iFixit - Answers With Device "Samsung Galaxy Note5"

Samsung Galaxy Note5: I forgot my backup password?How do I fix it without clearing data?

Thu, 02 Jun 2022 04:03:11 -0700

I have a fingerprint scanner,but for some reason I placed my thumb after the shower when it was kind of wet and locked me out.The idiotic part is I sort of forgot my backup password...how do I get back in without clearing personal data.

⟐ Answered June 02, 2022 at 4:03 MST

Samsung Galaxy Note5: How to fix a dropped note 5 hard on the floor

Sun, 12 Mar 2023 11:44:56 -0700

The note 5 does not turn on or off . It has a black screen but the blue light is on signaling me that there is a call. I can't tell if it is charging or not either.

⟐ Commented March 12, 2023 at 11:44 MST

Samsung Galaxy Note5: Photos in gallery turning out blank

Fri, 21 Apr 2023 13:29:49 -0700

I was taking a selfie today,after that i wanted to edit it so i went into the gallery but all i found was black pics.never happened before

⟐ Answered April 21, 2023 at 13:29 MST

Samsung Galaxy Note5: Phone shutting off by itself upon unplug. Need assisstence. HELP!

Sat, 16 Dec 2023 23:36:10 -0700

Hello,

My Samsung Note 5 is working fine till today. For some reason, once I unplug the charger, my phone will shut down by itself. However, when I plug in again, I can on it with no problem. By the way, I have fast charging but it’s charging slower than normal though it still says fast charge. (It takes around 10min to charge 1 min). Tried pressing the back of my phone (push battery back) and also plugging to phone but unplugged from output. Anyone has any ideas on how I can fix it? Or must I replace a new battery? If it is the battery’s problem, may I know which part is broken?

⟐ Commented December 16, 2023 at 23:36 MST

Samsung Galaxy Note5: fingerprint doesn't work anymore I forgot backup password

Wed, 24 May 2023 17:43:17 -0700

My fingerprint doesn't work anymore and is asking for my backup password but I forgot it

⟐ Answered May 24, 2023 at 17:43 MST

Samsung Galaxy Note5: My note 5 got wet

Mon, 23 Mar 2020 01:29:52 -0700

my note 5 got wet not much but now the back button is not working what should i do to get it back working

⟐ Answered March 23, 2020 at 1:29 MST

Samsung Galaxy Note5: back glass cracked needs replacement

Fri, 13 Nov 2015 16:27:21 -0700

I cracked the back of my note 5 and none of the phone repair shops can order that piece

HELP!!!!!

⟐ Answer accepted November 13, 2015 at 16:27 MST

Samsung Galaxy Note5: new battery replacement for note 5

Mon, 13 Jun 2016 20:20:56 -0700

did u guys have tutorial for changes the note 5 battery? just i case we might need the tutorial. because note 5 now is non removeable battery, just like iphone

⟐ Commented June 13, 2016 at 20:20 MST

Samsung Galaxy Note5: Note 5 No Power, Won't Boot, Won't Charge

Tue, 24 Apr 2018 22:37:48 -0700

I have a note 5 that has never been water damaged and never seen any condensation at all, I have only used the original power adapter and USB cable that came with the phone, and a few days ago the Note 5 died and would not turn back on. Left it on the charger for a while and still would not give any indication of charging or any signs of life at all. I have repaired countless Note 5's and never seen this before so I decided to take it apart. Used a volt meter to check the voltage of the battery which read 2.87 Volts, which is dangerously low. Next I checked to see that the phone is dispersing power correctly by checking the positive and negative battery terminals on the motherboard while I had the phone plugged in, and it read 4.24 Volts, which is good since phone batteries need 4-5 volts to charge, so the problem does not appear to be the dock connector and doesn's seem to be the motherboard, but I have already tried replacing the battery with ones that work in every other Note 5 that I have.

I also cannot boot into recovery or download mode.

There is zero physical damage, no dents or cracks and the AMOLED is in perfect shape.

Cannot even get the notification light to turn on under any circumstance.

Any suggestions?

⟐ Answered April 24, 2018 at 22:37 MST

Samsung Galaxy Note5: Firmware, suitable firmware . frp nougate bypass

Tue, 26 Feb 2019 06:35:26 -0700

guys ,i have 2 questions

1: i have note 5 on nougate version (7.0 or above) and i need to downgrade to lollipop(6.0.1) or marshmallow so that i can bypass FRP by real term software and continue the other easy steps

question: how to find the suitable firmware for my note 5 knowing that when downgrade the phone do not accept any frimware exept its suitable one?!

2: Is there any other way to bypass frp on nougate rather than downgrading or using real term?

⟐ Answer deleted February 26, 2019 at 6:35 MST

Samsung Galaxy Note5: Replacing the front glass

Wed, 06 Jul 2016 12:42:43 -0700

I have the repair kit that came with my glass front. Do I have to take the phone apart to remove glass?

