My 14 month old (warranty expired) front loader Samsung wf45k6500av/a2 is leaking water from around the drain pump filter cap during the whole cycle.

Do you think I just need a new drain pump filter cap or is there a bigger problem?

And yes, the filter is clean, nothing seems to be lodged in the tubes either.

⟐ Answer accepted March 31, 2026 at 6:13 MST

I have a problem with the water heater.

I have a problem with the water heater in my automatic washing machine, and a code appears he.

⟐ Answered March 23, 2026 at 7:23 MST

My Samsung washing machine stopped and powered off mid cycle I think. It will not turn on. The door will not open. It is 1.5 years old. The year warranty ended in January.

Things I've tried:

- Checking the breaker, resetting it (off and back on).

- Testing the breaker itself to make sure it trips properly.

- Turning the breaker/power off for 10+ minutes then back on.

Note: The washer is on its own breaker and nothing else is plugged into the same outlet.

- Plugged something else into the outlet to confirm that it does indeed have power.

- Drained the liquid inside and cleaned the filter

I have removed the top panel and briefly examined the main PCB and other visible connections to see if anything was obviously loose. I have not removed the front panel.

I'm also not sure how to manually unlock the door, as I see no obvious tab to pull.

I have a multimeter, but have barely used it in the past, but with some help, I can check for continuity or for power somewhere if someone can suggest a place.

Im not quite aure where a fuse would be located on the PCB or washer in general, but maybe that is something to check?

Do you have any suggestions of things to try?

⟐ Commented March 22, 2026 at 3:58 MST

⟐ Commented March 04, 2026 at 1:31 MST

⟐ Commented January 27, 2026 at 1:55 MST

About a year ago (almost to the day!!!), I had a load of washing that I couldn't get out of my washer because the door wouldn't open. Upon investigation I found that the door interlock has burnt out. I'm not sure what the piece is called that connects to the interlock (connector block?), but it was badly burnt and slightly melted, although the 3 metal contacts were still intact. Some of the interlock was damaged too, so I bought a new interlock and fit it to the burnt connector and it has been fine since. But this evening during a wash, my machine started beeping to say there was a door error - that it wasn't closed. When I pushed on the door, I heard a buzzing noise and the lock icon was shown on the display, but when I tried to rerun the wash, it said the same error. I'm not sure what to do? Do I buy a new interlock, or is the connector the problem - if so are these replaceable too, or does it mean I need a new machine? :(

⟐ Answer accepted January 22, 2026 at 12:14 MST

How does the machine sense if the door is closed/locked? Is there a prox switch or is it measuring psi on the latch?

Is there a specific schematic for that part? Thanks

⟐ Answer accepted January 22, 2026 at 12:08 MST

⟐ Answer accepted January 22, 2026 at 12:06 MST

⟐ Answer accepted January 22, 2026 at 8:40 MST

Stated it need two parts Motor Stator DC31-00124A and Washer Motor Position Hall sensor.

I replaced both and now water goes in in small bursts lasting maybe 2-3 seconds then water shuts off for a few seconds then water comes in again for 2-3 seconds. This goes on for about a minute maybe then stops. No error codes time still showing but not counting down. Tub never moves during any of this time. There is a noise sounding like the motor but tub doesnt move. Tub moves very easily if you move it by hand.

please help

⟐ Commented January 12, 2026 at 19:02 MST

⟐ Commented January 02, 2026 at 2:14 MST

⟐ Answered December 17, 2025 at 0:31 MST

⟐ Answered December 11, 2025 at 12:01 MST

The error code 3E keeps showing up on the machine at the start of the cycle. It won’t spin or start a rinse cycle or anything. I run the machine on test mode and when I select either spin or rinse it comes up with the error. I took the motor out and checked the bushes and they are all fine, but when I remove the top of the washing machine and play around with the wire harnessing and making sure plugs are pushed all the way in (I don’t really feel like I do anything to them) it starts working again! I have done this twice now and then it will stop working again after 4 or 5 washes. I’m not sure what would be causing it but I’m hoping someone could help me narrow it down so I can get it fixed permanently without having to get a new machine. Cheers

⟐ Commented November 25, 2025 at 10:35 MST

⟐ Answer edited November 18, 2025 at 1:18 MST

While I wait seemingly forever for Samsung techs to contact me to schedule a service call, I’m hoping for some guidance in the very least to get the wet clothes out of my drum.

I have a:

Bespoke 5.3-cu ft High Efficiency Stackable WF53BB8700ATUS

Steam Cycle Smart Front-Load Washer (Silver

Steel) ENERGY STAR

Purchased in July 2023.

I was washing clothes when I got an alert from my SmartThings app which said: “check water draining system.”

It became unresponsive after that, it was still lit up and “alive” but wouldn’t do anything, even through the SmartThings app.

Suddenly all power to it went out. To note, I have this stacked, with the dryer on top. I’m not able to move it on my own to get into anything on the top panel of the washing machine.

The dryer still has full power and is fully working - I have only one plug for both devices.

I’ve unplugged it and waited 30 min before plugging in, nothing.

I’ve flipped the circuit board, nothing,

I drained ALL of the water and cleared out the filter which was pretty clean to begin with.

Is there anything else I can do? I just want to get this door opened.

⟐ Answered October 24, 2025 at 22:06 MST

washing machine has no hot water. I have tested thermistor it appears fine. ohms resistance drops with hand heat. element is fine 2.2 ohms but when on washing cycle no hot water is created ive attached crocerdial clips to power input on element no voltage detected on terminal on heat part of cycle . I have replaced pcb board b dc92 02140a note no error coded shown on machine. I am out of ideas

⟐ Commented October 20, 2025 at 8:42 MST

Lint filter is clear

Waste hose is clear with no kinks

Drain pump replaced

Hoses from drum to pump clear

Water level sensor clear but not replaced.

Any ideas

⟐ Edited October 02, 2025 at 17:37 MST