iFixit - Active Questions With Device "Samsung Laptop"

Galaxy Book3 Pro 16": My charger burnt my charging port

Tue, 21 Apr 2026 18:35:31 -0700

My charger was dead so I thought it was the powerbox so I removed it and connected it directly and the port exploded and burnt

⟐ Answered April 21, 2026 at 18:35 MST

Samsung Laptop: Changing SSD on Galaxy book 4 360

Fri, 17 Apr 2026 19:35:13 -0700

How do I go about changing my SSD on my Galaxy book for 360?

⟐ Answered April 17, 2026 at 19:35 MST

Samsung NP350V5C-S0QAE: Unknown USB Device (Port Reset Failed) with all storage devices - Samsung NP350V5C-S0QAE

Wed, 15 Apr 2026 19:19:00 -0700

My Samsung NP350V5C-S0QAE laptop is experiencing a universal USB issue. When I connect any external storage device (USB flash drive or external HDD), I get an "Unknown USB Device (Port Reset Failed)" error in Device Manager.

Interestingly, simple USB devices like a mouse or keyboard work perfectly on all ports. The issue occurs on both the motherboard-integrated ports (left side) and the secondary USB assembly board ports (right side).

What I have tried so far:

1. Uninstalling all USB controllers and Root Hubs in Device Manager and restarting.

2. Disabling "USB Selective Suspend" in Power Options.

3. Unchecking "Allow the computer to turn off this device to save power" for all USB Hubs in Device Manager.

4. Performing a hard reset (removing battery/charger and holding the power button for 60 seconds).

5. Toggling "Fast BIOS Mode" and "USB Charge" settings in the BIOS.

6. Updating drivers via Samsung Update.

My battery works normally and the laptop does not shut down randomly. Since the problem affects all ports only when high-power/storage devices are connected, I suspect a 5V power delivery issue on the motherboard or a specific Intel USB 3.0 controller failure.

Has anyone encountered this specific "Port Reset Failed" behavior on this model, and is there a known board-level fix or a specific driver version that resolves this?

Samsung NP-N150-JPB1US: It is not turning on and it is indicating that is it is changing

Sat, 04 Apr 2026 14:01:26 -0700

It is not turning on and it is indicating that is it is changing

⟐ Commented April 04, 2026 at 14:01 MST

Samsung 351U: Why is it switching itself off

Fri, 27 Feb 2026 06:57:27 -0700

My laptop works on charger and when I switch it on while on charger, it switches itself off

⟐ Answered February 27, 2026 at 6:57 MST

Samsung Laptop: No Bluetooth on Galaxy Book 5 360

Tue, 10 Feb 2026 08:29:19 -0700

Although the laptop sometimes recognises other Samsun equipment it will not maintain a Bluetooth connection with them - or any other Bluetooth device

⟐ Answer edited February 10, 2026 at 8:29 MST

Galaxy Book3 Ultra: What are the thermal pad thickness for book 3 ultra (i9 version)

Sat, 31 Jan 2026 20:34:15 -0700

my pc is overheating, and I want to change the thermal pad and paste, but I don't know the thickness to buy a new thermal pad. Please help me.

Galaxy Book3 360 13": Keys randomly stops working

Mon, 26 Jan 2026 08:10:26 -0700

Keys J K L Ç ~ and Return (Brazilian ABNT2 layout) randomly stops working. Sometimes, pressing them really hard will input the key, sometimes only lightly pressing them, most of the times they simply do not respond at all. Anyone going through similar issues?

Samsung NP-R440: My laptop won't turn on

Mon, 29 Dec 2025 01:37:41 -0700

my laptop It won't turn on The battery isn't failing, I don't know what it could be.

⟐ Answered December 29, 2025 at 1:37 MST

Samsung Laptop: set up box cable hdmi is not auto engaged .how to fix it?

Mon, 08 Dec 2025 08:02:10 -0700

My set up box cable hdmi is not auto engaged .how to fix it?

⟐ Edited December 08, 2025 at 8:02 MST

Samsung Laptop: How can I fix this HDMI issue?

Mon, 08 Dec 2025 07:54:30 -0700

I have a samsung rv515 laptop that has a broken laptop screen and can't see through it. When i turn it on and connect it to hdmi, nothing shows up. I waited about 5 minutes before connecting it to the tv. I have did this before when the screen was not broken. However, it seems to me that there must be a boot up problem. Any Suggestions? I have no idea what to do with this.

⟐ Answered December 08, 2025 at 7:54 MST

Galaxy Book3 Pro 14": My laptop hinge broken on left side cant close?

Tue, 02 Dec 2025 21:37:56 -0700

my laptop hinge broken on left side cant close ?

Galaxy Book3 360 13": How to fix hinge screen is detach from keyboard

Sun, 30 Nov 2025 01:58:33 -0700

AT THE BOTTOM OF SCREEN THERE IS SWELLNESS AND LAPTOP IS WORKING WELL FROM SOFTWARE SIDE

front side

back side

Galaxy Book3 Pro 360: What it means if my laptop stops working and blinks red and blue

Sat, 29 Nov 2025 09:44:18 -0700

It started smoking a small strand after i saw and touched what i thought was a melted something at first but may have been a wire then it turned off randomly the monitor switched off first but the keyboard kept working and showing light while the screen stayed off. P.s prior to this one corner of the laptop was pryed open by the hinges underneath so dust may have entered.

⟐ Commented November 29, 2025 at 9:44 MST

Samsung ATIV Book 9 Lite: Hard drive location and mother board blueprint

Fri, 28 Nov 2025 02:14:10 -0700

Help finding the hard drive

⟐ Answered November 28, 2025 at 2:14 MST

Galaxy Book 12”: How to make my laptop operates fast

Tue, 25 Nov 2025 10:55:13 -0700

My laptop operates very slow. How can i make it operates faster?

Samsung R510: Why is my power adapter overheating?

Sun, 09 Nov 2025 16:53:22 -0700

How to fix it when is overheating

⟐ Answered November 09, 2025 at 16:53 MST

Samsung Odyssey Neo G9 47": Two thin black vertical bands near the center of screen

Thu, 06 Nov 2025 09:43:42 -0700

Hello, I bought three of these Samsung Odyssey Neo G9 47" monitors to try to Frankenstein into a working monitor. Two had cracked screens and one had an intact screen, it just would not power on.

Unfortunately one is a different enough model that the parts are not the same inside. However I was able to swap parts from one with a cracked screen to the one with a screen that is not cracked.

Initially it was not powering on but after I swapped out the boards it powered on just fine. However it has two thin black bands equally distant from the center one left of center and one right of center. They are about the width of maybe a thin chopstick.

Each one is about 2 inches from the center.

The menu option that floats around the screen shows the bands as it passes through them. When I plug it into my laptop it works, aside from those two black bands. I have tried several different variations of the boards and it doesn't make a difference. I have reseated all of the cables that go to the boards, but not anything on the panel side.

I'd love some help on this.

Samsung R510: Operating system not found

Fri, 31 Oct 2025 14:54:36 -0700

When I turn on it displays operating system not found

⟐ Answer edited October 31, 2025 at 14:54 MST

Samsung NP R580 JBB2: Samsung Notebook R580 Randomly Shutting Down

Wed, 29 Oct 2025 08:09:14 -0700

Hi team,

My Samsung r580 laptop keeps shutting down for no reason. I have removed and cleaned fan...it seems to be working great. So I don't think it is being caused by overheating? Any other suggestions on what I can do to fix?

Cheers

Josh

⟐ Commented October 29, 2025 at 8:09 MST