iFixit - Answers With Device "Samsung Galaxy S6"

Samsung Galaxy S6: phone is on but screen is black

Thu, 29 Jul 2021 21:53:39 -0700

My dog knocked my phone out of my truck and when the phone hit the pavement it cracked the front screen. The phone is still on but the screen is black. I can hear when someone texts me but I cant make the screen come on. I have tried restarting it by hitting the power button, power +volume+ home buttons, and power+volume button and the only sign of life on the screen is the little light in the top left corner indicating I have texts, emails, etc. Am I going to have to replace the entire screen?

I'm thinking its an LCD issue after some research. Can I replace the LCD and just deal with the cracked glass or do I have to change both?

⟐ Answered July 29, 2021 at 21:53 MST

Samsung Galaxy S6: Forgot password to unlock phone

Sun, 18 Jan 2026 01:32:45 -0700

Unable to unlock my Samsung s6. I have forgotten my password

⟐ Commented January 18, 2026 at 1:32 MST

Samsung Galaxy S6: Samsung galaxy s6 earbuds one side not working

Sun, 02 Feb 2020 05:33:53 -0700

cant explain it very well so im going to show you

could you show me how to teardown the bud?

⟐ Answered February 02, 2020 at 5:33 MST

Samsung Galaxy S6: Can't disable ultra power saving mode.

Sun, 02 Jul 2023 22:05:17 -0700

After using ultra power saving mode for a while, I charged my phone and tried to disable it but there is a glitch and disable upsm option doesn't appear in the settings.

It seems as if the problem came about when I swapped to Google now launcher from touchwiz and set it as the default app when I touched the home button in upsm.

I've tried wiping the cache partition, rebooting in recovery mode and when I go into doing mode it just says that it's downloading a custom os and nothing happens on the screen for hours

Also can't back up the phone to kies because I can't use it as a USB connection in upsm. I really really need a few voice recordings from the data but the contacts etc is synced to my Google account.

Any advice?

⟐ Commented July 02, 2023 at 22:05 MST

Samsung Galaxy S6: blocked IMEI. what do I do now?

Sat, 29 Feb 2020 06:28:46 -0700

my boss bought a phone some time last year and about 2 months ago it stopped working. turns out Optus blocked the IMEI number and refused to tell my boss why.

he bought this phone 2nd hand of a guy some time last year and it was working for a few months. And sadly my boss bought it with cash so he has no proof of perches.

as far as i read there is no way to get them to unblock the IMEI, which is really really dumb. and changing the IMEI/ESN is highly illegal. i don't wanna go to jail but i still want to help my boss recover some of his losses.

because Optus refused to mention why it was blocked i am going out on a limb here and hoping that if it was a stolen phone they would request it be sent to them so it could be returned to the rightful owner.

now that that's out of the way i read it was still legal to sell a IMEI blocked phone provided it is stated it's IMEI blocked. the phone is in good working condition with no cracks on the screen either.

what parts could i sell? should i just sell it whole?

⟐ Answer deleted February 29, 2020 at 6:28 MST

Samsung Galaxy S6: Turn on mobile data when locked galaxy s6

Thu, 10 Sep 2015 14:49:07 -0700

My finger was wet and I tried the fingerprint lock to many time as it locked me out and I don't remember my back up password. I can open it with find my mobile but the mobile data has to be on. Is there any way to turn 9n the mobile data with the screen locked?

Samsung Galaxy S6: Phone glitching, Custom OS warning

Wed, 03 Sep 2025 10:46:47 -0700

My phone randomly turned off. I held the power button, the home button, both of them at the same time, I tried the volume up button with the power button, I basically tried every combination of buttons I could, and it was completely blank. I plugged it in and got a battery charging sign, which alternated with the Samsung logo. I tried volume up + home + power button, and it started alternating between the Samsung logo screen and an "installing systems update" screen. I held volume down + home + power, and got a warning screen about a "custom OS" and it said to press the volume down to cancel it or the volume up to continue with it, but whenever I press one of the two it either immediately goes away or does nothing. It is currently stuck flashing between the Samsung screen and the "installing systems update" screen, both of them flash for about one second and then go away for about two (like the logo will flash for a second, then go black for two, then show the systems update screen, then go black, and it continues). It's been like this for about 2 hours. How do I fix it??

