I sorted them all out and put them in this one drive. I was going to make a back up on another drive but this happened one day before I do the back up. Just my laziness..!

I hope the data is still available and this company can recover all the photos. It is not SSD so I hope Dan is spot on, I hope that’s the case anyway. Expecting a call from that company and will see what happens and will update guys. Appreciate for taking time to reply.

⟐ Commented July 20, 2020 at 4:38 MST