iFixit - Answers With Device "Seagate Expansion"

Seagate Expansion: My HDD doesn't work

Mon, 09 Jun 2025 05:54:30 -0700

My Seagate external hard drive is not working. I hear sounds of working from it.

But, when I connect to devices like computers. Android phone. TV... they don't show any reaction. What should I do to solve this problem?

⟐ Commented June 09, 2025 at 5:54 MST

Seagate Expansion: Windows PCs won't detect Seagate External HDD

Fri, 25 Aug 2023 12:47:57 -0700

I have an external hard drive by Seagate, model is STEB6000403, and it won't be detected by my Windows computer. Each time I plug it in I can hear the disks spinning and the computer makes the normal "dudunk" sound whenever you plug something new into a USB port, but nothing shows up. The HDD does give two spaced beeps, probably both about a second apart before the disk stops spinning. I've tried to find somewhere official or non-official that describes these beeps as some sort of audible error code, but I have found nothing so far. I've tried a few of the solutions suggested online, those being:

Trying different ports on the computer
Using a different USB Micro B cable
Trying on a different computer

I moved on to the more "advanced" solutions where I took about the HDD. One common problem that seems to come up is that peoples drive heads get stuck so I thought I'd investigate this a possibility. Upon opening up the HDD the drive heads were not resting on the disk and in the expected position. I decided to plug the HDD into the computer with the disk exposed. The drive heads move across the disk to the center twice, each time the got to the center is when the beep occurred, then they moved back to their resting position. Does anyone have even an inkling as to how to fix this?

⟐ Answered August 25, 2023 at 12:47 MST

Seagate Expansion: File names disappeared now 0000001 00000002

Tue, 28 May 2024 03:33:49 -0700

Hey guys

Would really appreciate anyones help, I dropped my external hard drive it broke, my friend managed to get it working again but all the files are now blank with 00000001 0000002 as the names. Is there anyway he can recovery the files to its original state ?

Thanks

Seagate Expansion: Why can't I find the device from My Computer?

Fri, 24 Jun 2022 09:42:45 -0700

When the device is plugged in, I see the small USB logo on the taskbar but I cannot see it in My Computer. When I click the taskbar logo, nothing happens.

⟐ Commented June 24, 2022 at 9:42 MST