⟐ Commented September 03, 2025 at 10:46 MST

Samsung Galaxy S6: IMEI change suddenly after restart.

Sat, 06 May 2017 01:00:43 -0700

I have a Samsung Galaxy S6 from AT&T USA that got unlocked. I've used it for several months with no problem, but all of the sudden, after a reboot I would not get mobile service, and IMEI has changed to 350000000000006. Can you please tell how can I fix the IMEI?

⟐ Answer deleted May 06, 2017 at 1:00 MST

Samsung Galaxy S6: Samsung S6 going crazy, screen jumping

Mon, 08 Nov 2021 18:53:22 -0700

My galaxy S6 has become almost uncontrollable. It keeps jumping between full and half screens, sometimes jumping to a blank screen that says "No recently launched apps." It's like someone else is controlling it. I have restarted many times and cleared the cache to no avail. Anyone else have that problem? I did a software update recently. It's very difficult to do anything at all on it.

At first it was jumping to a partial screen where "Peel remote" is visible. I have disabled the app to no avail.

⟐ Commented November 08, 2021 at 18:53 MST

Samsung Galaxy S6: Samsung Galaxy S6 SM-G920F Imei Null / Baseband unknown need help

Mon, 27 Mar 2023 04:08:02 -0700

Samsung Galaxy S6 SM-G920F Imei Null / Baseband unknown after water damage

Welcome to Octoplus Box Samsung software version 2.6.6

----------------------------------------------------------------------------------------

Platform: Samsung Android

Selected port: COM6

Selected model: SM-G920F

Detected phone model: SM-G920F

PDA version: G920FXXU5EQL5

CSC version: G920FNEE5EQL2

SW version: unknown

Phone SN: RF1D45EJGGR

Android version: 7.0 (NRD90M)

Sales code: NEE

Country: Nordic

HW platform: exynos5

HW Chip: exynos7420

HW Modem: unknown

Security patch level: 2017-12-01

SIM 1 status: not ready

Codename: zerofltexx

Checking Root:

Phone is Rooted.

Initializing exploit...OK

Executing exploit...

Executing exploit failed

Initializing exploit...

Executing exploit...

Exploit has been executed successfully

New IMEI: 357011079828402

Writing new phone IMEI...

Please make "Repair Network" operation after reboot!

IMEI successfully repaired.

Performed by 2.6.4 Software version.

-----------------------------------------------------------------------------------

Platform: Samsung Android

Selected port: COM6

Selected model: SM-G920F

Detected phone model: SM-G920F

Firmware compiled date: Thu Dec 14 18:27:48 KST 2017

PDA version: G920FXXU5EQL5

CSC version: G920FNEE5EQL2

SW version: unknown

Phone SN: RF1D45EJGGR

Android version: 7.0 (NRD90M)

Sales code: NEE

Country: Nordic

HW platform: exynos5

HW Chip: exynos7420

HW Modem: unknown

Security patch level: 2017-12-01

SIM 1 status: not ready

Codename: zerofltexx

Checking Root:

Phone is Rooted.

Initializing exploit...

Executing exploit...

Repairing network...

Repairing network failed.

Performed by 2.6.4 Software version.