⟐ Commented July 06, 2016 at 12:42 MST

Samsung Galaxy Note5: Phone turns off when charger is unplugged

Sat, 27 Apr 2024 06:43:48 -0700

When unplugged from charger the phone boots up to the samsung animated logo but just the start doesn’t finish the animation just 1-2 secs then restarts. But when the charger is connected it successfully boots until i unplug the charger then it turns off.

I’ve tried factory reset using stock recovery and twrp. I also tried flashing custom roms and still same result.

Just new to this, please tell me its not the power ic…

⟐ Commented April 27, 2024 at 6:43 MST

Samsung Galaxy Note5: Rear camera glass replacement

Tue, 25 Aug 2020 22:37:55 -0700

My rear camera glass has shattered. I was wondering if I could find a replacement piece or workaround for this issue. I'm completely comfortable with tearing down the phone, but would very much prefer not to have to do so. If an s6 lens would fit, that's fine. Any solutions?

⟐ Commented August 25, 2020 at 22:37 MST

Samsung Galaxy Note5: Dropped phone and S-Pen broke inside

Wed, 19 Jan 2022 01:33:53 -0700

My S Pen broke inside the phone. Is there a way to open up the phone and remove it to install another one?

⟐ Answered January 19, 2022 at 1:33 MST

Samsung Galaxy Note5: Should I buy a new phone or have the screen fixed?

Wed, 05 Jul 2017 04:59:00 -0700

I dropped my phone with a case and protective screen on it bu now the screen is cracked and completely black and won't work, should I just buy another phone or can the screen be fixed?

⟐ Answer accepted July 05, 2017 at 4:59 MST

Samsung Galaxy Note5: There's a color violet appears in the screen something like a violet i

Sun, 07 Jul 2019 04:06:16 -0700

There's a color violet appearing inside the screen its like a violet ink and it scatters slowly all over the screen.

Maybe the internal part of the screen \ LCD has been smashed...

⟐ Answered July 07, 2019 at 4:06 MST

Samsung Galaxy Note5: Need printed circuit board schematic file

Fri, 19 Jul 2019 05:10:14 -0700

Where can I download a free copy of the PCB file for the Galaxy Note 5. Need to have the pcb schematic to find voltage values in troubleshooting the phone.

⟐ Answered July 19, 2019 at 5:10 MST

Samsung Galaxy Note5: I dropped my Galaxy Note 5 in water.

Sat, 04 May 2019 15:16:07 -0700

I didn't want to purchase my Galaxy Note 5 due to fixed SD Card & battery but esp. SD card. 1st time dropped a cell phone in H20~4" of clear water, top up & pulled out quickly, LCD screen flashed on/off a few times, (there were minor scratches, tiny outside edge chips before dropped) the front face went black. I did not have any rice so I used a cool setting on a blow-dryer a few minutes on sides. I took it to Best Buy (where I bought it) and we hooked it up to my computer to charge it and the green light at the top was on the whole time but still black face so couldn't access it or download Samsung Smart Switch software. A good thing green light was on, a sign the SD card probably was OK. I have insurance but only get it replaced. 5 hrs later, I put it in rice for 48 hrs. and after charging, no green light shows up. I had phone deactivated & activated my old Note 2. so still want to retrieve contacts, photos and data. It is a cumbersome phone to take apart to gain access to my SD card only "Just-in-Case" it works but worth a try...not $300.00 worth so help? I've seen 3 YouTube videos to take it apart and not one of those show which part is the SD Card and if we can easily take if off the mother board and method of accessing it??? HELP!!! Katherine

⟐ Answer edited May 04, 2019 at 15:16 MST

Samsung Galaxy Note5: S pen clicking mechanism gets stuck no clicking out?

Fri, 05 Apr 2024 15:23:42 -0700

So like every other note 5 users I click a lot the new cool stylus or S pen. And now it clicks down and stuck there it's workable when out of the phone. But when it's in i have to leave it un clicked or else it's stuck? And I Gotta pull it out with needle. Can I fix it?

Sorry if I have some English grammar problems

⟐ Answered April 05, 2024 at 15:23 MST

Samsung Galaxy Note5: When I'm on speaker phone the caller can't hear me but I can hear them

Tue, 05 Jul 2022 09:18:40 -0700

I just replaced my LCD on my Note 5 and it works but now I've run into two issues: during a call if I press speaker and leave the phone on a table I can hear the caller but when I speak they cannot hear me. If I bring it up to my ear like a regular call then everything is fine and clear.

Also when I'm in my car the Bluetooth will not work. It connects but volume is so low even with all volumes turned up. Wasn't like this before the repair.

I love this phone but I don't really want to take it all apart again as its all sealed and it takes awhile to work on. Any suggestions besides just getting a Bluetooth headset?

⟐ Answer deleted July 05, 2022 at 9:18 MST