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<title><![CDATA[iFixit - Answers With Device &quot;Samsung Galaxy S8 Active&quot;]]></title>
<link>https://www.ifixit.com/Answers/Device/Samsung_Galaxy_S8_Active?rss=yes</link>
<description><![CDATA[Top Questions according to your query. Only showing &quot;Samsung Galaxy S8 Active&quot; questions.]]></description>
<language>en-US</language>
<pubDate>Sun, 26 Apr 2026 09:46:02 -0700</pubDate>
<item>
<title><![CDATA[Samsung Galaxy S8 Active: Battery replacement supplier s8 active]]></title>
<description><![CDATA[<p>Does anyone have a lead on a replacement battery supplier for this Samsung galaxy s8 active? Can not seem to locate a battery for this model. No back housing/battery covers either…</p>

<p>⟐ Answered April 27, 2019 at 14:30 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/554969/Battery+replacement+supplier+s8+active</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/554969</guid>
<pubDate>Sat, 27 Apr 2019 14:30:47 -0700</pubDate>
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<item>
<title><![CDATA[Samsung Galaxy S8 Active: S8 Motherboard Components Overheating]]></title>
<description><![CDATA[<p>Hello.</p>

<p>I just recieved a Galaxy S8 active with diagnosed battery swelling. This repair should've been a breeze, but when I put in a new battery the phone powered on but became very hot very quickly. Specifically, the two shielded components on the motherboard on the left side of the battery. Everything else was at a normal temperature except for those two components.</p>

<p>The battery is OEM and brand new.</p>

<p>My theory is that this is an underlying issue that caused the previous battery to swell up and stop functioning.</p>

<p>The components heat up to very hot temperatures (almost too hot to touch) in mere seconds and when the phone is turned off, it cools down in seconds as well.</p>

<p>Side Note: There were a few (under 5) small bugs, black, and smaller than ants in the phone. IDK if this is relevant or if they just got in during shipping.</p>

<p>Anyways, if I seal up the phone and send it on its merry way, I think this new battery will swell up as well. I have never encountered an issue like this and any help would be appreciated.</p>

<p>Side Note  2: The phone is not water damaged. It turns on just fine and the indicators are still white.</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/yEqnNUhCTIotFOpv.standard" width="282" height="158" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/yEqnNUhCTIotFOpv.huge&quot;, '', 'width=1600,height=900')" /></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/1TRGDaUVYZCBHLmW.standard" width="127" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/1TRGDaUVYZCBHLmW.huge&quot;, '', 'width=675,height=1200')" /></div>

<div class="clearer"></div><div class="headerContainer"><h3 id="Section_Update_11_29_Num_2019" class="header">Update (11/29/2019)</h3></div>

<p>Thanks for the reply.</p>

<p>I disconnected everything and then plugged in the screen and battery to the motherboard. It wouldnt turn on. I plugged in the daughter board, plugged the phone in and then it turned on. It remained on when the charger was disconnected and still heated up exactly as before.   While doing that, I noticed a dent on the shield, as if it had been impacted. Could a component have been knocked loose/off by that? On the back cover, there is no evidence if an impact.</p>

<p>I'm very new to microsoldering, so any of that is risky at best.</p>

<p>Have I hit a dead end, or are there more avenues for me to explore?</p>

<p>EDIT: I've been disconnecting components one by one and booting up the phone. I disconnected everything, including the daughterboard, and the phone booted up and heated up. It seems that the last test was a fluke and the daughterboard is not a factor.</p>

<p>EDIT 2: I put the S8 Active battery in a spare regular S8 and the same issue happened with the S8. It must be a bad/low quality battery. OEM my @$$.</p>