⟐ Commented March 27, 2023 at 4:08 MST

Samsung Galaxy S6: Abnormal factory reset cant login

Sat, 07 Sep 2019 21:03:47 -0700

My phone says abnormal factory reset and asks me to login to my Samsung acct. This is my old phone and u currently have an edge on the same acct but it wont let me login. Says the user id or password is wrong. Ive changed the password per samsungs advice and it still wont login. I sent it to Samsung since it's under a yr old but they said ut was not repairable. When i called and asked why they said it had an after market screen which it doesnt!!! I argued this point but got nowhere. Thinking maybe i could hire someone to fix it but having no luck. The repair guy told me to look for online advice

⟐ Answer edited September 07, 2019 at 21:03 MST

Samsung Galaxy S6: I dropped my galaxy s6 and now it wont turn on?

Wed, 08 Mar 2023 03:37:40 -0700

So I left my phone on top of my car hood and then I forgot I left it there and it dropped while I was driving. So when I picked it up it was all cracked up and everything. The screen doesn't work but when I put it to charge the little blue light from the top left corner came on . So my question is I don't know if it can still be repaired or not. And also I tried connecting my phone to my laptop but it never came up . So I have no idea if it's worth taking it to get repaired and what I have to repair?

⟐ Commented March 08, 2023 at 3:37 MST

Samsung Galaxy S6: How do you bypass the Samsung account lock? S6

Wed, 27 Feb 2019 12:11:11 -0700

I do not have the info to open the Samsung account on the phone. How can I bypass or unlock this feature so I can use the phone? Please help. Thanks

⟐ Commented February 27, 2019 at 12:11 MST

Samsung Galaxy S6: How do I get it off of frp lock mode

Mon, 09 Sep 2019 09:12:32 -0700

Phone is on for lock mode and I can’t turn it off

⟐ Commented September 09, 2019 at 9:12 MST

Samsung Galaxy S6: Wont charge or turn on? Thermometer on battery comes up?

Tue, 22 Oct 2024 11:22:08 -0700

The phone had minor water damage but it worked after suffering that. Died recently and now wont charge or turn on. Tried a different battery and scrubbed the phone with isopropyl alcohol and still nothing. With one battery it wont do anything, with the original it does the thermometer thing and with a THIRD it just power cycles. Please help, this phone is a good friend of mine and he just wants the photos off of it. If anyone knows, i know the folks at Ifixit will! Thanks

⟐ Commented October 22, 2024 at 11:22 MST

Samsung Galaxy S6: No service - sim card is detected - Galaxy s6

Mon, 09 Jun 2025 23:43:56 -0700

Any idea to why my Samsung S6 wont pick up any signal. Where is the GSM antenna located? It picks up a sim card is inserted.

I have replaced the screen, it was wokring before this. Help!

⟐ Answered June 09, 2025 at 23:43 MST

Samsung Galaxy S6: My phone fell into water

Sun, 27 Jun 2021 23:41:58 -0700

my phone fell into water and can i get it repaired?

⟐ Commented June 27, 2021 at 23:41 MST

Samsung Galaxy S6: How to restore contacts, Photos & Videos after factory reset?

Tue, 03 Sep 2019 19:12:05 -0700

how to restore contacts, Photos & Videos after factory reset?

⟐ Answered September 03, 2019 at 19:12 MST

Samsung Galaxy S6: My wifi and Bluetooth won't turn on

Tue, 18 Apr 2017 21:02:49 -0700

Is the wifi board located on the midframe or is it directly on the board. I have an issue with my S6 with the wifi and Bluetooth not turning on at all. Tried multiple restarts and factory resets I just noticed that I have no sound either so the speaker on the midframe seems to be toast as well. Would you think this is the midframe contacts causing this issue? If so how would I repair this?

⟐ Answered April 18, 2017 at 21:02 MST

Samsung Galaxy S6: Pulsing blue light and black screen are keeping it from turning on

Sat, 08 Jun 2019 09:06:55 -0700

My phone fell. The screen is not cracked however the screen is black and the blue light dims in and out. The phone charges, as indicated by the red light when plugged in. Is there any way to get it to turn on?

⟐ Answer edited June 08, 2019 at 9:06 MST