iFixit - Answers With Device "Samsung Galaxy Note 4"

Samsung Galaxy Note 4: Can someone please expain whats going on with my Samsung Note Edge

Sun, 15 Feb 2026 09:23:40 -0700

Idk what's going on with my Samung Note Edge so I'm posting in this forum with hopes of reasonable opinion so I can fix it.

So since I've bought the phone, sometimes when the phone sleeps due to inactivity I can't bring the screen up by pressing the power button or home button. The blue LED light flashes but screen stays black. Sometimes it takes several presses of the buttons to get the screen on but most times it doesn't come on. So at first I would take out the battery and put it back in and press the power button, and then nothing would happen, no boot. Put it on a charger, no red LED light or boot. It sat for 28 hours before I randomly pressed the power button and it booted up. Stayed on a few afters and then did the same thing. Did some research and found out if I remove the battery and put it in the freezer for a couple of minutes it would boot up. I did it and it works everytime, but as soon as I'm done charging completely from a low battery and unplug it, and the screen blacks out, I have to do the "freezer method". I know it can harm the phone but right now it's the only option I have. Anywho, can anybody explain why this is happening and why the freezer trick only boots the phone from that state ? I'm going to attach 2 video links I shot of the issue as a reference.

https://youtu.be/mgU6jNBTlMA

https://youtu.be/Mq9YluKeNN4

⟐ Answered February 15, 2026 at 9:23 MST

Samsung Galaxy Note 4: Phone wont charge or turn on.

Thu, 05 Feb 2026 12:41:34 -0700

Bought a new battery, but it did nothing, the phone will not turn on or any feedback from pressing the power button, the LED does not turn on either to show charging, iv tried different chargers as well. The phone get's really hot though especially around the camera. and the phone had full battery before it just turned off and did not turn back on so i dont think its the charging port. Any help would be awesome im not trying to spend money on a new phone if i don't have to

⟐ Commented February 05, 2026 at 12:41 MST

Samsung Galaxy Note 4: Galaxy saya black screen/blank Galaxy black screen/blank

Fri, 23 Jan 2026 05:58:28 -0700

saat itu saya akan bermain game,tetapi saat ku hidupkan layarnya kelebihan warna putih yang menyebabkan layar lebih terang dari biasanya ,aku berpikir itu hanyalah kerusakan ringan dan aku menekan tombol off lalu menghidupkannya.Akan tetapi kondisinya semakin parah dengan black screen dan hanya ada beberapa garis melintang di atasnya yang hidup, saya pun menekankan tombol off lalu menghidupkannya lagi.saat ku lihat hanya ada 1 garis melintang di atas dan saya pun menekan tombol off sekali lagi,saat saya menghidupkannya hanya ada layar hitam yang tidak ada bedanya dengan saat layar mati.

TR\ranslation Indonesian - English

My Galaxy black screen/blank

At that time I was going to play a game, but when I turned it on the screen was too white which caused the screen to be brighter than usual, I thought it was just a minor damage and I pressed the off button and then turned it on. However, the condition got worse with a black screen and only a few horizontal lines on it were active, I pressed the off button and turned it on again. When I saw there was only 1 horizontal line on top and I pressed the off button once again, when I turned it on there was only a black screen that was no different from when the screen was off.

⟐ Answer accepted January 23, 2026 at 5:58 MST

Samsung Galaxy Note 4: Why is half my screen green with horizontal grid

Sun, 20 Jul 2025 08:40:21 -0700

The half of my screen is having green horizontal lines n I HV tried almost everything like resetting my phone back to factory setting but still it's the same no change at all so my question is what do you think is the problem with my phone

⟐ Answered July 20, 2025 at 8:40 MST

Samsung Galaxy Note 4: My phone keeps turning off

Tue, 23 Jan 2024 05:22:52 -0700

My phone turned off by itself and then didn't turn back on. I removed the battery and let it sit for a while and then put it back on and still didn't turn on. After morr than one hour and half it turned on but later in thr night it did the same. Then I did a Reset using Recovery Booting. The next day it turned off again but after 10 minutes Iit turned on back and now it did the same and doesn't turn on. It turns of till I see the Samsung logo and then it turns off and on again just to see the Samsung logo. And when it worked after I did the reset I went to the software upgrade and it said that my opersting system has been modificated in an unauthorizate way. Does anyone knows what the problem might be?

⟐ Answer accepted January 23, 2024 at 5:22 MST

Samsung Galaxy Note 4: Why is my phone not connecting to a network?

Tue, 23 Jan 2024 05:22:39 -0700

When my phone is on, it says "no network" where the bars would be for the network connection at the top of the screen. I've turned my phone on and off and when it boots back up, it still says "no network."

⟐ Answer accepted January 23, 2024 at 5:22 MST

Samsung Galaxy Note 4: Phone keeps vibrating and won't turn on

Tue, 23 Jan 2024 05:22:24 -0700

Hello

My phone switched itself off and is now vibrating twice and keeps flashing the samsung sign.

I downloaded an app off Playstore yesterday and everything seemed okay. But now it is not working properly.

I tried to do a reset but it is still not working.

Help please

⟐ Answer accepted January 23, 2024 at 5:22 MST

Samsung Galaxy Note 4: Note 4 from Verizon stocks in a boot loop

Tue, 23 Jan 2024 05:22:03 -0700

Hello!

I have a SM-N910V to fix a boot loop. I made a Odin flash with the last firmware and previous firmwares but when flashing ends it reboot and it stocks in a boot loop on Galaxy Note 4 logo and the upper left side of the screen shows a blue "recovery booting" and vibrate.

Anyone have a suggestion?

Thank you

⟐ Answer accepted January 23, 2024 at 5:22 MST

Samsung Galaxy Note 4: How to fix samsung galaxy note 4 wont run?