<p>EDIT 3: Okay, this repair has been a wreck. I tried to use the S8 battery on the S8 Active and see if it heats up. The battery was still in the S8, and after a few minutes of smashing the two phones together I decided to remove it. I guess I was hasty because of how frustrating this is so I punctured the battery. I ended up taping the hole and taking the battery outside to wait out the heating. Luckily the battery had less than 10%. Catastrophe neutralized. Later, I plugged in the S8 without a battery. It turned on but still heated up. &gt;:[      Maybe this is the normal operating temperature, but it can't be felt from under the back cover? I'm going to put the battery and cover in and do some side by side tests with another phone.</p>

<div class="clearer"></div><div class="headerContainer"><h3 id="Section_Update_11_29_Num_2019_1" class="header">Update (11/29/2019)</h3></div>

<p>*DEEP INHALE*</p>

<p>OKAY, so I'm smol brain.</p>

<p>There was never a problem.</p>

<p>I took a look at the wireless charging pad and accompanying plastic pieces , and there was insulating tape on the part that surrounds the above mentioned components. I guess I never turned an S8 on without putting that cover on. It wasn't overheating, it was just fine. The battery is isolated from the above mentioned components and I assume very little heat gets through the insulation. I wasted three  hours and destroyed an S8 battery because I'm so dumb. I hope at least one person found this amusing.</p>

<p>⟐ Edited by author November 29, 2019 at 18:06 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/604257/S8+Motherboard+Components+Overheating</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/604257</guid>
<pubDate>Fri, 29 Nov 2019 18:06:36 -0700</pubDate>
</item>
<item>
<title><![CDATA[Samsung Galaxy S8 Active: Samsung S8 active overheating]]></title>
<description><![CDATA[<p>Everything turned on normally, heating at around 50°C on the motherboard whilst charging</p>

<p>here are the temperatures, hope y'all can help me</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/JFqSrCgO1Ao3ZNek.standard" width="65" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/JFqSrCgO1Ao3ZNek.full&quot;, '', 'width=810,height=2846')" /></div>

<p>⟐ Answered February 16, 2025 at 10:33 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/888008/Samsung+S8+active+overheating</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/888008</guid>
<pubDate>Sun, 16 Feb 2025 10:33:37 -0700</pubDate>
</item>
<item>
<title><![CDATA[Samsung Galaxy S8 Active: Daughterboard for model SM-G892U]]></title>
<description><![CDATA[<p>Hi so my Samsung S8 Active (SM-G892U)(T-Mobile) has a crumpled USB port.  The internal pins are all meshed up. It'll charge but seems dangerous considering USB C power and doesn't obviously sit properly.</p>

<p>I am trying to find a daughterboard but everything I can find references the AT&amp;T model number (SM-G892A).</p>

<p>Does this matter, are all the parts interchangeable?  I know the daughterboard connects the cell antennas too which makes me worried if it isn't the exact part.</p>

<p>I figure while I'm in there it'll make sense to replace the battery too.</p>

<p>⟐ Commented April 24, 2022 at 9:44 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/730259/Daughterboard+for+model+SM-G892U</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/730259</guid>
<pubDate>Sun, 24 Apr 2022 09:44:24 -0700</pubDate>
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<item>
<title><![CDATA[Samsung Galaxy S8 Active: It has severe water damage, how do I retrieve and clear the memory?]]></title>
<description><![CDATA[<p>Severe water damage in my Samsung S8 Active. Is there a way to retrieve data or at least clear ALL the data stored in the phone? I plug it in and a green screen comes on, that’s all. If I open it up and could I dry it out and then retrieve or clear the contents? PLEASE HELP</p>

<p>⟐ Commented October 07, 2020 at 10:11 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/576094/It+has+severe+water+damage,+how+do+I+retrieve+and+clear+the+memory</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/576094</guid>
<pubDate>Wed, 07 Oct 2020 10:11:20 -0700</pubDate>
</item>
<item>
<title><![CDATA[Samsung Galaxy S8 Active: Will a S8 fingerprint sensor work on the S8 Active?]]></title>
<description><![CDATA[<p>I’ve got a S8 Active which fingerprint sensor doesn’t work. Each time i try to load the fingerprint scanner section of the settings I’m greeted with a message that says “Attention: An error has occurred with the fingerprint sensor… restart your device.” I’d like to know if the S8 Active sensor can be replaced with a S8 sensor. Please do not suggest other methods of fixing the Attention message, I’m certain the sensor is destroyed. Thank you!</p>

