⟐ Reopened July 26, 2019 at 18:28 MST

I've seen on the news a lot about the galaxy note 7 exploding. I'm just curious, what do you think is starting the fires? Battery? Charging circut? Something else?

⟐ Answered September 15, 2022 at 21:06 MST

Tried to press and hold all the buttons to reboot, but nothing works.

⟐ Answer accepted February 16, 2017 at 9:12 MST

On September 29 I have purchased Samsung Galaxy Note 7 (SM-N930R4) on Ebay from the private seller. The phone had clean ESN, Box and all accessories. The seller indicated in product description that he purchased phone from US Cellular. once it was recalled and then returned to the owner with an upgraded battery. That’s why I decided it was safe to buy.

When I turned it on for the first time it was almost brand new Galaxy Note 7 with fully functional Knox and Samsung account. (I have had every Galaxy Note from the launch of first one and I have an ambition not to be fooled by Chinese fakers). After several days I got a notification regarding software update. I have updated the phone software and from then on I'm getting annoying notification pop up warning - to return the phone. It was popping up every time I connected phone to the charger. Couple of months ago I got another software update which limited phone charge to 60%. I seriously doubt that fake phone shouldn't be able to get such an updates from Samsung's server.

Right now the phone is in the country of Georgia. I have contacted US Cellular and Samsung US support team several times to help me find a way to refund the phone but it seems they have no guidelines what to do and asked me to contact Samsung’s local office. Even Samsung Local Georgian office refused to refund the phone. They say the IMEI in “About the phone” and on the back panel aren’t the same and it’s a fake.

I doubt that during the battery replacement Samsung replaced the battery together with back panel and this is the cause of this problem.

Do you have any idea what do do?

May be you can check the phone to identify is it original or fake?

Model: SM-N930R4

IMEI: 351954081071436

FCC ID: A3LSMN930U

IMEI on Back Panel: 089085236001077571

Best Regards,

Zaza

⟐ Answer edited May 27, 2017 at 18:59 MST

⟐ Answer accepted September 15, 2016 at 8:19 MST

⟐ Answered June 28, 2024 at 4:18 MST

⟐ Answered August 11, 2021 at 8:31 MST

The iFixIt Teardown articles for the S8+ & Note FE said that their batteries were nearly identical to the Note 7’s. But the articles did say whether those batteries would work for the Note 7. Does anybody know?

I ask because my N7’s original battery is getting a little tired. It is time to replace it.

(And no, my N7 battery never exploded. In fact, its avg battery temp has never exceeded 98 F … and averages 89 F … though I never left it on the hot dashboard of my car on an August afternoon.)

⟐ Answered August 08, 2021 at 16:47 MST

⟐ Answered April 03, 2019 at 16:37 MST

⟐ Answered February 09, 2018 at 3:29 MST

So, I wondering that how many differences between note 5 and note 7 when I tear down.

Thanks in advance.

⟐ Answer accepted June 18, 2017 at 6:32 MST

⟐ Commented September 01, 2016 at 5:14 MST

⟐ Answered August 28, 2016 at 4:32 MST

A few days ago I bought a Samsung Galaxy Note7 from a friend of mine, but (I knew) that it’s battery is heavily limited, because it cannot work while isn’t on a fast charger. I thought that my USB 3.1 Type-C port on my motherboard fill give enough power to boot the phone, but I was wrong… I tried USB-C to USB-C cable, USB 3.0 to USB-C, USB 2.0 to USB-C, but none of them worked except using the phone via it’s original fast charger. Do you have any advice?

It is the N930F (Exynos, Single) version.

Edit: Now I’m able to boot the phone, but can’t enter to download mode, the phone just turn off when I tried to enter it.

Thanks for your help!

⟐ Edited by author January 20, 2020 at 22:38 MST

I don't want exploding like Note 7.

⟐ Reopened October 24, 2016 at 11:14 MST