iFixit - Answers With Device "Samsung galaxy a20e"

Samsung galaxy a20e: Samsung Galaxy A02S screen

Sun, 06 Aug 2023 18:34:54 -0700

Hello, I am looking for a screen for my Samsung Galaxy A02S (and my phone is not in the list here) but no one seems to carry them or they want more for the screen than I paid for the phone. The SN# is SM-A025U1/DS. Any information you may have would be greatly helpful and appreciated. Thank you.

MJ Foster

⟐ Answer accepted August 06, 2023 at 18:34 MST

Samsung galaxy a20e: Screen Works Until Locking Phone - Unique Issue

Mon, 01 Mar 2021 03:07:58 -0700

The issue is that when the screen is working and I press the power button or the phone locks itself after inactivity, the screen goes black.

Normally this is not an issue becuase I can press the power button to unlock my phone again, but in this case the screen stays black/wont turn on.

The phone is still operating, I can get calls, I can hear notifications, charging the phone works, but the screen just wont turn on.

The only way to make the screen work again is by holding the Volume Down key and Power together, reseting the phone and turning the screen on again. If at any point I lock the phone or it goes inactive, I have to do this again.

I’ve already tried factory resetting my phone. No luck. I’d really appreciate an answer as my phone is important to my work.

Thank you very much.

⟐ Answered March 01, 2021 at 3:07 MST

Samsung galaxy a20e: Voices are distorted and muffled

Tue, 11 Aug 2020 05:03:03 -0700

I have a new a20e. When i make or receive a call, the person on the other end sounds distorted and muffled. Its not every call but it is most calls. They can hear me ok but it sounds as thogh they have their mouth on top of a microphone and its so hard to hear them properly

⟐ Answered August 11, 2020 at 5:03 MST

Samsung galaxy a20e: How do I fix my phones black screen problem

Sat, 13 Jul 2024 10:26:43 -0700

I was on a school bus and I spilt water on my blazer and it got on my phone and it still works I can hear notifications and when people call me but the screen is completely black so I wanted to know if I could fix it myself, or if I had to get someone to fix it how much would it cost? Thank you.

⟐ Commented July 13, 2024 at 10:26 MST

Samsung galaxy a20e: Black Screen + Soft Reset + No Splash screen but phone works

Fri, 02 Jun 2023 03:07:59 -0700

Here again!

My mom's A20e LCD suddenly go to black. Black means with no light, no touch, nothing. (Note: LCD replaced 1 month ago, but don't get carried away by this information)

But it receive call (we can talk with BT), message sound and so on. In short, until just before the LCD, it works. And I feel like excluding that it's the battery because my mom is a big talker and she only charges phone in the evening.

The moment of death. During a call with me, suddenly, without the call ending, neither of them hears the other anymore. So I hang up the call, call back and... here we are.

Making a soft reset (10/20 sec Vol UP + Power) produce an intresting behavior, after 10 seconds makes a very fast and single flash. So no splash screen.

To make sure, I made a video and during this flash there is only light, no image at all. Clearly it's the LCD backlight and this is the only small instant that the screen "turns on".

Of course I don't have a LCD replacement to test, but I ask:

Percentage chance it's the LCD?
Percentage chance it's the Battery?
Percentage chance it's the Firmware?
Percentage chance it's the Kernel/Software?
Percentage chance it's the MoBo?

Thanks a lot for your help

⟐ Answer edited June 02, 2023 at 3:07 MST

Samsung galaxy a20e: Wi-Fi low range after disassembly.

Thu, 23 Sep 2021 07:46:28 -0700

Hi I’ve a problem with my Samsung Galaxy A20e

I’ve managed to change the screen, but after that Wi-Fi gives me poor signal. It goes cool near the Wi-Fi source but if you make 2 or 3 steps away it’s gone.

I have:

-Resetted everything, installed updates.

-Changed 2 times the usb board.

-Changed coaxial cables. (white and blue)

-Changed Antenna Main Cover

-Changed Antenna-Sub Mea

Seems like problem is on the logic mainboard. Maybe I’ve touched or shortcutted something but I don't think so, it looks all cool and clean.

Can somebody help?

⟐ Commented September 23, 2021 at 7:46 MST

Samsung galaxy a20e: Stuck in safe mode because of dented volume button

Wed, 26 May 2021 03:53:24 -0700

I took a bad fall at my granddaughters graduation and my phone went flying out of my hand. The phone is brand new and my case hadn't come in and it dented the volume button and is now stuck in safe mode. Can this be fixed ? Thanks

⟐ Answered May 26, 2021 at 3:53 MST

Samsung galaxy a20e: Why is my screen on my a20 blacked out with some specs of light

Tue, 21 Jul 2020 10:22:42 -0700

So I throw my how out of anger and now the screen is blacked out with only some specs of light from time to time and it still works cause i have it on vibrate and i can still hear it vibrating so please help me find out the problem and how to fix it?