<p>⟐ Answered September 10, 2019 at 6:46 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/589808/Will+a+S8+fingerprint+sensor+work+on+the+S8+Active</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/589808</guid>
<pubDate>Tue, 10 Sep 2019 06:46:47 -0700</pubDate>
</item>
<item>
<title><![CDATA[Samsung Galaxy S8 Active: Galaxy S8 active fingerprint sensor]]></title>
<description><![CDATA[<p>Is the S8 active fingerprint sensor the same as the regular s8 sensor? also is the rear cover adhesive the same</p>

<p>⟐ Answered August 19, 2019 at 16:02 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/585584/Galaxy+S8+active+fingerprint+sensor</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/585584</guid>
<pubDate>Mon, 19 Aug 2019 16:02:29 -0700</pubDate>
</item>
<item>
<title><![CDATA[Samsung Galaxy S8 Active: Is the s8 battery the same as s8 active battery?]]></title>
<description><![CDATA[<p>I cannot find an s8 active battery on this website. Only the regular s8.</p>

<p>⟐ Answered April 27, 2022 at 12:20 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/586724/Is+the+s8+battery+the+same+as+s8+active+battery</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/586724</guid>
<pubDate>Wed, 27 Apr 2022 12:20:11 -0700</pubDate>
</item>
<item>
<title><![CDATA[Samsung Galaxy S8 Active: How to change a battery?]]></title>
<description><![CDATA[<p>how do i change a battery in an s8 active</p>

<p>⟐ Answered February 12, 2019 at 0:05 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/548469/How+to+change+a+battery</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/548469</guid>
<pubDate>Tue, 12 Feb 2019 00:05:39 -0700</pubDate>
</item>
<item>
<title><![CDATA[Samsung Galaxy S8 Active: it wont fully turn on]]></title>
<description><![CDATA[<p>I have had my phone  going on 3 years Its great but yesterday I DROPPED IT on tile floor and for the millionth time &amp; it won't turn back on. At first it was wildly charging jumping from 2% to 100% in a matter of seconds then it finally stopped doing that. Now it says it's fully charged after sitting for 10 hours but now it  flashes like its turning on, gets to the first or second screen then goes back into charge mode. BTW This will only work while it's plugged up. It doesn't even respond when the phone is off the charger.  I've even tried using the wireless charger to no avail,  it only flashes on the pad with no charge at all!!! HELP</p>

<p>⟐ Commented May 12, 2023 at 0:11 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/670222/it+wont+fully+turn+on</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/670222</guid>
<pubDate>Fri, 12 May 2023 00:11:15 -0700</pubDate>
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<title><![CDATA[Samsung Galaxy S8 Active: please why is my samsung not booting up but keep showing blue led ligh]]></title>
<description><![CDATA[<p>please help me, my samsung s8 active is just showing blue led light and refused to boot up or enter recovery or download mode and i have tried holding the power button and down volume button please help me</p>

<p>⟐ Answer edited February 04, 2023 at 18:00 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/764248/please+why+is+my+samsung+not+booting+up+but+keep+showing+blue+led+ligh</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/764248</guid>
<pubDate>Sat, 04 Feb 2023 18:00:46 -0700</pubDate>
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<item>
<title><![CDATA[Samsung Galaxy S8 Active: What part contains the bottom microphone?]]></title>
<description><![CDATA[<p>The bottom mic has essentially died and needs replacing. However, I can't quite tell from photos which part contains the bottom mic. I think it's either the IO daughterboard or loudspeaker assembly.</p>

