Bought this refrigerator couple years back. All is good, until a few hours ago... as water stopped coming out of the dispenser. Recently (about a month ago) changed the water filter (used Samsumg filter) and all was well until today.

• - Note that water stopped coming out all of a sudden. My wife used it a few minutes ago to get some water... but now no more water comes out of the dispenser.
• - When I remove the filter, water is getting dispensed at good speed, but when I put back the filter (the same that I was using the last 30 days), water stops.
• - I bought a different filter and see the same result. Not even sputtering (the thing that usually happens the first few minutes when a new filter gets inserted)... it's like blank.. no water at all.
• - Can hear the humming sound when the dispenser gets clicked.
• - No leakage.
• - All the other lights on the control panel are glowing.
• - Emptied ice bucket and see that new ice is being made.

⟐ Answered January 01, 2025 at 18:43 MST

Symptoms:

1. Both Freezer and Fridge not cooling.
2. The compressor is humming. It starts off a bit loudly when the unit is unplugged and plugged back in but within seconds goes to a slight humming noise.
3. The compressor is warm but not hot
4. The condenser fan is always running.
5. Condenser coils were very very dirty. I have cleaned them now.
6. Condenser coils are at room temperature/cold to touch. Not warming at all
7. I have not checked the evaporator yet. No signs of frosting both in the freezer and fridge.

⟐ Answer accepted December 11, 2023 at 16:13 MST

I bought a house with a Samsung RF42887HARS french door fridge and it’s not dispensing water or ice. When pressing the buttons for water or ice you hear the button click but that’s it. I recall owing a Samsung side-by-side fridge and when pressing the buttons I should hear motor running from the ice maker or a humm from the water solenoid.

I tried defrosting, replacing the water filter, and checking rear bottom right solenoid after looking at some troubleshooting instructions on Youtube. The solenoid appears to be fine. I guess the only thing left is the solenoid behind the water filter but could it cause the ice maker not to run dispense motor or could it be the dispense buttons?

⟐ Edited December 11, 2023 at 16:03 MST

⟐ Answer accepted October 04, 2024 at 8:36 MST

I took the ice maker out and it was full of ice, just not dropping the cubes. I’m guessing it’s the auger motor, but may be the ice maker. Is there any way to tell? What is your opinion. Both parts are pricey and I would hate to order the wrong part. Doing some reading it looks Samsung auger motor has been a problem.

Thanks for you help.

⟐ Answered April 01, 2025 at 10:13 MST

however I believe it might be the display because the display says the temps are right and then about an hour later they say it's -8 when it's only 38*F inside the freezer.

Components Replaced:

Compressor (It leaked refrigerant when we got it, and then the motor locked up so we had it replaced) We didn't replace it someone else did, we have a friend who works in hvac and does fridge repairs

Temp Sensors in the freezer (Both the defrost temp sensor & the regular freezer temp sensors in the ceiling)

Main PCB (Bit of a story I bought a remanned one from amazon replaced it, but the freezer stopped freezing entirely... like even after 6 to 8 hours it was still at room temp.)

I'm more leaning towards the Main PCB (See the comment above as to why if it freezes before on the old pcb but takes 6 to 8 hours but the remanned board doesn't) my real question is do I buy the bullet and get a new pcb from a supplier or do I buy that control panel with the temp display on it that keeps redirecting to the auto set temp after an hour when the freezer still sits at 38*F

or is there something else I'm missing?

⟐ Answer edited January 22, 2026 at 15:38 MST

Refrigerator model RF4287HARS/XAA

⟐ Edited December 11, 2023 at 16:37 MST

⟐ Edited December 11, 2023 at 16:18 MST

Samsung RF4287HARS. Ice dispenser stopped producing any ice. Replaced ice dispensing switch. I see there is nothing to depress the button on the new switch. If I manually depress it, I hear the ice maker trying to do something. I see a hole that looks like something should come in from the lever to the switch but there isn't anything. What am I missing??

⟐ Edited December 11, 2023 at 15:57 MST

The cold spot causing the exterior condensation appears to be located behind the deli tray which is not accessible by removing the Twin Cooler cover.

Installed horseshoe clip to adjust the door and cleaned the drip pan, cooling coils and end of drain lines. Interior icing continued so I removed the cover and found an ice jam in the evaporator pan and drain. Melted ice with hot water, verified that the pan drained down to the drip pan and restarted fridge.

Condensation was not fixed. However, the temperature at the spot was somewhat warmer.

Samsung suggested an 8-hour manual defrost which did not fix the exterior condensation problem.

Unless this has been going on unobserved for the past 10 years, I assume that a block of ice either shifted components or damaged insulation.

Any suggestions?

⟐ Edited December 11, 2023 at 16:22 MST