Samsung Refrigerator RFG297HD: Ice is forming in the bottom of the refrigerator

Tue, 16 Jun 2026 08:41:54 -0700

Ice is forming in the bottom of the refrigerator beneath the bottom drawer. This thin sheet of ice makes it hard to open the bottom drawer. I have tried the defrost mode and unplugging the refrigerator to let it thaw out. Once back in operation, it starts form ice again. Thank you in advance for your help!

⟐ Answer edited June 16, 2026 at 8:41 MST

Samsung Refrigerator RFG297HD: The freezer in my refrigerator freezer isn't freezing

Thu, 12 Feb 2026 14:51:21 -0700

My elderly dad and step-mom have a nice refrigerator/freezer which hasn’t worked well for the past few years. It’s always the same problem. The refrigerator is fine but the freezer will occasionally quit freezing resulting in items spoiling by the time they realize it. After it’s emptied out and cleaned, it still doesn’t work. They call in a repair person and it usually starts working but they’ve never been able to convey to me what was wrong. Sometimes the repair person can’t figure it out but a month or so later, it just starts working again. (They have some forgetfulness problems). It’s broken again and they can’t afford the repairman (who may or may not be able to fix it). Any suggestions? It’s possible that they are doing something incorrectly.

It’s a Samsung - model number RFG297HDRS/XAA

It is dated July 2011

⟐ Answer edited February 12, 2026 at 14:51 MST

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Samsung Refrigerator RFG297HD: Ice is forming in the bottom of the refrigerator

Samsung Refrigerator RFG297HD: The freezer in my refrigerator freezer isn't freezing