iFixit - Answers With Device "Samsung Galaxy S6 Active"

Samsung Galaxy S6 Active: Device will not power on or charge.

Sun, 26 Nov 2017 06:07:45 -0700

The other day I woke up & phone that had been on the fast charger all night(I leave phone on fast charger nightly) would not wake or reset. The screen was black but the cyan or purple light was flashing. I tried all the combo button resets that I know (power+ vol. Down & power+vol. Down+home button & power+vol. up& down+home & just power button) but nothing would restart or wake the screen but the purple light continued to flash. I tried to call my phone & it went right to voicemail. I let the phone die or waited for the light to stop flashing then tried different chargers (factory, non-factory) as well I tried to plug into computer/different power outlets & button combinations again but nothing has worked. The indicator light is out & no lights come on when plugged in or otherwise since letting device discharge & purple light stopped flashing. I am not sure what has happened as it was working fine & had not been dropped or water damaged (also has been in Otterbox Defender case since purchase in March of 2016) or anything that could explain why this happening. Has anyone had s6 actives that have done this & could be fixed? Is it worth getting repaired? Any information will be much appreciated. Thank you.

⟐ Answered November 26, 2017 at 6:07 MST

Samsung Galaxy S6 Active: Galaxy S6 Active: Adhesive to maintain waterproofing?

Thu, 19 Dec 2019 13:35:49 -0700

Hi! I need to replace a screen on a Galaxy s6. However, I want the phone to remain waterproof for days like I keep hearing that it is now.

This would, clearly, require some sort of adhesive replacement BEHIND the digitizer; (since I basically have to remove that to replace the glass.)

So my real question here is: What adhesive should I use behind the screen? I can't believe that the abuse that adhesive is going to take - (air exposure, abnormal heat) is going to leave it as well able to resist water as it was at the factory.

So I need some sort of metal-to-metal adhesive that can be pried apart, but applied to the metal and remain waterproof.

Thanks.

Thanks in advance for any advice.

⟐ Answer edited December 19, 2019 at 13:35 MST

Samsung Galaxy S6 Active: Black screen but still charging

Tue, 29 Aug 2017 23:42:46 -0700

Hello,

I have a Samsung S6 Active, while I have the phone in my pocket. I believe that something hit my phone but I don't know for fact. I try the up volume, power, and home button. As well as bottom volume, power, and home. But they both still have no effect. It's still show red notification when charging and green notification when complete. I thought it was because of the overheat from being in my pocket during a hot weather might cause it. So, I put the phone in the freezer in hope to drain the battery quickly. But ,still have no affect. I also try to connect the phone to my Mac book but nothing pop up. Oh yeah, if I hold the up volume, power, and home button, the notification light would turn dark blue, than light blue and dark blue repeatedly for a few moment. If, I mess around for a few moment with the phone, I can feel the regular vibration and noise for the ringer tone. The screen already have a crack but it hadn't affect the phone before.

⟐ Answered August 29, 2017 at 23:42 MST

Samsung Galaxy S6 Active: Doesn't charge via USB port

Wed, 23 May 2018 05:59:48 -0700

My Galaxy S6 Active is not charging by USB port and wireless charging is kinda random. Like when I put it on the wireless charger, it pause/resume 4-5 times until it finally starts charging. Also whenever it charges to 100% it keep restarting nonstop until I turn it off for about 10 min to fix the nonstop restarting.

Other functionalities working pretty good. It even holds charge really good after 2 years of heavy work.

I never dropped it and it never fell into water (even if it did, it shouldn't be an issue for an Active series phone). I also tried hard reset to see if it's a software issue but it wasn't.

Not sure what's going on with it. I was just wondering if it worth reparing it.

⟐ Answered May 23, 2018 at 5:59 MST

Samsung Galaxy S6 Active: Why can I hear people on the call but they can't hear me?

Fri, 14 Aug 2020 03:39:06 -0700

When I call people, they can't hear me but I can differently hear them. When I record my voice or a video, you can everything going on, but not on call.

Phone: J7 Prime ... closet to my phone in picture.

⟐ Commented August 14, 2020 at 3:39 MST

Samsung Galaxy S6 Active: Where is the internal memory chip in a samsung galaxy S6 active

Wed, 25 Mar 2020 12:58:56 -0700

so my samsung s6 active died yesterday, and id like to reclaim my files from it. so this is a two part question, is it better to remove the chip or not, if it is easier to remove it where is it and how do you connect it to get back the data

⟐ Answered March 25, 2020 at 12:58 MST

Samsung Galaxy S6 Active: What do I need to do to fix my Samsung Galaxy s6 active

Sun, 24 Sep 2017 09:25:02 -0700

The other day my phone just kept restarting and restarting the screen was just black so I let it die and I can still charge it but the screen is just black and it keeps doing that the restarting noise. How do I fix this?

⟐ Answered September 24, 2017 at 9:25 MST

Samsung Galaxy S6 Active: sound cuts out during videos

Sat, 05 Aug 2017 20:05:57 -0700

When i play any video, (youtube, video texts, facebook, videos I have recorded, etc) the sound cuts out after a few seconds. the videos keep playing without issues. the media volume is on amd other audio work just fine. Nothing is in the headphone jack and blutooth is off.

