Model RF62HEPN1/XEF (3 door / french door)

Water flows from behind the plastic "cover grille" onto the bottom and then freezes.

My guess is that it's supposed to evaporate when it flows behind said grille, but am not an expert.

It takes only a few days for ice to start building up and seems to be a continuous process

Any help would be appreciated

here's some pictures of the tube

Turns the little brown bit (where the tube slides over) was sealed shut in a "V shape" (during production)

when i pushed it from the sides (to open it up) it just broke into pieces, (but the tub still slides over)

if you confirm that this not normal (being sealed) , then this means we had the problem since we bought the fridge....

⟐ Answer edited January 23, 2026 at 9:41 MST