<p>Any ideas?</p>

<p>⟐ Answered October 23, 2022 at 23:35 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/730765/What+part+contains+the+bottom+microphone</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/730765</guid>
<pubDate>Sun, 23 Oct 2022 23:35:04 -0700</pubDate>
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<title><![CDATA[Samsung Galaxy S8 Active: Why is my phone Draing on one cord but not on another]]></title>
<description><![CDATA[<p>I have a brand new charger In my bedroom. got up to check my phone it shows the red light but when I check to see if it’s charging nope I try other outlets the same thing I have a cord in the living room that is charging I am not understanding why this happens</p>

<p>⟐ Answered January 16, 2021 at 9:34 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/675992/Why+is+my+phone+Draing+on+one+cord+but+not+on+another</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/675992</guid>
<pubDate>Sat, 16 Jan 2021 09:34:06 -0700</pubDate>
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<title><![CDATA[Samsung Galaxy S8 Active: phone is stuck in "an error has occurred while updating the device"]]></title>
<description><![CDATA[<p>so currently im trying to get into download mode when i do “VOL down, power and home button holding it at the same time will send me into the do you want to install a custom OS. when i press the volume up to confirm, it puts me back to the “an error has occurred screen.” any help would he helpful!</p>

<p>⟐ Answered December 09, 2020 at 13:08 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/669993/phone+is+stuck+in+%22an+error+has+occurred+while+updating+the+device%22</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/669993</guid>
<pubDate>Wed, 09 Dec 2020 13:08:56 -0700</pubDate>
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<title><![CDATA[Samsung Galaxy S8 Active: screwed up replacement front screen Galaxy S8]]></title>
<description><![CDATA[<p>Please help I’ve screwed up somewhere.</p>

<p>Objective to change front screen which had a slight crack.</p>

<p>What I did.</p>

<p>Heated screen to soften adhesive. Started at top right  corner got glass to lift so slid down long edge and put spacer to hold corner open worked around and removed screen. put new adhesive in order top,bottom, right and left. noticed new screen clear not smoked so gently warmed adhesive  replaced screen realized I had a silver colored screen  not black powered on nothing pressed down key and power key unti phone vibrated only thing that happened was got couple of lit pixels blue in top left corner and green about 6 picels to right on same level. these then went out and seems power off. Checked charge state with charger seems full .</p>

<p>So the BIG question of the day is “ What have I done wrong “ - anyone any ideas how to fix please.</p>

<p>⟐ Commented May 16, 2019 at 20:11 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/567838/screwed+up+replacement+front+screen+Galaxy+S8</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/567838</guid>
<pubDate>Thu, 16 May 2019 20:11:48 -0700</pubDate>
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<title><![CDATA[Samsung Galaxy S8 Active: water damaged donor phone]]></title>
<description><![CDATA[<p>ok so my s8 had a cracked scree kid dropped it down the toilet and bingo phones dead so my question is if i order another s8 with a cracked digitizer  can i use the digitizer which is not cracked from the water damaged s8 as a replacement</p>

<p>⟐ Answered April 05, 2019 at 5:06 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/559713/water+damaged+donor+phone</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/559713</guid>
<pubDate>Fri, 05 Apr 2019 05:06:33 -0700</pubDate>
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<item>
<title><![CDATA[Samsung Galaxy S8 Active: Buy and replace charging port on Galaxy s8 active phone]]></title>
<description><![CDATA[<p>My son used my old charger to plug into my phone and broke off some of the prongs and bent others. Now my charger wont plug into the phone so I’m having to use a wireless charger. Where can I buy the charging port and how do I replace it?</p>