Cheers Bryant

⟐ Commented July 21, 2020 at 10:22 MST

Samsung galaxy a20e: Small hole in battery

Mon, 22 Mar 2021 20:57:50 -0700

So i tried removing my phone battery of the Samsung A20 but i think i punctured a tiny hole. No flames, however there is a smell to it. Should i dispose of it.

⟐ Answered March 22, 2021 at 20:57 MST

Samsung galaxy a20e: Total Wireless won't activate my cell phone

Mon, 03 Aug 2020 09:01:46 -0700

I purchased a total wireless phone. I bought it from someone on Craigslist. Third party. I've been trying to activate it , but total Wireless won't activate it. They say the phone was never scanned at the register when it was purchased by the original owner. According to Total Wireless there's nothing that they can do to help me unless I have the receipt for it and then to also have it scanned at the original store it was purchased from. I don't have the receipt for it. I don't know what store was originally purchased from and I can't get in touch with the original owner. Is it possible to activate this phone through any other means such as changing the IMEI number is that a possibility? Is it possible to switch it to another carrier or will total Wireless prevent the device from being transferred? Is it total Wireless that is preventing me from being able to activate the phone or is it just legitimately not able to be done on their side of things.

⟐ Answered August 03, 2020 at 9:01 MST

Samsung galaxy a20e: Why is my microphone not working

Tue, 30 Dec 2025 04:50:45 -0700

When I record it doesn't record my voice it records the background

⟐ Answered December 30, 2025 at 4:50 MST

Samsung galaxy a20e: Multi touch is not working

Thu, 02 Jan 2025 01:50:02 -0700

I can touch my screen with two fingers

⟐ Answered January 02, 2025 at 1:50 MST

Samsung galaxy a20e: My phone won't charge

Sat, 21 Sep 2024 23:42:28 -0700

A few days ago I dropped my phone in a toilet, it was in my back pocket and it was working for awhile, when I woke up the touch didn't work but the phone could still turn on, I left it in rice for a couple of days and it just started working a few hours ago but it wont charge. The battery bar at the top right blinks and a notification pops up that says “your phones temperature is too low. Charging will continue when the temperature returns to normal” and my phone stays on 1% or 0%. It was charging for a quick second and got to 2% but it stopped.

⟐ Answer accepted September 21, 2024 at 23:42 MST

Samsung galaxy a20e: I have a program that blocks me from using this phone

Thu, 08 Aug 2024 15:29:23 -0700

My phone has a program that blocked me from using it. It just pops on my screen and i cant do anything

⟐ Answer accepted August 08, 2024 at 15:29 MST

Samsung galaxy a20e: Mic problem during phone call

Tue, 02 Apr 2024 18:09:45 -0700

When I make a call the other person did not hear my voice but If It is loud they they can hear my voice.

⟐ Answer edited April 02, 2024 at 18:09 MST

Samsung galaxy a20e: How do I turn up the volume of the phone?

Fri, 22 Sep 2023 10:09:56 -0700

The sound of the internal speaker is very weak, sometimes I can not hear the phone call, what is the reason?

⟐ Commented September 22, 2023 at 10:09 MST

Samsung galaxy a20e: Why is my phone overheating?

Sat, 01 Jul 2023 11:11:00 -0700

i could be playing a mobile game for 10 minutes and my screen is so hot its almost painful to touch! if someone could explain why it would be great!

⟐ Commented July 01, 2023 at 11:11 MST

Samsung galaxy a20e: My screen is cracked, got water on it but the touchscreen doesn't work

Mon, 15 Aug 2022 20:46:26 -0700

So I cracked my screen years ago, it still worked perfectly fine after that but recently I brought my phone into the bathroom and placed it face down on the counter (not realizing it was wet) and took a shower. After I realized it was wet I quickly wiped it down like I usually do but this time I couldn't touch anything, it still turns on, the mic still works ( I tested that by calling for google) etc. I restarted it in case it wasn't the water and my phone was just being funky but it still turned on (it was in the logo screen for a bit but after a few restarts it was fine). The only conclusion I came up with was the water seeped through the cracks so I did the rice trick but it didn't do much. (Also there are no visual bugs like in random lines or just blacked out parts, I don't think it got a lot of water in it but after the night passed it still the screen didn't work.) Can I do anything else or should I just go to a professional to deal with this?

⟐ Commented August 15, 2022 at 20:46 MST

Samsung galaxy a20e: Is this battery safe to use?

Fri, 01 Oct 2021 22:37:26 -0700

It has small little scratches on it I was wondering if it is safe to use or not?

⟐ Answer accepted October 01, 2021 at 22:37 MST

Samsung galaxy a20e: My phone is pressing itself after suffering a fall and a screen replac

Sat, 08 May 2021 04:16:46 -0700

It keeps pressing itself even after replacing the screen

I cant even answer calls .

When I receive calls the screen goes haywire…even when receiving text messages

Please help…..its a Samsung A20

⟐ Commented May 08, 2021 at 4:16 MST