iFixit - Answers With Device "Samsung Galaxy Watch Active2"

Samsung Galaxy Watch Active2: My touch screen doesn't seem to be working on my Samsung Active2 watch

Sun, 28 Sep 2025 02:13:45 -0700

The screen on my watch doesn’t seem to be working. I can’t get into any of the widgets. It doesn’t seem to be “feeling” my taps. Is this repairable?

⟐ Answered September 28, 2025 at 2:13 MST

Samsung Galaxy Watch Active2: stuck on rebooting screen not turning on

Fri, 25 Aug 2023 12:49:06 -0700

rebooting screen loop keeps appearing and then disappears without turn on

⟐ Commented August 25, 2023 at 12:49 MST

Samsung Galaxy Watch Active2: back disc wont stay on

Mon, 07 Aug 2023 00:42:04 -0700

The disc on the back will not stay on

⟐ Commented August 07, 2023 at 0:42 MST

Samsung Galaxy Watch Active2: Watch stuck in reboot after possible water damage

Mon, 01 Jul 2024 00:56:36 -0700

I went into hot water with my watch, after i noticed that it kept opening samsung pay (like the top button was always pressed)

Now it keeps rebooting and doesn't turn on like the power button was pressed

Anything i can do?

⟐ Commented July 01, 2024 at 0:56 MST

Samsung Galaxy Watch Active2: My watch screen opened up

Thu, 04 Apr 2024 04:47:33 -0700

I went swimming and i put the watch next to the pool but it fell into the pool, the screen popped out and when i let it dry it still doesnt turn on what can i do to fix it or is it gone forever?

⟐ Commented April 04, 2024 at 4:47 MST

Samsung Galaxy Watch Active2: Power button of my watch is not working

Fri, 05 Nov 2021 04:03:10 -0700

The power button of my watch is not working, Now I can’t turn it on please give me a solution to at least make it turn on

Help!!

⟐ Commented November 05, 2021 at 4:03 MST

Samsung Galaxy Watch Active2: Galaxy Watch Active2 Vibrator stopped working any ideas how to fix?

Mon, 30 Aug 2021 09:50:16 -0700

Galaxy Watch Active2 Vibrator stopped working completely… any ideas on how to fix or replace it? Thanks.

Samsung Galaxy Watch Active2: The little cover for the sensor came off

Mon, 26 Jul 2021 05:17:24 -0700

The little disc that covers the heart monitor has came off the adhesive seems to have melted? and the little rubber band around the outside is all twisted can I just glue this back down?

Samsung Galaxy Watch Active2: My watch does not power on, or charge

Thu, 22 Feb 2024 10:02:58 -0700

Watch will not power on anymore, will not charge either

⟐ Commented February 22, 2024 at 10:02 MST

Samsung Galaxy Watch Active2: How to safely disassemble watch while bootlooping?

Fri, 21 Apr 2023 08:11:49 -0700

Watch previously experienced water damage 3 weeks ago. I opened the caseback and left it in a bag of silica beads for 2 weeks to dry. It seemed to worked fine afterwards... up until until today.

Watch has been stuck in a bootloop for about an hour. I want to disassemble the watch and remove the battery so I can safely clean the insides with isopropyl alcohol.

Watch won't turn off. I am concerned about damaging the watch if I try disassembling the watch while it is on. How should I go about disassembly? Will the battery be damaged if I just let it bootloop until it runs out of charge?

Occasionally, the watch is able to boot up properly for a few seconds before going into a bootloop again. If I try to power off when it's able to boot up properly, sometimes it stays powered off for maybe 30 seconds, other times it starts bootlooping again immediately after I press power off.

Watch is out of warranty

⟐ Commented April 21, 2023 at 8:11 MST

Samsung Galaxy Watch Active2: Suspected water damage, black screen but still vibrates

Sat, 20 Aug 2022 23:13:57 -0700

I wore my watch in the shower and in water for two years before I realized it really shouldn’t be used in water. I had some weird issues with the screen turning green and then the screen went black but showed a small white line flickering near the top when I would try to reboot (holding one button and two). It showed still connected on my phone, and the vibration still works if I press the screen. I left it alone for the last month (no charging) hoping maybe it had water inside that needed to dry out but today it’s the same situation: still vibrates, black screen with tiny white line flickering, won’t reboot. It seems there’s still something working inside the watch, I’m considering taking it apart and drying it out if I can find water inside, but my concern is I can’t turn the watch off. It still vibrates and shows the white line when I hold the buttons, so my question is if I take it apart while still partly on, will I damage it further? Am I wrong that it’s on at all? Thank you!

⟐ Answer edited August 20, 2022 at 23:13 MST

Samsung Galaxy Watch Active2: The watch was left in the sun and the back came off.