<p>⟐ Answered February 28, 2019 at 5:50 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/552030/Buy+and+replace+charging+port+on+Galaxy+s8+active+phone</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/552030</guid>
<pubDate>Thu, 28 Feb 2019 05:50:50 -0700</pubDate>
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<item>
<title><![CDATA[Samsung Galaxy S8 Active: Why is my camera not working]]></title>
<description><![CDATA[<p>the camera app is closing by its self and with snapchat camera screen is black and with the #*0#* when i try to test the front and back cameras its saying there is 0 cameras on the front and back please help and thank you</p>]]></description>
<link>https://www.ifixit.com/Answers/View/707868/Why+is+my+camera+not+working</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/707868</guid>
<pubDate>Tue, 05 Oct 2021 14:15:31 -0700</pubDate>
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<item>
<title><![CDATA[Samsung Galaxy S8 Active: How to fix ,when I'm on phone who ever I'm talking to says it sounds g]]></title>
<description><![CDATA[<p>Regular phone sounds good ,I turn on speakerphone and they cant barely hear me ,sounds like talking through a pillow ,how to fix</p>]]></description>
<link>https://www.ifixit.com/Answers/View/613217/How+to+fix+,when+I&#039;m+on+phone+who+ever+I&#039;m+talking+to+says+it+sounds+g</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/613217</guid>
<pubDate>Wed, 22 Jan 2020 08:52:50 -0700</pubDate>
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<item>
<title><![CDATA[Samsung Galaxy S8 Active: S8 Active doesn't charge after Android 9.0 update.]]></title>
<description><![CDATA[<p>I recently finished a repair on a Galaxy S8 Active and all was well. I decided to update it to the latest version of android when I finished. It successfully updated to android 9.0, but afterwards it would not charge on both wireless and wired charging. It recognizes the charger, says charging, but loses battery. I took the motherboard out and reconnected every flex cable and ensured they all had a good connection to rule out a hardware problem, but that had no effect. I charged the Active battery by plugging it into a normal S8 and it charged to 90%, so the battery is fine. l thought that flashing Oreo stock firmware would solve the problem, but I haven’t been able to find any in the right carrier. I’ve only found Sprint and T-Mobile but I need AT&amp;T. Right now, I’m downloading some unlocked firmware in android 7.0 and i plan to update it to 8.0 (linked below). I don’t think the S8 Active is even sold unlocked. I’ve included pictures of the software information of the phone. Will this firmware work on the phone and will it solve the charging issue?</p>

<p><a href="https://samsung-firmware.org/download/Galaxy__S8__Active__/35j7/XAS/G892USQU1AQJ8/G892UOYN1AQJ8/" rel="nofollow noopener noreferrer" title="https://samsung-firmware.org/download/Galaxy__S8__Active__/35j7/XAS/G892USQU1AQJ8/G892UOYN1AQJ8/">https://samsung-firmware.org/download/Ga...</a></p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/N3fT61GLbsUXqBmo.standard" width="127" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/N3fT61GLbsUXqBmo.huge&quot;, '', 'width=675,height=1200')" /></div>

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<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/3ueLcAkiJQPGAoFq.standard" width="127" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/3ueLcAkiJQPGAoFq.huge&quot;, '', 'width=675,height=1200')" /></div>

<div class="clearer"></div><div class="headerContainer"><h3 id="Section_Update_12_09_Num_2019" class="header">Update (12/09/2019)</h3></div>

<p>I received a new daughterboard and sim tray. The phone recognized the sim and nothing was out of the ordinary. It connected to the network and could call and use LTE. replacing the daughterboard had no effect on the phone, and the same problem persists. I am now very close to certain that this is a purely software issue. I am leaving a sim card in the phone and I’m leaving the phone on for 7 days to remove KnoxGuard. After that I plan on attempting to flash Oreo firmware. I will give an update for anyone who is having the same issue in the future.</p>

<p>⟐ Edited by author December 09, 2019 at 7:17 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/604600/S8+Active+doesn&#039;t+charge+after+Android+9.0+update.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/604600</guid>
<pubDate>Mon, 09 Dec 2019 07:17:08 -0700</pubDate>
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