⟐ Answered August 05, 2017 at 20:05 MST

Samsung Galaxy S6 Active: How do I unlock my Samsung Galaxy s6 after factory reset

Thu, 09 Nov 2017 22:32:30 -0700

My Samsung Galaxy s6 won't allow me to sign in with original email which I forgot as well as password after abnormal factory reset how can I retrieve my phone

Samsung Galaxy S6 Active: Why is my screen black and not working?

Wed, 03 May 2017 18:42:53 -0700

I was listening to music and dropped a knife on my galaxy s6 active screen. The screen protector cracked in the spot where the knife hit, but the actual screen didn't, and I've looked very closely. The music stopped playing, so i picked it up and tried to hold the power button to turn it on, because it wasn't responding. The notification light transitions smoothly from blue to cyan now in an endless loop. I'm thinking that I broke the digitizer, and not the actual glass screen?

I need to know what's going on so I can buy the right item to fix it. Do you think anything else is broken? because i don't want to buy a $180 screen + digitizer if it's not going to fix the whole problem.

Also, sometimes when I hold the power button, the left half of the screen (the side that i hit with the knife) blinks white for a quarter of a second.

Samsung Galaxy S6 Active: No Service with neither AT&T, Mint Mobile, or TextNow.

Tue, 05 Mar 2024 20:42:54 -0700

There is a "No Signal/No Service" icon (circle with line though it) and whenever I try to make a call, it shows "Out of Service Area". I tried configuring the APN, checking available network and shows No Service. Help!

⟐ Answer edited March 05, 2024 at 20:42 MST

Samsung Galaxy S6 Active: Fixing a magenta Screen

Tue, 26 Jun 2018 05:40:29 -0700

This is for a Samsung Galaxy S3 (i couldnt choose that model). Id been having some screen issues with my screen not wanting to respond off and on for sometime. But yesterday I had put my phone in my sons stroller and there was a very lil bit of seiarra mist on the bottom. I didnt realize it but when I checked the phone the charge port was dry and the liquid damage indicator hasnt changed. Well my hone was working for a few hour after. I gave my phone to my husband to hole and when i took it back and tried to unlock the screen it turned magenta. I cant see anything. I pulled battery and restarted the phone that way. Still magenta. The phone itself sees to work as it booted and indicated I had an email even tho I couldnt see anything. So I put it in rice jus to see what would happen. My husband put it together and it came on normaly (showed the samsung screen) and went magenta again. What in the world is going on and how do I fix it?

⟐ Answered June 26, 2018 at 5:40 MST

Samsung Galaxy S6 Active: Return button stuck on lock

Thu, 15 Mar 2018 15:09:38 -0700

My return button on my Samsung is constantly lighting up. It is making my phone go into spilt screen mode every few seconds without me touching anything.

It is very frustrating as I am unable to use my phone because of it.

Can it be fixed?

⟐ Commented March 15, 2018 at 15:09 MST

Samsung Galaxy S6 Active: Phone shut down one year ago today. It just came back on! Why?

Sat, 17 Aug 2019 10:12:42 -0700

One day, I had a sleepover with my friend. We were watching YouTube on my phone, and it suddenly shut off around %60, however I didnt realize it had THAT much charge. So, I simply plugged it up. No big deal, right? But nothing happened, so I just ended up getting a new phone. Exactly one year later, here i am watching Friend Request with my cousin and she looks over at the old phone. She picks it up, and attempts to turn it on. BAM! It turned on. She showed me, excitedly. It's cool and all, but why? How? I am SO confused! Maybe the battery came loose or something? Idk, help? (Btw, I remember the exact day bc it was two days before my birthday, and the time was about a couple hours after we ate lunch)

⟐ Answered August 17, 2019 at 10:12 MST

Samsung Galaxy S6 Active: Galaxy s6 active turns off if unplugged

Wed, 08 May 2019 12:15:33 -0700

Galaxy s6 active turns off when unplugged from charger. It can be at 100% and the second it is unplugged it turns off. Will replacing the battery help this?

⟐ Answered May 08, 2019 at 12:15 MST

Samsung Galaxy S6 Active: Why can't I get my message keyboard to scroll to english?

Mon, 18 Mar 2019 15:15:52 -0700

Only allows to scroll between French and German. Use to go to english.

⟐ Answered March 18, 2019 at 15:15 MST

Samsung Galaxy S6 Active: Power Adapter Melted Charge Port

Wed, 28 Nov 2018 06:52:06 -0700

I need to replace the charge port. Can I just replace the port itself via soldering? Or do i need to replace the entire daughterboard?

⟐ Answer accepted November 28, 2018 at 6:52 MST

Samsung Galaxy S6 Active: How do I replace the scheen

Wed, 28 Feb 2018 15:01:05 -0700

how do I replace the scheen

⟐ Answered February 28, 2018 at 15:01 MST

Samsung Galaxy S6 Active: How do I get to saved data?

Tue, 16 Jan 2018 12:21:01 -0700

I know it is probably simple but how do I get to my saved pdf files on my phone?

⟐ Commented January 16, 2018 at 12:21 MST

Samsung Galaxy S6 Active: I have the sm-g890A s6 active that is unlocked my question is why does

Wed, 20 Nov 2024 12:57:14 -0700

How to set up so I can use it on T-Mobile with my SIM it doesn't make calls it says dialing but there's no ringing tone like it's going through only partially . It shows the call made in the call logs