Thu, 24 Jun 2021 06:36:28 -0700

Can the back be reinstalled?

⟐ Answer edited June 24, 2021 at 6:36 MST

Samsung Galaxy Watch Active2: My watch is blinking a partially white screen after some water damage?

Fri, 22 Dec 2023 23:22:26 -0700

I got stuck in a rain and the my watch started flashing a partial white screen where you could still see the background.. Once it dried, it started working again but when I charged it the blinking came back. I rebooted and it was better but odes this white screen blinking from time to time.

⟐ Answered December 22, 2023 at 23:22 MST

Samsung Galaxy Watch Active2: The appearance of the word "reboot" after submerging it in water, and

Tue, 10 Oct 2023 17:24:41 -0700

I was swimming in the pool when the word 'reboot' appeared on the screen, and then the screen stopped working. I tried to restart it, but it was no use.

Note: Some time has passed since this incident.

⟐ Answered October 10, 2023 at 17:24 MST

Samsung Galaxy Watch Active2: Touchscreen not working properly after possible water damage

Thu, 06 Jul 2023 05:04:44 -0700

I got the watch (44mm model) in late 2019 and have been using it pretty much every day since.

In autumn 2022 I noticed that the display suddenly started sliding to the side when I pressed hard enough. In late 2022 it completely came off and I had it repaired in one of those official unofficial service centers (apparently licensed by Samsung but they do their own repairs), which was almost 100€ (got lucky and there was a promotion). They replaced the full top part and told me that the watch was now basically like a new one. They also give you 6 additional months of warranty, which ended about 3 weeks ago.

I sometimes shower with the watch on when it's really dirty (maybe once a week, have been doing that since I got it) and I did so too on Sunday. As usual, I used the special "water mode", then had it expel the water twice. Afterwards I put it on a table and when I came back later, it was stuck in some weird reboot loop: Showing "Samsung... rebooting" for a couple of seconds, then a black screen for a couple of seconds - and repeat.

I managed to get it to start back up by pressing the on/off button for 30 seconds but since then the touchscreen has been acting up: Sometimes it doesn't react at all, then it's swiping left on its own or registering a continuous touch, even though I only swiped once.

I called the service center but they said that I'm going to have to pay for the repair again and the promotion has ended in the meantime, so no idea how much it will be.

Question 1: Is it okay to charge the watch if everything else (sleep tracking,...) is still working fine (it's just the touchscreen that's kind of messed up, I think)?

Question 2: Is there anything I can do to fix the watch? I'm able to use a screwdriver but I don't know much about electronics.

⟐ Commented July 06, 2023 at 5:04 MST

Samsung Galaxy Watch Active2: Watch is charging but won't turn on after water damage repair.

Thu, 22 Jun 2023 10:22:43 -0700

I took apart my Galaxy Watch Active2, disconnected the battery and cleaned the inside with isopropyl alcohol after it was stuck in a boot loop from what I assume was water damage. After putting it back together and putting it on the charger, it shows that it's charging but won't turn on when I press and hold the power button.

⟐ Answered June 22, 2023 at 10:22 MST

Samsung Galaxy Watch Active2: Part of my touch screen is not working. Any fixes?

Tue, 07 Mar 2023 20:24:11 -0700

I would say it is possible it is due to water, but i did the touch diagnostic test, and the middle vertical area doesn't respond to touch, but the other side thirds do. Should I take apart and see if I can clean anything?

⟐ Answered March 07, 2023 at 20:24 MST

Samsung Galaxy Watch Active2: After replacing battery, Galaxy watch shuts off to "cool down"

Wed, 11 Jan 2023 01:53:33 -0700

I assume that there's a battery temperature sensor that did not get properly reconnected, but I can't find anything that would tell me where to look. The watch is fully charged. I can turn it on, but within 15 seconds, the screen says "Watch turned off to cool down", and then it shuts down.

⟐ Commented January 11, 2023 at 1:53 MST

Samsung Galaxy Watch Active2: Is it possible to just change the case?

Thu, 25 Nov 2021 02:31:29 -0700

I’ve got a pink version of the watch by accident and they just sit and I can’t do anything with them, because I don’t really want to wear pink watch. Could I just but a broken watch for like 20 bux and change the case by completely reassembling the watch?

⟐ Answer accepted November 25, 2021 at 2:31 MST

Samsung Galaxy Watch Active2: Black Screen Display even when turned on

Thu, 18 Nov 2021 08:40:05 -0700

It looks like it got water damage or something, it just displays a black screen. I know it is on because I can see on the wearable app it is and I can hear it vibrate. However, it just displays a black screen. I tried multiple things to try and fix it like power button tricks and such but nothing seems to be working for me. looks like I’m going to need to get it fixed or get a new one.

⟐ Commented November 18, 2021 at 8:40 MST