Tue, 23 Jan 2024 05:21:29 -0700

When I turn on my Note 4, yes it will still display a logo for samsung, but it will not run until it will display the menus. it will just show the "blink" sumsung logo or word. Please help me fix this one, i baught my phone in Thailand.

⟐ Answer accepted January 23, 2024 at 5:21 MST

Samsung Galaxy Note 4: Phone keeps rebooting itself

Tue, 23 Jan 2024 05:21:09 -0700

The phone will come on for a few minutes and then shuts off and then starts rebooting itself.

⟐ Answer accepted January 23, 2024 at 5:21 MST

Samsung Galaxy Note 4: What is wrong with my phone?

Tue, 23 Jan 2024 05:20:49 -0700

What does this error code mean?

https://drive.google.com/file/d/0B2IQ9j2...

⟐ Answer accepted January 23, 2024 at 5:20 MST

Samsung Galaxy Note 4: Screen is black and unresponsive

Tue, 23 Jan 2024 05:20:33 -0700

I dropped my phone (galaxy note 4) outside the other day and I tried to hit the power button to turn on the screen but nothing happened. The screen was black and never came back on. The phone itself still vibrates like I'm getting notifications and the LED light still lights up. The lights at the bottom of the phone will light up as well when I hit the power button like normal. I've tried taking out the battery and holding the power button for a minute and putting the battery back in but that doesn't work. Please help!! Thanks!

⟐ Answer accepted January 23, 2024 at 5:20 MST

Samsung Galaxy Note 4: WARNING Your phone does not have CSC version?

Mon, 22 Jan 2024 12:22:35 -0700

Got this Samsung Note 4 from E Bay sold as new, a grey import i think was made for the US market not the UK, the original CSC code isATT, it says Firmwares CSC code is TGY and under active CSC Code ATT/TGY and under CSC Country USA.

I used the app Samsung Phone info and done a refurbished check and this message comes up

It looks like the firmware has been modified

WARNING Your phone does not have CSC version

Device usage counter

Headset connect-

Charger connect =3830

S Pen detach=

Can anyone tell me what all that means, will i still be able to use phone in the UK and get updates, the phone was sold as new but no guarantee came with it, was from E Bay so i can return it was 235 Pounds a new one in the UK is about 400 Pounds, thank you.

⟐ Answer accepted January 22, 2024 at 12:22 MST

Samsung Galaxy Note 4: Phone won't turn on or charge after power outage? Is my phone fried?

Mon, 22 Jan 2024 08:04:26 -0700

Hi.

I had my note 4 charging on a power strip while I slept. During my sleep, a power outage occurred. When I woke up, my phone wasn't turning on even though it was still plugged in. However, there was a red LED light showing on the top left (which means low battery). I took out the battery and put it back in to completely shut down the phone. Plugged the phone back in and the phone did not turn on or vibrate to indicate that the phone was charging. The power strip still works and I tried charging my phone with different charging cables, charging heads, and outlets, it still wouldn't charge/turn on. I even tried everything with a different battery and still didn't work. I tried soft resetting and boot into safe mode, didn't work.

Did the power going back on cause a surge and fried my phone's circuitry?

I don't really want to replace my phone at the moment. What should I do? Can it be fixed? If I need to get it fixed, where would I go to do that?

Thanks.

⟐ Answer accepted January 22, 2024 at 8:04 MST

Samsung Galaxy Note 4: How do I check for water damage?

Sun, 21 Jan 2024 23:08:30 -0700

A week ago I accidentally dropped my phone in my kitchen sink. My phone was soaked and I immediately dried it off and put it in a bag of rice. I've left it for the past week and it seems dry now. I tried to turn on the phone, but it still doesn't power on. Is there any way to know if the phone is permanently damaged from the water?

⟐ Answered January 21, 2024 at 23:08 MST

Samsung Galaxy Note 4: Won't turn on at all

Sun, 10 Dec 2023 10:36:34 -0700

Will not turn on or show any indication of charging. No on screen battery indication. No battery led. I removed the the body of the case and it charged and only indicator was the led. When I put the case on it would not charge or turn on. Do I need to replace the charging port board and battery or something else. Thanks

⟐ Commented December 10, 2023 at 10:36 MST

Samsung Galaxy Note 4: keeps on restarting , I also changed the battery.

Fri, 28 Jul 2023 06:05:26 -0700

However, despite my attempts to replace the battery, the problem continues. What else would be the problem? Please help.

Samsung Galaxy Note 4: Unresponsive to touches and blank screen after dropped

Sat, 20 May 2023 08:04:54 -0700

I dropped my Note 4. Now screen is blank and doesn't respond to touches. I have display on HDMI. But because it is locked, I cannot enter any PIN. If I remove the SIM card, then McAfee security locks the phone and waits for an other PIN. If I connect to the PC and run Smart Switch, it says the connection mode should be MTP. I thought using a mouse, but I haven't bought a Bluetooth mouse yet and I cannot enter a PIN on HDMI to turn on the Bluetooth. Also I have Mobizen app but it says I have to update it on the phone. I want to try soft reset, but I don't want to loose my stuff. Does soft reset is a factory reset? I looked at the questions and comments on this site and saw two ways to reset: remove battery, wait 1 min pressing power button; and pressing home and power button 10 sec together. Which one is true?

⟐ Answered May 20, 2023 at 8:04 MST

Samsung Galaxy Note 4: power up reset loop.

Sat, 06 May 2023 15:15:58 -0700

how do i fix power on reset loop on this device

Samsung Galaxy Note 4: over heat and stack

Mon, 27 Mar 2023 01:40:02 -0700

over heat while on wifi or data connection and stack