I'm Kamal Hinduja, based in Geneva, Switzerland (Swiss) . Can anyone explain why my scanner shows a communication error, and what I should do to resolve it?

Thanks, Regards

Kamal Hinduja Geneva, Switzerland

⟐ Commented August 19, 2025 at 4:46 MST

⟐ Commented June 30, 2025 at 11:19 MST

⟐ Edited May 31, 2025 at 20:56 MST

However, I did not get the film slides and the folks I asked about this generally tell me the same thing: Don't chase them down UNLESS I need them; they're not the best. Well, I threw them in the adapter order from Compass Micro to have them just in case (and to even out the shipping vs order cost at something like $10 each and $5 for the 35mm holder, which is not integrated on the V550/600 holder), and they feel flimsy to me. I bought a scanner that can do film well to do it right, not use cheap adapters.

Has anyone used these V600 scanners with the Lomo adapters, with SilverFast 9? Epson Scan 2 dropped the film support and gives out free SF8 licenses, which I took and converted to an SF9 license for Apple Silicon purposes because I am ready to move to a newer Mac.

⟐ Edited by author May 08, 2023 at 21:38 MST

⟐ Commented January 16, 2023 at 1:15 MST

ADF scan head:

Direct to glass:

On my ADF equipped scanner (Scanjet Pro 2500 f1), I was trying to scan this to make a replacement print due to some damage done to the original based on the original cover. However, I noticed this issue in VueScan so I thought it was a potential communication issue. The issue also occurs with a second USB cable, so it’s a hardware issue :/.

Is there any hope in regards to fixing this without a whole new scan head (which I have from a jamming 2500 f1, but the replacement is beyond my skillset and may re-introduce the problem), or is the unit toast and it’s time to get an Epson ADF scanner? The issue with the modern HP scanners for me is they moved away from the quality they were known for in the late 2000’s, to these newer 2010’s era ones which are nowhere near as well built as the old ones. Keeping the old ones in service forever is not sustainable due to the CCFL tubes eventually going out in 100% of them, especially as they rack up operating hours.

⟐ Edited by author November 16, 2021 at 23:36 MST

I have evaluated my Epson scanners, and the situation is not dire - my V39 is good to go, the V33 has a full driver, and the V300 has an ICSA Image Capture driver (fine by me, but I want to get a V600 in the long term). If anything, Epson has done the best job at figuring this out.

At the moment, Canon does not have a MacOS 12 entry on their site, but they have 15.x drivers. Has anyone gotten these LiDE 210 scanners working, or is it a goner with Montere? If it’s a goner, I’m not worried as I have better units anyway and I have the V39. Epson has never given me a reason to fault their scanning performance - always been happy with the results, with the V39 being the best of the cheap standalone bunch out there today.

EDIT: Canon is borderline useless on the matter :/. No clear answer, no phone help left yet the LiDE 210 is still actively on the market. WTF Canon? TAKE IT OFF THE MARKET IF YOU DO NOT WANT TO SUPPORT YOUR PRODUCTS!

⟐ Edited by author November 11, 2021 at 2:22 MST

⟐ Comment deleted March 31, 2020 at 2:31 MST

. It is NOT a simple problem of moving the lock switch. I moved the switch back and forth many times. I think the black plastic rod with teeth may have been bent. I open the glass and bend the rod but still receive the code. Any idea to help? Thank you.

Diem

⟐ Commented July 14, 2019 at 22:14 MST

I am attempting to replace the exit and feed rollers in my Scansnap s300. It has meant disassembling most of the scanner. I am doing pretty well actually but having a bit of trouble reassembling things so was wondering if there is anyone out there who has done this and can answer a couple questions?

Alan

⟐ Commented June 14, 2018 at 0:53 MST

Zooming in on the speckles shows spots them to be cyan/magenta/yellow bars. I'm thinking this is being caused by a bad CCD?

I've eliminated software issues, bad USB cable, and bad power supply from the equation. It is the original lamp. Problem is, the nearest Epson repair facility is a two hour (at best) drive away from me and they've quoted me an absolutely ridiculous price to repair it.

Am I right in assuming it's a bad CCD?

How would I go about repairing this?

Whole Platen: https://i.imgur.com/Mz0MEad.jpg

Zoomed In: https://i.imgur.com/i5j8z5J.png

⟐ Edited by author June 02, 2018 at 14:20 MST

I'm ousing a 2012 iMac 27" Core i7 with the latest High Sierra OS and latest Epson driver. Any help would be appreciated.